Likelihood to Recommend New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review [It is well suited for] full integration with the virtual environment (VMware vcenter in our case). [It is also useful] when updating [the] host to a new version, including [a] new version of VM Tools. Messages are automatically created in SolarWinds VMAN to notice which VM's still need to be updated with [the] newer version of VM tools. This [makes] management [easy].
Read full review Pros gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts. Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay log managements of the logs the infrastructure is generating we can view logs through there only Read full review I created custom dashboards, to view the different elements of the virtual environment. For example, you can view the number of online VMs and those off, or disconnected. You can also choose to see the status of every virtual cluster, the storage disk usage on every VM, the RAM usage, CPU usage. I used this application to see the growth of virtual memory in each cluster and accordingly do forecasting for future growth. A capacity planner included in this application would help in doing accurate estimations and setting a future upgrade budget. Another powerful tool was the customized reports, where i could generate reports on any element of the VM or cluster. Reports can be exported to Excel or PDF and are very useful for sharing information with colleagues and management. Alerts can be customized. For example, you can set a rule to get an email alert if any virtual server RAM usage exceeds 85% and send a text message if RAM usage exceeds 90% for more than 10 minutes. Read full review Cons I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end. It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data. It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM. Read full review We did have issues during the setup, with successfully connecting to some of our hosts and vCenters and we found support were just sending us back to articles we had already read, it was also taking long periods before getting a response. The issue is still ongoing, in fact. Rob Bates Public & Private Cloud Senior Engineer
Read full review Likelihood to Renew The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review Currently, there is no other tool that gives us what we need to monitor a geographically disperse environment with multiple non-related instances of VM clusters. In addition, the level of reporting, historical data trending, and alerting that VMAN provides is essential for our business process. Lastly, the effort to customize and set up any monitoring system is not trivial. This makes switching to any other product very difficult without being able to clearly demonstrate a ROI.
Read full review Usability As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review SolarWinds VMAN is easy to use for everyone. When I say everyone which literally means anyone e.g. Virtualization Environment SME, Consultant, Support Team, Management Officers etc. Anyone who have worked on IT technologies could easily deploy SolarWinds by reading videos, Thwack posts or Virtual Classrooms (Custom Success Centers) - this makes this application easy to operation and for maintenance support is always there.
Read full review Reliability and Availability Never observed an outage
Read full review We have yet to enconter any issues in terms of availability. We have a highly available SQL cluster running Orion.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Performance there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review We find page load times to be quite slow at times. Flipping between tabs can also be very slow.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Support Rating There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review SolarWinds gives good support. I have never had a time when i was working through a support case where I did not get the support I needed for the required issues to be resolved. I have always had resolutions from SolarWinds support. They are top notch. Issues once had are no more.
Read full review Implementation Rating It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review Its really the best product on the market for someone looking to have total control over their VM environment. anyone interested should download a demo and try it, I know you will buy it after you do. It changing the way you have to manage on a daily basis
Read full review Alternatives Considered New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review The operation began using
Nagios XI , after a year of use, and based on the results obtained, we realized that what our client wanted was not fully met. Our client asked us to use WhatsUp, however, SolarWinds covered in a more efficient way what was required by our client (IT) and even more.
Read full review Scalability Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review Purchasing the correct license allows the platform to scale with your environment.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Return on Investment Less time debugging issues or letting issues go unknown We know of issues before our customers One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience. Cost is expensive and is one of highest engineering spends Read full review VMAN has been used for reports provided to executive-level meetings. These reports showed our growth patterns, allowing for easier decisions on purchasing additional hardware. VMAN has provided a positive impact on allowing for near real-time monitoring of resources, able to pinpoint when services are using more memory than expected, not running at all, or other options as defined. VMAN was purchased to help monitor our VMware platform, the added abilities for AWS allowed us to migrate clients from on-prem to cloud-based with the same views. Read full review ScreenShots SolarWinds Virtualization Manager (VMAN) Screenshots