Nimble
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95 Ratings
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Based on 95 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
- Nimble ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Customization, Security, Social CRM, Platform
- Vtiger ranks higher in 3 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics
Sales Force Automation

8.6
Nimble
86%

7.6
Vtiger
76%
Nimble ranks higher in 8/9 features
Nimble ranks higher in 8/9 features
Customer data management / contact management

8.7
87%
29 Ratings

8.3
83%
7 Ratings
Workflow management

8.4
84%
28 Ratings

6.7
67%
7 Ratings
Territory management

8.9
89%
24 Ratings

N/A
0 Ratings
Opportunity management

8.4
84%
28 Ratings

6.7
67%
7 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings

7.5
75%
7 Ratings
Contract management

8.9
89%
23 Ratings

7.0
70%
5 Ratings
Quote & order management

8.5
85%
21 Ratings

7.4
74%
5 Ratings
Interaction tracking

8.5
85%
27 Ratings

9.6
96%
5 Ratings
Channel / partner relationship management

8.2
82%
26 Ratings

N/A
0 Ratings
Customer Service & Support

8.7
Nimble
87%

8.5
Vtiger
85%
Nimble ranks higher in 2/3 features
Nimble ranks higher in 2/3 features
Case management

8.6
86%
22 Ratings

8.0
80%
5 Ratings
Call center management

8.9
89%
20 Ratings

N/A
0 Ratings
Help desk management

8.6
86%
21 Ratings

9.0
90%
5 Ratings
Marketing Automation

8.6
Nimble
86%

9.5
Vtiger
95%
Vtiger ranks higher in 2/2 features
Vtiger ranks higher in 2/2 features
Lead management

8.4
84%
26 Ratings

9.4
94%
5 Ratings
Email marketing

8.7
87%
26 Ratings

9.6
96%
5 Ratings
CRM Project Management

8.5
Nimble
85%

8.7
Vtiger
87%
Vtiger ranks higher in 2/3 features
Vtiger ranks higher in 2/3 features
Task management

8.6
86%
29 Ratings

8.0
80%
5 Ratings
Billing and invoicing management

8.7
87%
18 Ratings

9.2
92%
6 Ratings
Reporting

8.3
83%
25 Ratings

9.0
90%
6 Ratings
CRM Reporting & Analytics

8.5
Nimble
85%

9.5
Vtiger
95%
Vtiger ranks higher in 3/3 features
Vtiger ranks higher in 3/3 features
Forecasting

8.4
84%
23 Ratings

9.0
90%
5 Ratings
Pipeline visualization

8.3
83%
27 Ratings

10.0
100%
5 Ratings
Customizable reports

8.6
86%
23 Ratings

9.6
96%
6 Ratings
Customization

8.4
Nimble
84%

7.8
Vtiger
78%
Nimble ranks higher in 3/4 features
Nimble ranks higher in 3/4 features
Custom fields

8.6
86%
29 Ratings

7.8
78%
7 Ratings
Custom objects

8.3
83%
22 Ratings

8.4
84%
6 Ratings
Scripting environment

8.4
84%
18 Ratings

N/A
0 Ratings
API for custom integration

8.4
84%
20 Ratings

7.2
72%
5 Ratings
Security

8.8
Nimble
88%

8.5
Vtiger
85%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Single sign-on capability

9.1
91%
24 Ratings

N/A
0 Ratings
Role-based user permissions

8.5
85%
24 Ratings

8.5
85%
7 Ratings
Social CRM

8.4
Nimble
84%

6.0
Vtiger
60%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Social data

8.4
84%
29 Ratings

N/A
0 Ratings
Social engagement

8.3
83%
29 Ratings

6.0
60%
4 Ratings
Integrations with 3rd-party Software

8.3
Nimble
83%

Vtiger
Feature Set Not Supported
N/A
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Marketing automation

8.1
81%
25 Ratings

N/A
0 Ratings
Compensation management

8.4
84%
19 Ratings

N/A
0 Ratings
Platform

8.0
Nimble
80%

5.0
Vtiger
50%
Nimble ranks higher in 1/1 features
Nimble ranks higher in 1/1 features
Mobile access

8.0
80%
27 Ratings

5.0
50%
5 Ratings
Attribute Ratings
- Nimble is rated higher in 1 area: Likelihood to Recommend
- Vtiger is rated higher in 1 area: Support Rating
Likelihood to Recommend

8.8
Nimble
88%
33 Ratings

7.5
Vtiger
75%
7 Ratings
Likelihood to Renew

8.3
Nimble
83%
2 Ratings

Vtiger
N/A
0 Ratings
Usability

8.7
Nimble
87%
19 Ratings

Vtiger
N/A
0 Ratings
Support Rating

8.9
Nimble
89%
20 Ratings

9.0
Vtiger
90%
2 Ratings
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Relationship Manager
HyerInformation Technology & Services, 11-50 employees
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Sr. Account Manager and Marketing Manager
Compass IT Compliance, LLCComputer & Network Security, 11-50 employees
Pros
Nimble
- Importing contacts in the CRM is very much consist of easy steps.
- It allows me to create, edit and view contacts records anywhere from the web.
- It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
- it is playing an excellent role in managing our all relations.
Business Development Manager
Lee Hecht HarrisonManagement Consulting, 1001-5000 employees
Vtiger
- User-friendly interface.
- Reliable tracking system and alerts to maintain overall control of the proceses.
- Meets all the needs of the average company.
Inbound Leads Team Lead
GB Advisors, Inc.Computer Software, 11-50 employees
Cons
Nimble
- Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
- Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Client Account Executive
ZetentaMarketing & Advertising, 11-50 employees
Vtiger
- Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
- It's still very simple. There is room for improvement with the setup of the admin panel.
- The dropdowns function funny when scrolled down. It's picky but it's frustrating.
- The search function could be improved.
Marketing Analytics & Sales Planner
PositecMarketing and Advertising, 1001-5000 employees
Pricing Details
Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Nimble Editions & Modules
Edition
Business | $19.001 |
---|
- Per User Per Month
Additional Pricing Details
—Vtiger
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10
Starting Price
$28 per month per user
Vtiger Editions & Modules
Edition
One Professional - Standard | $421 |
---|---|
One Enterprise - Standard | $581 |
One Professional - Single App | $281 |
One Enterprise - Single App | $421 |
- per month per user
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.Likelihood to Renew
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Vtiger
No score
No answers yet
No answers on this topic
Usability
Nimble
Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

Verified User
Engineer in Information Technology
Financial Services Company, 10,001+ employeesVtiger
No score
No answers yet
No answers on this topic
Support Rating
Nimble
Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Master of Busines Administration
SSDIGITALCOMarketing & Advertising, 201-500 employees
Vtiger
Vtiger 9.0
Based on 2 answers
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Consultant
mylocal.org.ukInformation Technology and Services, 1-10 employees
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating

Verified User
General Manager in Engineering
Electrical/Electronic Manufacturing Company, 1-10 employeesReturn on Investment
Nimble
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees
Vtiger
- Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
- Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
- Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Sr. Account Manager and Marketing Manager
Compass IT Compliance, LLCComputer & Network Security, 11-50 employees