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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    NimbleVtiger
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    NimbleVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    NimbleVtiger
    Considered Both Products
    Nimble
    Chose Nimble
    ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that …
    Incentivized
    Vtiger
    Chose Vtiger
    SugarCRM is a very powerful CRM let down by a complex UI which means that most organizations would have trouble self-managing the database. leading to a high cost of ownership.
    MailChimp is a great email marketing tool for databases below 2000 contacts as that is the point at …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    NimbleVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Vtiger
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management9.529 Ratings10.09 Ratings
    Workflow management8.428 Ratings9.09 Ratings
    Territory management8.724 Ratings00 Ratings
    Opportunity management8.128 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings9.09 Ratings
    Contract management8.523 Ratings9.07 Ratings
    Quote & order management6.621 Ratings9.07 Ratings
    Interaction tracking9.227 Ratings10.07 Ratings
    Channel / partner relationship management8.126 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Vtiger
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management7.922 Ratings8.07 Ratings
    Call center management8.220 Ratings00 Ratings
    Help desk management8.321 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Vtiger
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management8.426 Ratings7.07 Ratings
    Email marketing9.026 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Vtiger
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management8.529 Ratings8.07 Ratings
    Billing and invoicing management8.418 Ratings9.08 Ratings
    Reporting7.725 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Vtiger
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting8.923 Ratings7.07 Ratings
    Pipeline visualization8.827 Ratings10.07 Ratings
    Customizable reports9.023 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of Nimble and Vtiger
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields9.029 Ratings10.09 Ratings
    Custom objects8.322 Ratings7.08 Ratings
    Scripting environment8.518 Ratings00 Ratings
    API for custom integration8.820 Ratings9.07 Ratings
    Security
    Comparison of Security features of Nimble and Vtiger
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability9.424 Ratings00 Ratings
    Role-based user permissions9.324 Ratings8.09 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Vtiger
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social data8.429 Ratings00 Ratings
    Social engagement8.429 Ratings8.06 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Vtiger
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Vtiger
    -
    Ratings
    Marketing automation8.725 Ratings00 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and Vtiger
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access8.327 Ratings10.06 Ratings
    Best Alternatives
    NimbleVtiger
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleVtiger
    Likelihood to Recommend
    7.0
    (33 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (19 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.8
    (19 ratings)
    10.0
    (2 ratings)
    User Testimonials
    NimbleVtiger
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Vtiger
    No answers on this topic
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger