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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Trellix Endpoint Security ENS

    Score8.3 out of 10
    N/ATrellix Endpoint Security (ENS) solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep organizations safer and more resilient.N/A
    Pricing
    New RelicTrellix Endpoint Security ENS
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicTrellix Endpoint Security ENS
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicTrellix Endpoint Security ENS
    Considered Both Products
    New Relic
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    80%
    Would buy again
    12 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    80%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    New RelicTrellix Endpoint Security ENS
    Endpoint Security
    Comparison of Endpoint Security features of New Relic and Trellix Endpoint Security ENS
    Feature
    New Relic
    -
    Ratings
    Trellix Endpoint Security ENS
    8.3
    15 Ratings
    3% below category average
    Anti-Exploit Technology00 Ratings8.013 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.014 Ratings
    Centralized Management00 Ratings9.015 Ratings
    Hybrid Deployment Support00 Ratings7.98 Ratings
    Infection Remediation00 Ratings8.014 Ratings
    Vulnerability Management00 Ratings8.012 Ratings
    Malware Detection00 Ratings9.015 Ratings
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    User Ratings
    New RelicTrellix Endpoint Security ENS
    Likelihood to Recommend
    7.3
    (148 ratings)
    9.0
    (26 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    5.0
    (6 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicTrellix Endpoint Security ENS
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Trellix (Musarubra US LLC)
    It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Trellix (Musarubra US LLC)
    • Provides high fidelity alerting.
    • Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
    • Provides alert telemetry across on-disk and in-memory attacks.
    • Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Trellix (Musarubra US LLC)
    • The amount of false detections especially the negative ones needed to be reduced.
    • It requires more optimization. It tends to make the PCs slower.
    • It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
    • It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Trellix (Musarubra US LLC)
    So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Trellix (Musarubra US LLC)
    The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Trellix (Musarubra US LLC)
    Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Trellix (Musarubra US LLC)
    • From an auditing standpoint, we can show that our workstations/servers are protected.
    • Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
    • Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.
    Incentivized
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    ScreenShots

    Trellix Endpoint Security ENS Screenshots

    Screenshot of The Monitoring workspace presents actionable endpoint threat detection without the noise.Screenshot of Automatically identify the key findings without requiring manual evaluation of each individual artifact.Screenshot of Visualization displays relationships and speeds analyst understanding.Screenshot of AI-guided investigations automatically provide answers to typical questions asked during a security incident and highlight the most relevant evidence.