New Relic vs. IBM Turbonomic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.6 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
IBM Turbonomic
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by cloud, infrastructure operations, and architecture to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions. IBM states that Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years over…
$3,333
per month per installation
Pricing
New RelicIBM Turbonomic
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
IBM® Turbonomic Cloud Optimization Essentials
$3,333
per month per installation
IBM® Turbonomic Hybrid Standard (Software)
Varies - Request a Quote
per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
IBM® Turbonomic Cloud Standard
Varies - Request a Quote
per month For customers with more than $2 million USD annual cloud spend
IBM® Turbonomic Hybrid Standard
Varies - Request a Quote
per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
Offerings
Pricing Offerings
New RelicIBM Turbonomic
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details* Estimated prices do not include tax and are for new Turbonomic customers, initial purchase only. Volume discounting available.
More Pricing Information
Community Pulse
New RelicIBM Turbonomic
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
New RelicIBM Turbonomic
Cloud Management
Comparison of Cloud Management features of Product A and Product B
New Relic
-
Ratings
IBM Turbonomic
8.0
2 Ratings
8% below category average
Cloud Management Security00 Ratings7.72 Ratings
Automation and Orchestration00 Ratings7.72 Ratings
Cost Management00 Ratings7.52 Ratings
Cloud Management Performance Monitoring00 Ratings8.12 Ratings
Governance and Compliance00 Ratings8.12 Ratings
Resource Management00 Ratings8.12 Ratings
Systems Integration00 Ratings8.62 Ratings
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New RelicIBM Turbonomic
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User Ratings
New RelicIBM Turbonomic
Likelihood to Recommend
8.6
(126 ratings)
8.4
(134 ratings)
Likelihood to Renew
8.8
(16 ratings)
9.0
(24 ratings)
Usability
7.5
(8 ratings)
8.0
(20 ratings)
Availability
9.1
(2 ratings)
10.0
(3 ratings)
Performance
9.1
(2 ratings)
7.8
(6 ratings)
Support Rating
9.0
(7 ratings)
8.6
(25 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
10.0
(3 ratings)
Implementation Rating
8.5
(8 ratings)
9.7
(18 ratings)
Configurability
7.3
(3 ratings)
10.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
9.0
(1 ratings)
7.9
(4 ratings)
Product Scalability
9.1
(2 ratings)
10.0
(3 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
8.2
(2 ratings)
10.0
(3 ratings)
Vendor pre-sale
8.2
(2 ratings)
10.0
(3 ratings)
User Testimonials
New RelicIBM Turbonomic
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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IBM
Turbonomic helps us see what uses resources and what needs more and how to reorganize to maximize hardware use. I think companies with multiple VMware clusters would benefit from this software. Perhaps not if the company is small. However, Turbo Operations Manager is best for virtualizing data-intensive platforms like SQL.
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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IBM
  • Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you.
  • Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized.
  • It was also able to tell us the same information and analysis for cloud resources. I was not expecting that.
Read full review
Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
IBM
  • It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
  • The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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IBM
We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
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Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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IBM
Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
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Reliability and Availability
New Relic
Never observed an outage
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IBM
VMTurbo has not caused any outages by not doing what we expect it to do.
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Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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IBM
It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
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Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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IBM
When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
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In-Person Training
New Relic
No answers on this topic
IBM
Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
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Online Training
New Relic
No answers on this topic
IBM
After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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IBM
The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
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Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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IBM
As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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IBM
easy scalable, adding new clusters in, no big deal.
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Professional Services
New Relic
No answers on this topic
IBM
Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
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Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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IBM
  • Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes.
  • Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers.
  • With the planning feature we get the best performance form new hardware purchases
Read full review
ScreenShots

IBM Turbonomic Screenshots

Screenshot of IBM Turbonomic Action Center, where it shows the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of IBM Turbonomic Application, a view that shows the global environment across private and public infrastructure from the context of individual application components. Users can optimize one application at a time by viewing each app's pending actions. The Supply Chain at left shows all of the entities across applications and their interdependencies.Screenshot of the IBM Turbonomic Cloud Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the cloud cost savings opportunities realized and not yet realized over any time period.Screenshot of the IBM Turbonomic Action Center, a display of the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of an IBM Turbonomic Cloud view, where the public cloud environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in the public cloud(s) and their interdependencies.Screenshot of the IBM Turbonomic On-Prem viewl that shows the user's private data center environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in data center(s) and the interdependencies between them.