<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
254 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
122 Ratings

New Relic

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
254 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

SolarWinds Virtualization Manager (VMAN)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
122 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • New Relic is rated higher in 2 areas: Availability, Performance
  • SolarWinds Virtualization Manager (VMAN) is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating, Product Scalability

Likelihood to Recommend

8.5

New Relic

85%
111 Ratings
8.9

SolarWinds Virtualization Manager (VMAN)

89%
65 Ratings

Likelihood to Renew

7.3

New Relic

73%
10 Ratings
8.5

SolarWinds Virtualization Manager (VMAN)

85%
7 Ratings

Usability

5.7

New Relic

57%
5 Ratings
9.0

SolarWinds Virtualization Manager (VMAN)

90%
7 Ratings

Availability

10.0

New Relic

100%
2 Ratings
8.2

SolarWinds Virtualization Manager (VMAN)

82%
2 Ratings

Performance

8.0

New Relic

80%
2 Ratings
6.4

SolarWinds Virtualization Manager (VMAN)

64%
2 Ratings

Support Rating

7.6

New Relic

76%
7 Ratings
8.7

SolarWinds Virtualization Manager (VMAN)

87%
9 Ratings

Implementation Rating

6.8

New Relic

68%
9 Ratings
10.0

SolarWinds Virtualization Manager (VMAN)

100%
9 Ratings

Product Scalability

8.0

New Relic

80%
1 Rating
9.1

SolarWinds Virtualization Manager (VMAN)

91%
1 Rating

Likelihood to Recommend

New Relic

I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
Anonymous | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

[It is well suited for] full integration with the virtual environment (VMware vcenter in our case). [It is also useful] when updating [the] host to a new version, including [a] new version of VM Tools. Messages are automatically created in SolarWinds VMAN to notice which VM's still need to be updated with [the] newer version of VM tools. This [makes] management [easy].
Anonymous | TrustRadius Reviewer

Pros

New Relic

  • Monitor traffic rates and server usage on real time
  • Helps engineers to dive deep into an issue and guides them to the root cause
  • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
  • Near real time reporting
  • Links with deployment so easy to understand if an issue has occurred after a particular release
Meraz Haque | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

  • I created custom dashboards, to view the different elements of the virtual environment. For example, you can view the number of online VMs and those off, or disconnected. You can also choose to see the status of every virtual cluster, the storage disk usage on every VM, the RAM usage, CPU usage.
  • I used this application to see the growth of virtual memory in each cluster and accordingly do forecasting for future growth. A capacity planner included in this application would help in doing accurate estimations and setting a future upgrade budget.
  • Another powerful tool was the customized reports, where i could generate reports on any element of the VM or cluster. Reports can be exported to Excel or PDF and are very useful for sharing information with colleagues and management.
  • Alerts can be customized. For example, you can set a rule to get an email alert if any virtual server RAM usage exceeds 85% and send a text message if RAM usage exceeds 90% for more than 10 minutes.
Timothy Sawah | TrustRadius Reviewer

Cons

New Relic

  • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
  • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
  • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
  • Sometimes it's tricky to determine which product to use to accomplish a task.
Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

  • We did have issues during the setup, with successfully connecting to some of our hosts and vCenters and we found support were just sending us back to articles we had already read, it was also taking long periods before getting a response. The issue is still ongoing, in fact.
Rob Bates | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

New Relic Editions & Modules

Edition
Standard$991
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.253
Incident Intelligence0.504
Free (Forever)$05
  1. per month per full user (after first free full user - unlimited free basic users)
  2. none
  3. per month per extra GB data ingest (after first free 100GB per month)
  4. per month per event (after first 1000 free events per month)
  5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details

SolarWinds Virtualization Manager (VMAN)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SolarWinds Virtualization Manager (VMAN) Editions & Modules

Additional Pricing Details

Likelihood to Renew

New Relic

New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 8.5
Based on 7 answers
Currently, there is no other tool that gives us what we need to monitor a geographically disperse environment with multiple non-related instances of VM clusters. In addition, the level of reporting, historical data trending, and alerting that VMAN provides is essential for our business process. Lastly, the effort to customize and set up any monitoring system is not trivial. This makes switching to any other product very difficult without being able to clearly demonstrate a ROI.
Steve Jenovai | TrustRadius Reviewer

Usability

New Relic

New Relic 5.7
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Anonymous | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 9.0
Based on 7 answers
SolarWinds VMAN is easy to use for everyone. When I say everyone which literally means anyone e.g. Virtualization Environment SME, Consultant, Support Team, Management Officers etc.Anyone who have worked on IT technologies could easily deploy SolarWinds by reading videos, Thwack posts or Virtual Classrooms (Custom Success Centers) - this makes this application easy to operation and for maintenance support is always there.
Nikhil Kumar Sharma | TrustRadius Reviewer

Reliability and Availability

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 8.2
Based on 2 answers
We have yet to enconter any issues in terms of availability. We have a highly available SQL cluster running Orion.
Rob Bates | TrustRadius Reviewer

Performance

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 6.4
Based on 2 answers
We find page load times to be quite slow at times. Flipping between tabs can also be very slow.
Rob Bates | TrustRadius Reviewer

Support Rating

New Relic

New Relic 7.6
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 8.7
Based on 9 answers
SolarWinds gives good support. I have never had a time when i was working through a support case where I did not get the support I needed for the required issues to be resolved. I have always had resolutions from SolarWinds support. They are top notch. Issues once had are no more.
Jeremy Mayfield | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 6.8
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 10.0
Based on 9 answers
Its really the best product on the market for someone looking to have total control over their VM environment. anyone interested should download a demo and try it, I know you will buy it after you do. It changing the way you have to manage on a daily basis
Jeremy Mayfield | TrustRadius Reviewer

Alternatives Considered

New Relic

We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
Anonymous | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

The operation began using Nagios XI, after a year of use, and based on the results obtained, we realized that what our client wanted was not fully met. Our client asked us to use WhatsUp, however, SolarWinds covered in a more efficient way what was required by our client (IT) and even more.
Anonymous | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

SolarWinds Virtualization Manager (VMAN) 9.1
Based on 1 answer
Purchasing the correct license allows the platform to scale with your environment.
Rob Bates | TrustRadius Reviewer

Return on Investment

New Relic

  • Gives us great visibility into what our services are doing at all times.
  • Alerts us quickly when there is a problem so we can address it with alacrity.
  • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
Anonymous | TrustRadius Reviewer

SolarWinds Virtualization Manager (VMAN)

  • VMAN has been used for reports provided to executive-level meetings. These reports showed our growth patterns, allowing for easier decisions on purchasing additional hardware.
  • VMAN has provided a positive impact on allowing for near real-time monitoring of resources, able to pinpoint when services are using more memory than expected, not running at all, or other options as defined.
  • VMAN was purchased to help monitor our VMware platform, the added abilities for AWS allowed us to migrate clients from on-prem to cloud-based with the same views.
Anonymous | TrustRadius Reviewer

Screenshots

New Relic

Add comparison