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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    VMware vCenter

    Score8.4 out of 10
    N/AVMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.

    $6,044

    per year

    Pricing
    New RelicVMware vCenter
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Basic
    6,044
    per year
    Production
    6,244
    per year
    Offerings
    Pricing Offerings
    New RelicVMware vCenter
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicVMware vCenter
    Considered Both Products
    New Relic
    No answer on this topic
    VMware by Broadcom
    Chose VMware vCenter
    Citrix XenCenter used an isolated client that directly connects to the hosts instead of using a management agent. This causes a number of issues if the host is not optimally configured. Microsoft Hyper-V has been behind VMware in feature set for many years, but is starting to …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    95%
    Implementation went as expected
    18 Answers
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    New RelicVMware vCenter
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    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicVMware vCenter
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.3
    (55 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    9.0
    (1 ratings)
    Usability
    6.7
    (14 ratings)
    7.8
    (7 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    9.0
    (1 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicVMware vCenter
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    VMware by Broadcom
    The VMware vCenter server is very useful in maintaining the CPU/RAM/datastore resources are balanced when there are multiple ESX/ESXi host servers. It is clear what resources are being used, and it is easy to migrate VMs to different ESX/ESXi hosts. Being able to remotely connect to the VM servers in vCenter when you cannot have other remote connections helps in maintenance and troubleshooting.
    Incentivized
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    VMware by Broadcom
    • VSAN storage management and redundancy - high performance IO with built in fault tolerance across the cluster, not reliant on a single hardware item
    • VM fault tolerance. The ability to relocate a running VM and restart VMs from failed or isolated nodes
    • Resource management and alerting. Tracking load across physical systems and allowing us to rebalance for better utilisation
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    VMware by Broadcom
    • Currently, the HTML 5-based vSphere Client lets you manage the essential functions of vSphere from any browser, however, it would be nice if they would port all management functions over to the HTML 5-based Client.
    • Performing updates and upgrades to the infrastructure is a bit challenging for someone that may not be as intimate with vSphere. I think the updates/upgrades should be more integrated into the UI and provide the ability to push to the hosts, etc...
    • It would also be nice to have a more robust snapshot management tool to prevent snapshot overgrowth. It would be nice to be able to set a lifespan for the snapshot(s)
    Incentivized
    Read full review
    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    VMware by Broadcom
    We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using
    Incentivized
    Read full review
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    VMware by Broadcom
    I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value.
    Incentivized
    Read full review
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    VMware by Broadcom
    VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    VMware by Broadcom
    Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime.
    Incentivized
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    VMware by Broadcom
    Citrix Xen Server.... Great Hypervisor but very limited in terms of functionality
    MS Hyper-V... [VMware vCenter Server] is better for almost everything and appliance form makes a clear winner for security and ease of deployment
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    VMware by Broadcom
    • The positive impact of vcenter is definitely felt in larger organisations in terms of being able to manage multiple servers all in one environment
    • It will decrease the amount of time your server engineers will have to spend in the server room or datacenter.
    Incentivized
    Read full review
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