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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    NimbleSAP Commerce Cloud
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    NimbleSAP Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NimbleSAP Commerce Cloud
    Considered Both Products
    Nimble
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    NimbleSAP Commerce Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    SAP Commerce Cloud
    -
    Ratings
    Customer data management / contact management9.529 Ratings00 Ratings
    Workflow management8.428 Ratings00 Ratings
    Territory management8.724 Ratings00 Ratings
    Opportunity management8.128 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings00 Ratings
    Contract management8.523 Ratings00 Ratings
    Quote & order management6.621 Ratings00 Ratings
    Interaction tracking9.227 Ratings00 Ratings
    Channel / partner relationship management8.126 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    SAP Commerce Cloud
    -
    Ratings
    Case management7.922 Ratings00 Ratings
    Call center management8.220 Ratings00 Ratings
    Help desk management8.321 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    SAP Commerce Cloud
    -
    Ratings
    Lead management8.426 Ratings00 Ratings
    Email marketing9.026 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    SAP Commerce Cloud
    -
    Ratings
    Task management8.529 Ratings00 Ratings
    Billing and invoicing management8.418 Ratings00 Ratings
    Reporting7.725 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    SAP Commerce Cloud
    -
    Ratings
    Forecasting8.923 Ratings00 Ratings
    Pipeline visualization8.827 Ratings00 Ratings
    Customizable reports9.023 Ratings00 Ratings
    Customization
    Comparison of Customization features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    SAP Commerce Cloud
    -
    Ratings
    Custom fields9.029 Ratings00 Ratings
    Custom objects8.322 Ratings00 Ratings
    Scripting environment8.518 Ratings00 Ratings
    API for custom integration8.820 Ratings00 Ratings
    Security
    Comparison of Security features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    SAP Commerce Cloud
    -
    Ratings
    Single sign-on capability9.424 Ratings00 Ratings
    Role-based user permissions9.324 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    SAP Commerce Cloud
    -
    Ratings
    Social data8.429 Ratings00 Ratings
    Social engagement8.429 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    SAP Commerce Cloud
    -
    Ratings
    Marketing automation8.725 Ratings00 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    SAP Commerce Cloud
    -
    Ratings
    Mobile access8.327 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Nimble and SAP Commerce Cloud
    Feature
    Nimble
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    NimbleSAP Commerce Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleSAP Commerce Cloud
    Likelihood to Recommend
    7.0
    (33 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    8.4
    (5 ratings)
    Usability
    8.0
    (19 ratings)
    8.0
    (38 ratings)
    Support Rating
    9.8
    (19 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    NimbleSAP Commerce Cloud
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Implementation Rating
    Nimble
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Nimble
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
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    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts