New Relic vs. SolarWinds Virtualization Manager (VMAN)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
SolarWinds Virtualization Manager (VMAN)
Score 9.8 out of 10
N/A
SolarWinds® Virtualization Manager (VMAN) is a tool for monitoring, performance management, capacity planning and optimization for on-premises or cloud-based virtual environments. It also integrates with other SolarWinds products.N/A
Pricing
New RelicSolarWinds Virtualization Manager (VMAN)
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicSolarWinds Virtualization Manager (VMAN)
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
New RelicSolarWinds Virtualization Manager (VMAN)
Likelihood to Recommend
8.5
(126 ratings)
9.8
(66 ratings)
Likelihood to Renew
8.8
(16 ratings)
8.6
(7 ratings)
Usability
7.5
(8 ratings)
9.0
(7 ratings)
Availability
9.1
(2 ratings)
8.2
(1 ratings)
Performance
9.1
(2 ratings)
6.4
(1 ratings)
Support Rating
9.0
(7 ratings)
8.8
(6 ratings)
Implementation Rating
8.5
(8 ratings)
9.1
(3 ratings)
Configurability
7.3
(3 ratings)
10.0
(2 ratings)
Ease of integration
9.0
(1 ratings)
8.2
(1 ratings)
Product Scalability
9.1
(2 ratings)
9.1
(1 ratings)
Vendor post-sale
8.2
(2 ratings)
10.0
(2 ratings)
Vendor pre-sale
8.2
(2 ratings)
10.0
(2 ratings)
User Testimonials
New RelicSolarWinds Virtualization Manager (VMAN)
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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SolarWinds
On the whole, Solarwinds Virtualization Manager (VMAN) is an excellent product which gives us a single point to monitor our virtual environment. After our initial trial I was sold on the product and what it had to offer. Immediately after implementing VMAN, we were able to spot virtual machines with old snapshots which were never deleted and no longer needed, we could spot virtual machines which either had over allocated resources or under allocated resources meaning we could make changes and fine tune them for best performance. We could also monitor virtual machine latency, IOPS, and show us where our bottlenecks were.
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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SolarWinds
  • I created custom dashboards, to view the different elements of the virtual environment. For example, you can view the number of online VMs and those off, or disconnected. You can also choose to see the status of every virtual cluster, the storage disk usage on every VM, the RAM usage, CPU usage.
  • I used this application to see the growth of virtual memory in each cluster and accordingly do forecasting for future growth. A capacity planner included in this application would help in doing accurate estimations and setting a future upgrade budget.
  • Another powerful tool was the customized reports, where i could generate reports on any element of the VM or cluster. Reports can be exported to Excel or PDF and are very useful for sharing information with colleagues and management.
  • Alerts can be customized. For example, you can set a rule to get an email alert if any virtual server RAM usage exceeds 85% and send a text message if RAM usage exceeds 90% for more than 10 minutes.
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Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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SolarWinds
  • We did have issues during the setup, with successfully connecting to some of our hosts and vCenters and we found support were just sending us back to articles we had already read, it was also taking long periods before getting a response. The issue is still ongoing, in fact.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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SolarWinds
Currently, there is no other tool that gives us what we need to monitor a geographically disperse environment with multiple non-related instances of VM clusters. In addition, the level of reporting, historical data trending, and alerting that VMAN provides is essential for our business process. Lastly, the effort to customize and set up any monitoring system is not trivial. This makes switching to any other product very difficult without being able to clearly demonstrate a ROI.
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Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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SolarWinds
SolarWinds VMAN is easy to use for everyone. When I say everyone which literally means anyone e.g. Virtualization Environment SME, Consultant, Support Team, Management Officers etc. Anyone who have worked on IT technologies could easily deploy SolarWinds by reading videos, Thwack posts or Virtual Classrooms (Custom Success Centers) - this makes this application easy to operation and for maintenance support is always there.
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Reliability and Availability
New Relic
Never observed an outage
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SolarWinds
We have yet to enconter any issues in terms of availability. We have a highly available SQL cluster running Orion.
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Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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SolarWinds
We find page load times to be quite slow at times. Flipping between tabs can also be very slow.
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Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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SolarWinds
SolarWinds gives good support. I have never had a time when i was working through a support case where I did not get the support I needed for the required issues to be resolved. I have always had resolutions from SolarWinds support. They are top notch. Issues once had are no more.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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SolarWinds
Its really the best product on the market for someone looking to have total control over their VM environment. anyone interested should download a demo and try it, I know you will buy it after you do. It changing the way you have to manage on a daily basis
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Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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SolarWinds
The operation began using Nagios XI, after a year of use, and based on the results obtained, we realized that what our client wanted was not fully met. Our client asked us to use WhatsUp, however, SolarWinds covered in a more efficient way what was required by our client (IT) and even more.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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SolarWinds
Purchasing the correct license allows the platform to scale with your environment.
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Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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SolarWinds
  • VMAN has been used for reports provided to executive-level meetings. These reports showed our growth patterns, allowing for easier decisions on purchasing additional hardware.
  • VMAN has provided a positive impact on allowing for near real-time monitoring of resources, able to pinpoint when services are using more memory than expected, not running at all, or other options as defined.
  • VMAN was purchased to help monitor our VMware platform, the added abilities for AWS allowed us to migrate clients from on-prem to cloud-based with the same views.
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ScreenShots

SolarWinds Virtualization Manager (VMAN) Screenshots

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