New Relic vs. Sentry

I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.

Incentivized

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Incentivized

• New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
• It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
• We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.

Incentivized

• It collects very detailed information on problems that happen to our users while using the platform
• It supplies very good tools in order to aggregate the collected data and analyze it
• It integrates with Slack, making it easier to "monitor it in real time"

Incentivized

• Support for SQL like query with more functional features of analysis while viewing distributed tracing.
• support for very low level specific integration from APIs to classes to functions to piece of code
• More detailed documentation, as we faced issues while integrating for the first time.

Incentivized

• if we could decrease the costing via some kind of sampling of errors.
• sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
• self hosted capabilities or using own storage to reduce cost.

Incentivized

I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...

Incentivized

Never observed an outage

Incentivized

Always responsive. Never observed slow page loads

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.

Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only on configuration, but also keeping the service working.

Incentivized

We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• We spend six figures on this solution to avoid costs of a broken website.
• We could save more on cloud services (GCP, Azure, AWS) if New Relic allowed its licenses to be purchased through other marketplaces.
• New Relic handles some of the same operations that higher priced competitors do.

Incentivized

• Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
• Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...

Incentivized