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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    OwnBackup

    Score8.6 out of 10
    N/AThe OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.

    $500

    per month

    Pricing
    NinjaOneOwnBackup
    Editions & Modules
    No answers on this topic
    SalesForce Backup
    $500.00
    per month
    Offerings
    Pricing Offerings
    NinjaOneOwnBackup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneOwnBackup
    Considered Both Products
    NinjaOne
    No answer on this topic
    OwnBackup
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Features
    NinjaOneOwnBackup
    Data Center Backup
    Comparison of Data Center Backup features of NinjaOne and OwnBackup
    Feature
    NinjaOne
    -
    Ratings
    OwnBackup
    8.5
    1 Ratings
    2% below category average
    Management dashboard00 Ratings7.01 Ratings
    Retention options00 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of NinjaOne and OwnBackup
    Feature
    NinjaOne
    -
    Ratings
    OwnBackup
    8.5
    1 Ratings
    7% above category average
    Operational reporting and analytics00 Ratings7.01 Ratings
    Ransomware Recovery00 Ratings10.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of NinjaOne and OwnBackup
    Feature
    NinjaOne
    -
    Ratings
    OwnBackup
    10.0
    1 Ratings
    15% above category average
    SaaS Product Integration00 Ratings10.01 Ratings
    Multiple Data Restoration Options00 Ratings10.01 Ratings
    Data Auditing and Search00 Ratings10.01 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings
    Best Alternatives
    NinjaOneOwnBackup
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneOwnBackup
    Likelihood to Recommend
    9.3
    (71 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (6 ratings)
    9.8
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NinjaOneOwnBackup
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    OwnBackup
    OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    OwnBackup
    • Automatic, daily full backups of data.
    • Users have access to backups
    • User friendly interface
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    OwnBackup
    • Price - it is one of our most expensive third-party applications
    • User adoption - we are still not leveraging all of the OwnBackup features
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    OwnBackup
    Based on my own experience and by other team members
    Incentivized
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    OwnBackup
    The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    OwnBackup
    No answers on this topic
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    OwnBackup
    • The archiving features of this product have had an ROI of $18K for storage costs recurring annually
    • We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring