What users are saying about
4 Ratings
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Score 3 out of 100
46 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • Norada Solve360 ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM
  • SAP Sales Cloud ranks higher in 1 feature set: Marketing Automation

Sales Force Automation

7.8

Norada Solve360

78%
6.7

SAP Sales Cloud

67%
Norada Solve360 ranks higher in 7/9 features

Customer data management / contact management

9.0
90%
1 Rating
7.3
73%
4 Ratings

Workflow management

7.0
70%
1 Rating
6.6
66%
4 Ratings

Territory management

8.0
80%
1 Rating
6.4
64%
4 Ratings

Opportunity management

6.0
60%
1 Rating
7.3
73%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
6.6
66%
4 Ratings

Contract management

9.0
90%
1 Rating
7.3
73%
4 Ratings

Quote & order management

5.0
50%
1 Rating
6.4
64%
4 Ratings

Interaction tracking

10.0
100%
1 Rating
6.4
64%
4 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
6.6
66%
4 Ratings

Customer Service & Support

8.7

Norada Solve360

87%
6.0

SAP Sales Cloud

60%
Norada Solve360 ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
6.8
68%
4 Ratings

Call center management

10.0
100%
1 Rating
5.9
59%
4 Ratings

Help desk management

9.0
90%
1 Rating
5.2
52%
4 Ratings

Marketing Automation

6.0

Norada Solve360

60%
7.0

SAP Sales Cloud

70%
SAP Sales Cloud ranks higher in 2/2 features

Lead management

7.0
70%
1 Rating
7.0
70%
3 Ratings

Email marketing

5.0
50%
1 Rating
7.0
70%
3 Ratings

CRM Project Management

7.5

Norada Solve360

75%
7.3

SAP Sales Cloud

73%
Norada Solve360 ranks higher in 2/3 features

Task management

8.0
80%
1 Rating
7.3
73%
3 Ratings

Billing and invoicing management

7.0
70%
1 Rating
6.8
68%
2 Ratings

Reporting

N/A
0 Ratings
7.7
77%
2 Ratings

CRM Reporting & Analytics

9.0

Norada Solve360

90%
5.2

SAP Sales Cloud

52%
Norada Solve360 ranks higher in 3/3 features

Forecasting

9.0
90%
1 Rating
5.5
55%
3 Ratings

Pipeline visualization

10.0
100%
1 Rating
4.8
48%
3 Ratings

Customizable reports

8.0
80%
1 Rating
5.2
52%
3 Ratings

Customization

9.5

Norada Solve360

95%
6.3

SAP Sales Cloud

63%
Norada Solve360 ranks higher in 4/4 features

Custom fields

10.0
100%
1 Rating
6.1
61%
3 Ratings

Custom objects

10.0
100%
1 Rating
6.1
61%
4 Ratings

Scripting environment

8.0
80%
1 Rating
6.7
67%
3 Ratings

API for custom integration

10.0
100%
1 Rating
6.4
64%
3 Ratings

Security

10.0

Norada Solve360

100%
6.3

SAP Sales Cloud

63%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
6.6
66%
4 Ratings

Role-based user permissions

10.0
100%
1 Rating
5.9
59%
4 Ratings

Social CRM

8.0

Norada Solve360

80%
7.6

SAP Sales Cloud

76%
Norada Solve360 ranks higher in 1/2 features

Social data

8.0
80%
1 Rating
7.0
70%
3 Ratings

Social engagement

8.0
80%
1 Rating
8.2
82%
2 Ratings

Integrations with 3rd-party Software

Norada Solve360

Feature Set Not Supported
N/A
6.4

SAP Sales Cloud

64%
SAP Sales Cloud ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
6.1
61%
3 Ratings

Compensation management

N/A
0 Ratings
6.7
67%
3 Ratings

Platform

Norada Solve360

Feature Set Not Supported
N/A
5.9

SAP Sales Cloud

59%
SAP Sales Cloud ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
5.9
59%
4 Ratings

Attribute Ratings

  • Norada Solve360 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.0

Norada Solve360

70%
1 Rating
6.9

SAP Sales Cloud

69%
9 Ratings

Likelihood to Renew

Norada Solve360

N/A
0 Ratings
5.0

SAP Sales Cloud

50%
1 Rating

Usability

Norada Solve360

N/A
0 Ratings
6.4

SAP Sales Cloud

64%
5 Ratings

Availability

Norada Solve360

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Performance

Norada Solve360

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Support Rating

9.0

Norada Solve360

90%
2 Ratings
6.6

SAP Sales Cloud

66%
10 Ratings

Online Training

Norada Solve360

N/A
0 Ratings
7.0

SAP Sales Cloud

70%
1 Rating

Implementation Rating

Norada Solve360

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Likelihood to Recommend

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

SAP Sales Cloud

When we configure a new product, CPQ is very slow. And when we select a new screen the CPQ loads the menus and our product features slowly.
Hakan Karadelioglu | TrustRadius Reviewer

Pros

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

SAP Sales Cloud

  • Data capture from emails, proper tracking of all communication
  • Ensures that we reach out and maintain regular touchpoints in opps
  • Analysis of complete pipeline flow
  • Scorecarding and segregation on the basis of SF hierarchy
Anonymous | TrustRadius Reviewer

Cons

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

SAP Sales Cloud

  • Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
  • No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
Andy Salo | TrustRadius Reviewer

Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Norada Solve360

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 5.0
Based on 1 answer
Unfortunately overall a weak ROI.
Andy Salo | TrustRadius Reviewer

Usability

Norada Solve360

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 6.4
Based on 5 answers
In terms of overall usability, SAP Sales Cloud can initially be a hectic task to get acquainted with the platform but the dashboard is quite intuitive and easy to navigate. Although, there should be more training modules that can help new employees to get on board with the platform easily.
Gauri Hiremath | TrustRadius Reviewer

Reliability and Availability

Norada Solve360

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Andy Salo | TrustRadius Reviewer

Support Rating

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 6.6
Based on 10 answers
To be honest, In contrast to previous similar platforms we used as the team, It is doing better, however, it is clear that it could be way better if they can enhance the support.
Elnur Huseyinov | TrustRadius Reviewer

Online Training

Norada Solve360

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 1 answer
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Andy Salo | TrustRadius Reviewer

Implementation Rating

Norada Solve360

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Andy Salo | TrustRadius Reviewer

Alternatives Considered

Norada Solve360

No answers on this topic

SAP Sales Cloud

SAP Sales Cloud has impressive metrics and fulfills most of our organizational requirements, therefore SAP Sales Cloud was our preferred option for improving our sale processes and driving business outcomes. Along with the aforementioned other factors like a product roadmap, pre-existing relationships with other SAP products as well as third-party modules have been critical parameters while opting for this product.
Gauri Hiremath | TrustRadius Reviewer

Return on Investment

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

SAP Sales Cloud

  • Hard to measure an actual ROI give our complex selling. However as a business we are happy to continue investing in the product
Richard Massey | TrustRadius Reviewer

Add comparison