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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    XenServer

    Score8.1 out of 10
    N/AXenServer (formerly Citrix Hypervisor) is a virtualization management platform optimized for application, desktop and server virtualization infrastructures.N/A
    Pricing
    New RelicXenServer
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicXenServer
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicXenServer
    Considered Both Products
    New Relic
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    New RelicXenServer
    Server Virtualization
    Comparison of Server Virtualization features of New Relic and XenServer
    Feature
    New Relic
    -
    Ratings
    XenServer
    7.6
    12 Ratings
    6% below category average
    Virtual machine automated provisioning00 Ratings7.011 Ratings
    Management console00 Ratings7.012 Ratings
    Live virtual machine backup00 Ratings8.010 Ratings
    Live virtual machine migration00 Ratings8.012 Ratings
    Hypervisor-level security00 Ratings8.011 Ratings
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    New RelicXenServer
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    Score8.9 out of 10
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    Score10 out of 10
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    ManageEngine Site24x7
    Score10 out of 10
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    Score9.7 out of 10
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    User Ratings
    New RelicXenServer
    Likelihood to Recommend
    7.3
    (148 ratings)
    7.0
    (12 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    10.0
    (3 ratings)
    Usability
    6.7
    (14 ratings)
    7.0
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    5.5
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    6.4
    (1 ratings)
    Support Rating
    9.0
    (7 ratings)
    6.4
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    2.7
    (1 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    7.3
    (1 ratings)
    Configurability
    7.3
    (3 ratings)
    5.5
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    5.5
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    User Testimonials
    New RelicXenServer
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Cloud Software Group
    It can be really helpful & useful if we are using Citrix Hypervisor with other provisioning tools. Here are some specific scenarios where Citrix Hypervisor (formerly Citrix XenServer) is well-suited: Server Consolidation, Virtual Desktops, Disaster Recovery, Development & Testing Environments. On the other hand, there are some scenarios where Citrix Hypervisor may be less appropriate: Small-scale Deployments, Highly Heterogeneous Environments, and Limited Virtualization Requirements.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cloud Software Group
    • Citrix hypervisor does price very well for small organizations. It is free.
    • Since this product is open source it does not have any type of vendor lockdown issues.
    • Allows live migration of VM's so you can keep systems up and running when changes are needed to the hardware in the background.
    • The GUI management tools are quite easy to learn.
    • Has Snapshot capability which is a great way to protect against malware as well as do risk-free upgrades.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Cloud Software Group
    • Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
    • The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
    • Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
    • Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Cloud Software Group
    With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Cloud Software Group
    XenServer is a good product in its use and probably free if you have the right Citrix licenses already. However, it does require specific knowledge to manage, which makes it harder to manage if you don't have that knowledge in house.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
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    Cloud Software Group
    It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Cloud Software Group
    When running like a top XenServer is a fantastic hypervisor. There is relatively low overhead on the Dom0 so workloads get the most of the resources.
    Incentivized
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Cloud Software Group
    The staff I've worked with are very knowledgeable or able to get a very well articulated and capable support team member on the phone or helping them if necessary and they always want to ensure the best experience possible for you on the platform. The ability for the support team to reach out to hardware vendors for assistance is a nice plus too.
    Incentivized
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    In-Person Training
    New Relic
    No answers on this topic
    Cloud Software Group
    Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
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    Online Training
    New Relic
    No answers on this topic
    Cloud Software Group
    Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Cloud Software Group
    Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Cloud Software Group
    Feature for feature they are neck and neck. I have used Hyper-V 2012 and 2016, VMware ESXi and XenServer evenly. XenServer is a fast install, good documentation, with enterprise features out the box that compare or exceed what VMWare offered with a higher cost of entry.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Cloud Software Group
    The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
    Incentivized
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    Cloud Software Group
    • Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
    • Low CAPEX if you have a team that uses open source software day by day.
    • But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
    • Medium OPEX if you have a team that uses open source software day by day.
    Incentivized
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