New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Progress Chef
Score 6.5 out of 10
N/A
Chef IT infrastructure automation suites were developed by Chef Software in Seattle and acquired by Progress Software in September 2020. The Chef Enterprise Automation Stack is an integrated suite of automation technologies presented as a solution for delivering change quickly, repeatedly, and securely over every application's lifecycle. The Chef Effortless Infrastructure Suit is an integrated suite of automation technologies to codify infrastructure, security, and compliance, as well as…
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Pricing
New Relic
Progress Chef
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
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Enterprise
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Offerings
Pricing Offerings
New Relic
Progress Chef
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
New Relic
Progress Chef
Considered Both Products
New Relic
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Progress Chef
Verified User
Engineer
Chose Progress Chef
Chef is easy to install and manage, and the learning curve is minimal, as most of the engineers are already aware of the syntax to configure services. With flexible crating recipes and cookbooks, Chef made our jobs easier, and also it integrates well with Puppet. Overall …
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Chef is a fantastic tool for automating software deployments that aren't able to be containerized. It's more developer-oriented than its other competitors and thus allows you to do more with it. The Chef Infra Server software is rock-solid and has been extremely stable in our experience. I would definitely recommend its use if you're looking for an automation framework. And it also offers InSpec which is a very good tool for testing your infrastructure to ensure it deployed as intended.
And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Chef could do a better job with integration with other DevOps tools. Our company relies on Jenkins and Ansible, which took some development and convincing for plug-ins to be created/available.
It would be nice if kitchen didn't only have a vagrant/virtual-box prerequisite. Our company one day stop allowing virtual-box to run without special privileges, and that caused a lot of issues for people trying to do kitchen tests.
Chef could use more practice materials for the advanced certification badges. There was not a lot of guidance in what to study or examples of certain topics.
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
The suite of tools is very powerful. The ability to create custom modules allows for unlimited potential for managing all aspects of a system. However, there is pretty significant learning curve with the toolset. It currently takes approx 3-4 months for new engineers to feel comfortable with our implementation
It loads quick enough for basically all our systems. Because we have this for local dev environments, speed isn't really a big issue here. Yes, depending on the system, sometimes it does take a relatively long time, but it's not an issue for me. One thing that is annoying is that if I want to make a small change to a cookbook and re-run the Chef client, I can't just make the change in the cache and run it. I have to do the whole process of updating the server.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Support for Chef is easily available for fee or through the open source community as most the issues you will face will have been addressed through the Chef developer community forums. The documentation for Chef is moderate to great and easily readable.
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
We considered the three leading competitors in the field: Chef, Puppet and Ansible. Ansible is a very strong competitor and has a nice degree of flexibility in that it does not require a client install. Instead the configuration is delivered by SSH which is very simple. Puppet seems like it has fallen off the pace of the competition and lacked the strong community offered by Chef. We chose Chef because of the strong support by the company and the dynamic and deep community support.
The entire professional services team was great to work with. The curriculum was tailored to our specific use cases. The group we worked with were very responsive, listened to our feedback, was very easy to schedule and accommodate. I cannot say enough good things about our professional services experience
Chef is a good tool for baselining servers. It will be a good ROI when there are huge number of servers. For less number of servers maintaining a master will be an over head.
One good ROI will be that the Operations Team also gets into agile and DevOps methodologies. Operational teams can start writing scripts/automations to keep their infra more stable and their application stack more reliable.
Implementation of Chef eliminates the manual mode of doing things and everyone aligns to automation mind set. It helps in change of culture.
