What users are saying about
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24 Ratings
31 Ratings

Nextcloud

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24 Ratings
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Score 8.8 out of 100
31 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Nextcloud

Nextclod is a very reliable solution to manage client and organization data, the cloud platform allows to manage files and organizational data efficiently. Easy for individuals who has less experience or computer literacy to cope up with the application and to flexibly manage or operate while for those who wishes to minimize privacy measures related to data stored in the cloud.It’s available on most platforms and provides add-on facilities and effective integration to additional setups which can be connected to manage company or business requirements.However, it's less appropriate for single users to host because appropriate hardware is required for hosting and other services.
Anonymous | TrustRadius Reviewer

Zoom Phone

Zoom Phone is great for remote work. It's pretty user friendly. You can easily transfer calls to those who have Zoom extensions programmed into the address book.Obviously, this would apply to most tech nowadays, but call quality can suffer during bad weather.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nextcloud
9.1
Zoom Phone
Versioning
Nextcloud
9.6
Zoom Phone
Video files
Nextcloud
9.0
Zoom Phone
Audio files
Nextcloud
9.2
Zoom Phone
Document collaboration
Nextcloud
9.5
Zoom Phone
Access control
Nextcloud
9.5
Zoom Phone
File search
Nextcloud
8.5
Zoom Phone
Device sync
Nextcloud
8.6
Zoom Phone

Cloud Storage Security & Administration

Nextcloud
9.3
Zoom Phone
User and role management
Nextcloud
9.5
Zoom Phone
File organization
Nextcloud
9.2
Zoom Phone
Device management
Nextcloud
9.1
Zoom Phone

Cloud Storage Platform

Nextcloud
9.1
Zoom Phone
Performance
Nextcloud
9.0
Zoom Phone
Reliability
Nextcloud
9.3
Zoom Phone
Storage Reports
Nextcloud
9.0
Zoom Phone

Cloud PBX

Nextcloud
Zoom Phone
7.8
Hosted PBX
Nextcloud
Zoom Phone
9.7
Multi-level Interactive Voice Response (IVR)
Nextcloud
Zoom Phone
8.6
User templates
Nextcloud
Zoom Phone
4.9
Call reports
Nextcloud
Zoom Phone
8.4
Directory of employee names
Nextcloud
Zoom Phone
7.3

Call Management

Nextcloud
Zoom Phone
8.9
Answering rules
Nextcloud
Zoom Phone
9.2
Call recording
Nextcloud
Zoom Phone
9.2
Call park
Nextcloud
Zoom Phone
8.8
Call screening
Nextcloud
Zoom Phone
7.9
Message alerts
Nextcloud
Zoom Phone
9.4

VoIP system collaboration

Nextcloud
Zoom Phone
9.1
Video conferencing
Nextcloud
Zoom Phone
9.4
Audio conferencing
Nextcloud
Zoom Phone
9.4
Video screen sharing
Nextcloud
Zoom Phone
8.9
Instant messaging
Nextcloud
Zoom Phone
8.6

Mobile apps

Nextcloud
Zoom Phone
9.1
Mobile app for iOS
Nextcloud
Zoom Phone
8.9
Mobile app for Android
Nextcloud
Zoom Phone
9.2

Pros

Nextcloud

  • Testing services for software optimization along with well secured online collaboration facilities and stability for quality management and hot fixes.
  • Receive, share and manage emails, tasks, calendar and documentation related material with encrypted video conferencing facilities.
  • Provide teams to host their own collaboration platform while ensuring security, compliance & flexibility to integrate additional setups.
  • Manage organizational data by enabling access with user roles and managing how access is provided for team members to use protected company /client data.
Anonymous | TrustRadius Reviewer

Zoom Phone

  • Ease of Use
  • Ease of Management
  • Reliability (except for that first week of COVID panic!)
  • Phone routing features and flexibility
  • IT Integrations and Automations
Jonathan Tanis | TrustRadius Reviewer

Cons

Nextcloud

  • Mobile application is not fully optimised.
  • Notifications on changes made to files can be late sometimes.
  • Search within the application can be improved.
  • Its features can be overwhelming to an average user.
  • Syncing files from local machine or RDP can take very long time.
Sandeep Reyyi | TrustRadius Reviewer

Zoom Phone

  • I've had some slowdown on calls.
  • Would like caller ID when someone is calling rather than just in my call history.
  • Ability to use the numpad to dial numbers. Have to click the numbers instead of typing them in.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nextcloud

Nextcloud 9.1
Based on 1 answer
It's actually a great tool for our internal team to manage applications. It can be easily used with minimal computer literacy and provides great operational features for business related tasks.
Anonymous | TrustRadius Reviewer

Zoom Phone

No score
No answers yet
No answers on this topic

Usability

Nextcloud

Nextcloud 9.1
Based on 1 answer
Very easy to use because it has a very simple UI which doesn't need a large computer literacy to manage the operations.
Anonymous | TrustRadius Reviewer

Zoom Phone

Zoom Phone 8.0
Based on 1 answer
Zoom Phone has a very sleek design which makes it very easy to operate and use both in the setting up of and interacting in a meeting space. That being said, certain features can seem a bit crowded while trying to screen share or display video which somewhat defeats the purpose of the application as compared to a standard conference call.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Nextcloud

Nextcloud 7.3
Based on 1 answer
Sometimes support may take some time due to the severity or complication of understanding the issue.
Anonymous | TrustRadius Reviewer

Zoom Phone

No score
No answers yet
No answers on this topic

Performance

Nextcloud

Nextcloud 8.2
Based on 1 answer
Other than sync issues and conflict issues performance has been excellent.
Anonymous | TrustRadius Reviewer

Zoom Phone

No score
No answers yet
No answers on this topic

Support Rating

Nextcloud

Nextcloud 8.6
Based on 2 answers
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Joseph Costa | TrustRadius Reviewer

Zoom Phone

Zoom Phone 8.1
Based on 4 answers
Support have been great during the time for implementing Zoom Phones to our team of 50 people. There were times where they kept supporting us through links but more and more we had actual people getting back to us via emails so we are very happy overall. The product is so great, too.
Anonymous | TrustRadius Reviewer

Implementation Rating

Nextcloud

Nextcloud 9.1
Based on 1 answer
The implementation must be done seamlessly to maximize performance in all interconnected systems and operations to have a satisfying end result for productivity.
Anonymous | TrustRadius Reviewer

Zoom Phone

No score
No answers yet
No answers on this topic

Alternatives Considered

Nextcloud

We prefer Nextcloud over Trello and Google Workspace as Nextcloud is considerable easier to use, access and manage. Tools like Trello and Google Workspace come with a powerhouse suite of products that are designed to work together. Nextcloud offers a solution that is just the tools you need to work, without the tools you don't. While beta testing Nextcloud we found the UI easy to navigate without overbearing tutorials.
🐿 Matthew Karsten | TrustRadius Reviewer

Zoom Phone

The big draw for us to Zoom Phone is that they shook up the market. They entered the phone market by taking their overwhelming success in video conferencing, and bringing that innovation and skill to designing a game changing phone system. There is really not much difference among the other systems, except maybe their interface. They're a dime a dozen. Zoom does things differently, focusing in on the needs of the end users, and delivers a solid system that is worry free for I.T. departments
Anonymous | TrustRadius Reviewer

Scalability

Nextcloud

Nextcloud 9.1
Based on 1 answer
It's a very convenient platform with reliable sources and a support team to assist when required. Love the support provided.
Anonymous | TrustRadius Reviewer

Zoom Phone

No score
No answers yet
No answers on this topic

Return on Investment

Nextcloud

  • Accessing from mobile saves lot of time and better usability.
  • End to end encryption provides best security and privacy control.
  • 2 factor authentication ensures unwanted logins or data breach.
  • It is affordable.
  • It provides many add-ons at no extra cost which saved lot of money.
Sandeep Reyyi | TrustRadius Reviewer

Zoom Phone

  • We're better able to work together as a team answering phones multiple people can be logged in to answer at the same time.
  • The voicemail transcription feature helps with sharing messages to different departments.
  • Overall, we're able to answer more calls and have fewer callers being sent to voicemail.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zoom Phone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nextcloud
9.1
Zoom Phone
9.1

Likelihood to Renew

Nextcloud
9.1
Zoom Phone

Usability

Nextcloud
9.1
Zoom Phone
8.0

Reliability and Availability

Nextcloud
7.3
Zoom Phone

Performance

Nextcloud
8.2
Zoom Phone

Support Rating

Nextcloud
8.6
Zoom Phone
8.1

Implementation Rating

Nextcloud
9.1
Zoom Phone

Scalability

Nextcloud
9.1
Zoom Phone

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