Nifty vs. Paycor

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:

• Daily / Weekly / Monthly / Quarterly recurring tasks
• Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
• Having forms zapped into a new task from multiple locations ensuring they're never overlooked
• Having clear milestones and timelines for projects
• Communicating on projects, tasks, and just in general
• Assigning different components of projects to different people
• Creating prior requirements that must be completed before completing the task

Incentivized

Paycor is very easy to use and functional. I was not expecting it to be so robust based on the reasonable pricing in comparison to other HRISs. Our employees also enjoy using it. Paycor has made it very easy for payroll to be processed quickly. It functions well with the time tracking/scheduling system and syncs automatically. They are continuing to add new features (such as expense management) that have continued to save our team time when processing payroll. The only issue we have every come across is with the schedule API. We have set up an API for our schedule through Paycor and our phone system for our sales team to be "available" to take calls based on when they are scheduled through Paycor. This has had syncing issues a few times but Paycor is quick to resolve the issue, just frustrating when the integration breaks and we have to do the process manual until the fix is implemented. Paycor was not really purchased to address that specific need though so it was not a deal breaker for us that the integration might not be the perfect solution

Incentivized

• An overview of project timelines and milestones.
• One-on-one or group conversations.
• Tracking the status of projects and tasks.

Incentivized

• Paycor has a great feedback forum in which you can see what other users are requesting and complaining about. You can also view the status of those complaints, such as "working on it," "planned," "being considered," etc.
• Paycor is a one-stop solution for most of what HR practitioners need to do.

Incentivized

• Time Expense could be improved since we cannot edit the previous/past time logs entered.
• Lacks expense management and Purchase order management functionality
• Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized

Incentivized

• The Time Accrual platform has lots of room for improvement. Employees should be able to accurately track their time off and it should not be confusing as to how their time is calculated. The submitted upcoming Time Off Requests should also be allowed to edit and make changes. They should not have to delete their requests and start over.
• The "NEW" timecard view does not function appropriately with some errors. In particular with "punch out of bounds" errors. The managers cannot view these errors to correct them, they have to toggle back to the old view in order to acknowledge them.
• The Benefit's platform could use some improvement with different fiscal years and calendar years. When our employees make an election for a retirement contribution the system cannot decipher between our fiscal year (July 1) and the calendar year calculations.

Incentivized

The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.

Incentivized

In my opinion, the system does not work all the time. In my experience, some pages have to be refreshed because the buttons have disappeared. I feel like many settings/setups require many steps that have to be completed in different areas or on different pages. When you submit an idea to the enhancement requests, I feel like they are regularly closed with no info only stating that they are not currently working on that idea.

Incentivized

We have not experienced any availability issues

Incentivized

All processes work quickly

Incentivized

I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.

The training was easy to understand, and the Paycor tutorials are a great, easy reference.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried) Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.

Incentivized

Paycor is very similar, but seems to have taken the opportunity to make improvements based on what client's want/need, have an effective customer support system, and has more intuitive user experience. The others were smaller less robust systems that we evolved out of. Trakstar Hire is our current ATS, which isn't perfect but works for now.

Incentivized

We haven't needed to scale

Incentivized

• Consistent communications.
• Staying on project schedule.
• Aligned projects with business strategies.

Incentivized

• Paycor has helped up to increase efficiency by automating many of our manual tasks
• Paycor has freed up more of my time to address employee issues versus fighting through outdated systems
• Paycor has pushed us to the next level of tracking and recording data
• Paycor has been an easy transition for our employees

Incentivized