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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    TARGIT

    Score7.6 out of 10
    N/ATARGIT Decision Suite is a business intelligence (BI) and analytics platform used to automate reporting, boost operational visibility, and give teams insights that support data-driven decisions. The solution combines data from multiple source systems, including enterprise resource planning (ERP) software, customer relationship management (CRM) platforms, and all other data sources to give organizations a complete picture of their operations. …N/A
    Pricing
    New RelicTARGIT
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicTARGIT
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicTARGIT
    Considered Both Products
    New Relic
    No answer on this topic
    TARGIT
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    New RelicTARGIT
    BI Standard Reporting
    Comparison of BI Standard Reporting features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    8.3
    7 Ratings
    2% above category average
    Pixel Perfect reports00 Ratings9.06 Ratings
    Customizable dashboards00 Ratings9.07 Ratings
    Report Formatting Templates00 Ratings7.04 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    6.0
    8 Ratings
    29% below category average
    Drill-down analysis00 Ratings7.08 Ratings
    Formatting capabilities00 Ratings8.07 Ratings
    Integration with R or other statistical packages00 Ratings2.03 Ratings
    Report sharing and collaboration00 Ratings7.06 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    5.0
    7 Ratings
    49% below category average
    Publish to Web00 Ratings5.05 Ratings
    Publish to PDF00 Ratings5.07 Ratings
    Report Versioning00 Ratings5.05 Ratings
    Report Delivery Scheduling00 Ratings5.05 Ratings
    Delivery to Remote Servers00 Ratings5.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    6.0
    6 Ratings
    28% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.06 Ratings
    Location Analytics / Geographic Visualization00 Ratings6.06 Ratings
    Predictive Analytics00 Ratings6.05 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    5.0
    7 Ratings
    52% below category average
    Multi-User Support (named login)00 Ratings5.07 Ratings
    Role-Based Security Model00 Ratings5.06 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings5.06 Ratings
    Single Sign-On (SSO)00 Ratings5.04 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    4.8
    6 Ratings
    46% below category average
    Responsive Design for Web Access00 Ratings5.06 Ratings
    Mobile Application00 Ratings5.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of New Relic and TARGIT
    Feature
    New Relic
    -
    Ratings
    TARGIT
    5.0
    4 Ratings
    43% below category average
    REST API00 Ratings5.04 Ratings
    Javascript API00 Ratings5.03 Ratings
    iFrames00 Ratings5.03 Ratings
    Java API00 Ratings5.03 Ratings
    Themeable User Interface (UI)00 Ratings5.03 Ratings
    Customizable Platform (Open Source)00 Ratings5.03 Ratings
    Best Alternatives
    New RelicTARGIT
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicTARGIT
    Likelihood to Recommend
    7.3
    (148 ratings)
    7.0
    (17 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    7.0
    (11 ratings)
    Usability
    6.7
    (14 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    5.0
    (1 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    9.0
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicTARGIT
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    TARGIT
    Targit is very strong when the data is presented to the system. Because of this, we are able to report on almost all of the information that is valuable to us. When we have questions or ideas on how to better leverage Targit, they are great to work with. We track our sales progress/process in Targit and AP tracks things such as outstanding invoices, open invoices, etc
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    TARGIT
    • Quick start-up and report turnaround time.
    • Easy drag and drop capabilities as well as user friendly command options.
    • Ability to share reports among other users making it easy to use an already created report and simply changing the criteria to suit your own needs.
    • Ability to save a base report that can be modified as needed repeatedly, instead of recreating from scratch.
    • Easy visual for final layout.
    • Ability to run multiple reports within one screen without jumping around.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    TARGIT
    • Probably one of our biggest complaints from the user community is the inability for the user to see the details behind the data. I know with the tool you can write reporting services reports that would allow users to see the detail by right clicking on a measure and selecting Actions, but for a very lean IT shop there simply has not been time to build these Actions for every possible scenario a user might want to see detailed reporting on.
    • Another complaint I've heard is the inability for the user to know exactly what the data represents from the source. If Targit had maybe some type of capability to hover over a measure or dimension and see a pop up of a more detailed description this might help resolve that issue.
    • The most difficult concepts to teach our users is how and when to use comparisons and the syntax for calculations. Creating comparisons has become much simpler with the 2k11 release but it is still difficult for my users.
    Read full review
    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    TARGIT
    It is very easy to use and I am proficient at this point to be able to figure out how to run most of the reports I need. I have had the time to "play around" in TARGIT and really teach myself about the visibility settings and other aspects - though other users have needed help with some of these aspects - but once you conceptually understand how to build the reports, it is very simple from a power user perspective.
    Incentivized
    Read full review
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    TARGIT
    Everything on the back end needs to be correct, which sometimes it may not be set up or missing some variables. Some of the more difficult parts of Targit require a lot more attention and object creation to work properly
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    TARGIT
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    TARGIT
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    TARGIT
    Everyone I've dealt with at Targit genuinely cares about me and my success, and they respond to questions quickly and accurately. There is literally nothing more I could ask for from their support.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    TARGIT
    Make sure all of the back end work is done prior to getting Targit set up. Every variable you may need for calculations needs to be correct and every item needs to be uniform so it is read properly.
    Read full review
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    TARGIT
    It really met our business requirements when we were searching for a reporting/Bi tool and the flexible business model of being able to introduce additional functionally as your organization grows and requires it made the investment decision the right one for us. The functionality available in comparison to the investment is well worth it.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    TARGIT
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    TARGIT
    • We have been looking at our Product Hit Rate by Customer instead of just looking into Customer hit rate and adjusted our offerings accordingly.
    • Giving people the ability to run their own ad-hoc reports rather than to request them from IT is a great benefit to my department.
    Read full review
    ScreenShots

    TARGIT Screenshots

    Screenshot of Heavy Equipment Dashboards: An overview on desktop and mobile. These are used to monitor performance, measure efficiency, and uncover new opportunities.Screenshot of Heavy Equipment: Parts (TARGIT BI Accelerator for IntelliDealer™ by VitalEdge Technologies). This offers a complete view of parts inventory, including stock on hand and Aging Inventory. It is used to monitor trends and ensure a dealership is stocked to meet demand.Screenshot of Heavy Equipment: A full overview of data (TARGIT BI Accelerator for IntelliDealer™ by VitalEdge Technologies). This offers visibility into a dealership from one dashboard that displays each department's latest numbers, top trends, and progress in target KPIs.Screenshot of TARGIT's Accelerator For Dynamics 365 Business Central/Navision. TARGIT's accelerator is swiftly operational and integrates with Business Central to generate up-to-date reports, design interactive dashboards, and track vital KPIs.Screenshot of an overview of yesterday's hours clocked; viewers can drill the details to ensure technicians reach full productivity, receptionists are invoicing correctly, and the after-sales department is staffed to meet demand.Screenshot of Automotive Dashboard: Open Orders with Aging. This is used to track open repair orders and see exactly how long each one has been pending. Viewers can evaluate how various order and invoicing delays impact overall cash flow.