NinjaOne vs. Norton 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
Norton 360
Score 7.2 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products. Features include password management, VPN, dark web and credit monitoring for individuals, and cloud backup for PCs.
$59.99
per year
Pricing
NinjaOneNorton 360
Editions & Modules
No answers on this topic
Norton AntiVirus
$59.99
per year
Norton 360 Standard
$94.99
per year 3 PCs, Macs, tablets, or phones
Norton 360 Deluxe
$119.99
per year 5 PCs, Macs, tablets, or phones
Norton 360 with LifeLock Select Plus
$189.99
per year 10 PCs, Macs, tablets, or phones
Offerings
Pricing Offerings
NinjaOneNorton 360
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.1st year discounts available.
More Pricing Information
Community Pulse
NinjaOneNorton 360
Features
NinjaOneNorton 360
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.3
63 Ratings
24% above category average
Norton 360
-
Ratings
Remote monitoring9.360 Ratings00 Ratings
Network device monitoring8.455 Ratings00 Ratings
Activity Monitoring9.147 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
62 Ratings
21% above category average
Norton 360
-
Ratings
Patch Management9.461 Ratings00 Ratings
Policy-based automation8.861 Ratings00 Ratings
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NinjaOneNorton 360
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User Ratings
NinjaOneNorton 360
Likelihood to Recommend
9.3
(68 ratings)
8.0
(16 ratings)
Likelihood to Renew
9.9
(3 ratings)
8.0
(4 ratings)
Usability
9.3
(10 ratings)
9.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(6 ratings)
9.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
8.0
(1 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
NinjaOneNorton 360
Likelihood to Recommend
NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Gen (NortonLifeLock, Avast, Avira, AVG)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Likelihood to Renew
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Gen (NortonLifeLock, Avast, Avira, AVG)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Usability
NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Gen (NortonLifeLock, Avast, Avira, AVG)
User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup
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Reliability and Availability
NinjaOne
Availability is very good
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Performance
NinjaOne
The software loads quickly for the most part
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Support Rating
NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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Gen (NortonLifeLock, Avast, Avira, AVG)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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In-Person Training
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Online Training
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Implementation Rating
NinjaOne
Use of Organizations and locations
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Gen (NortonLifeLock, Avast, Avira, AVG)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Alternatives Considered
NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Gen (NortonLifeLock, Avast, Avira, AVG)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Scalability
NinjaOne
Overall the software is very reliable
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Return on Investment
NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring