Boost Productivity and Efficiency with Performance Analysis Software
October 12, 2023

Boost Productivity and Efficiency with Performance Analysis Software

Ratnesh Chandak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

Our scope of new relic was to identify the bottleneck services which we were using to find out why some of our APIs were taking longer time. After integrating with new relic, we identified few anomalies, which we were unaware of like un-instrumented time and uneven distribution of response time of internal service APIs. We integrated new-relic in our downstream services as well with same new relic account, it gives the picture of how APIs are flowing from 1 service to another.

Pros

  • Distributed tracing
  • Instrumentation of breakdown of APIs
  • calculation of time in Database calls
  • Graph view of distributed tracing
  • See difference after deployment of performance fix.

Cons

  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
  • We were able to figure our bottlenecks in our system for performance improvement.
  • We were able to figure our time spent in database calls
  • We were able to figure our time spent in computational logic.
We have integrated New-relic only in the backend services.
After identifying the bottleneck while doing performance analysis of our services, we improved the response time of APIs, and were able to provide better SLAs to the partners and better customer experience. Earlier we used to increase number of instances of our services while facing performance issues, now that we have a plan, our overall cost has reduced.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture.
New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls.

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