Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Sentry
Score 8.9 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
Pricing
New RelicSentry
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
New RelicSentry
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
New RelicSentry
Considered Both Products
New Relic
Chose New Relic
For front-end applications we compared New Relic with Sentry, the most pro of [New Relic] is the capability the merge data from back-end applications, having a clear view of all the context. Another way, the Sentry is focused only on front-end applications and is not able to …
Chose New Relic
They all have pros and cons. We actually do use both Sentry Datadog and NewRelic depending on the service / need.
Chose New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
Chose New Relic
At the time, we selected New Relic for the broad coverage it could provide over our landscape.
Chose New Relic
The differentiating feature, in my opinion, is the support given by New Relic, in our org, there is a slack channel dedicated for New Relic which allows us to have a quicker response and more convenience.
Chose New Relic
New Relic is way more advanced than other tools we evaluated.
Chose New Relic
New Relic is more affordable for infrastructure monitoring and had a more mature app monitoring suite (but data dog is catching up). Data dog has better predictive analytics and DB monitoring.
Chose New Relic
Stackify's pricing was quite a bit better than New Relic, however on the whole New Relic had more features overall that benefitted our team. Overall though however, Stackify is worth checking out, they are improving their application over time and adding more features. It's …
Sentry
Chose Sentry
Sentry is better suited for tracking and aggregating exceptions over New Relic. New Relic does report on exceptions that occur, but Sentry is better at rolling up similar exceptions and filtering out the noise. Sentry also does a great job at identifying when an exception first …
Chose Sentry
Sentry was cheaper and lighter weight/easier to deal with. New Relic always felt like it was slowing the site down some. I don’t think either has had any major negative impact, but Sentry always seemed better/faster. Also, Sentry doesn’t have contracts like New Relic does …
Chose Sentry
We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide …
Top Pros
Top Cons
Best Alternatives
New RelicSentry
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InfluxDB
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Score 8.5 out of 10
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Score 8.8 out of 10
Medium-sized Companies
IBM Instana
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Score 9.0 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
GitLab
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Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
New RelicSentry
Likelihood to Recommend
8.5
(126 ratings)
8.3
(12 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
-
(0 ratings)
Implementation Rating
8.5
(8 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicSentry
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review
Sentry
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
Read full review
Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
Read full review
Sentry
  • Great web interface. Lots of data available in a really clean format, with filtering options and more.
  • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
  • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
  • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
Read full review
Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
Sentry
  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
Read full review
Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Sentry
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review
Sentry
No answers on this topic
Reliability and Availability
New Relic
Never observed an outage
Read full review
Sentry
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Sentry
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review
Sentry
No answers on this topic
Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Sentry
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review
Sentry
We used Rollbar but didn't like the configuration its not easy. And also doesn't support wide features like Sentry although its a cheaper option but doesn't have the dash-boarding like Sentry and its was not easy to integrate webhooks for different purposes. Somehow many people in company where not able to understand Rollbar dashboard who were very much used to Sentry.
Read full review
Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Sentry
No answers on this topic
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
Sentry
  • It helped stabilize our system in the beginning
  • We had to take it down later due to internal reasons and majorly because of cost-cutting process
  • If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster
Read full review
ScreenShots