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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Notion

    Score8.7 out of 10
    N/ANotion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

    $5

    per month per user

    Rakuten Viber

    Score9.3 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    NotionRakuten Viber
    Editions & Modules
    Free
    $0
    Plus
    $12
    per month per user
    Business
    $24
    per month per user
    Enterprise
    Custom Pricing
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    NotionRakuten Viber
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    NotionRakuten Viber
    Considered Both Products
    Notion Labs, Inc
    No answer on this topic
    Rakuten
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    67%
    Would buy again
    6 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    60 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    79 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    53 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    NotionRakuten Viber
    Project Management
    Comparison of Project Management features of Notion and Rakuten Viber
    Feature
    Notion
    7.3
    79 Ratings
    6% below category average
    Rakuten Viber
    -
    Ratings
    Task Management8.174 Ratings00 Ratings
    Gantt Charts6.846 Ratings00 Ratings
    Scheduling6.957 Ratings00 Ratings
    Workflow Automation6.355 Ratings00 Ratings
    Mobile Access7.272 Ratings00 Ratings
    Search7.975 Ratings00 Ratings
    Visual planning tools7.868 Ratings00 Ratings
    Communication
    Comparison of Communication features of Notion and Rakuten Viber
    Feature
    Notion
    7.7
    76 Ratings
    4% below category average
    Rakuten Viber
    -
    Ratings
    Chat6.129 Ratings00 Ratings
    Notifications7.568 Ratings00 Ratings
    Discussions7.249 Ratings00 Ratings
    Surveys6.820 Ratings00 Ratings
    Internal knowledgebase8.769 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.98 Ratings00 Ratings
    Integrates with Outlook9.02 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Notion and Rakuten Viber
    Feature
    Notion
    8.1
    76 Ratings
    1% above category average
    Rakuten Viber
    -
    Ratings
    Versioning7.657 Ratings00 Ratings
    Video files7.649 Ratings00 Ratings
    Audio files7.343 Ratings00 Ratings
    Document collaboration8.571 Ratings00 Ratings
    Access control8.271 Ratings00 Ratings
    Advanced security features7.251 Ratings00 Ratings
    Integrates with Google Drive9.213 Ratings00 Ratings
    Device sync9.253 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Notion and Rakuten Viber
    Feature
    Notion
    -
    Ratings
    Rakuten Viber
    9.5
    13 Ratings
    18% above category average
    Hosted PBX00 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.78 Ratings
    User templates00 Ratings8.87 Ratings
    Call reports00 Ratings9.89 Ratings
    Directory of employee names00 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Notion and Rakuten Viber
    Feature
    Notion
    -
    Ratings
    Rakuten Viber
    9.3
    15 Ratings
    12% above category average
    Answering rules00 Ratings9.59 Ratings
    Call recording00 Ratings9.79 Ratings
    Call park00 Ratings8.84 Ratings
    Call screening00 Ratings8.89 Ratings
    Message alerts00 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Notion and Rakuten Viber
    Feature
    Notion
    -
    Ratings
    Rakuten Viber
    9.6
    13 Ratings
    19% above category average
    Video conferencing00 Ratings9.513 Ratings
    Audio conferencing00 Ratings9.713 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Notion and Rakuten Viber
    Feature
    Notion
    -
    Ratings
    Rakuten Viber
    10.0
    18 Ratings
    24% above category average
    Mobile app for iOS00 Ratings10.017 Ratings
    Mobile app for Android00 Ratings10.017 Ratings
    Best Alternatives
    NotionRakuten Viber
    Small Businesses
    Flock
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NotionRakuten Viber
    Likelihood to Recommend
    8.6
    (85 ratings)
    9.6
    (18 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (55 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (7 ratings)
    Data Sharing and Collaboration
    8.4
    (4 ratings)
    -
    (0 ratings)
    Data Sources
    4.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    NotionRakuten Viber
    Likelihood to Recommend
    Notion Labs, Inc
    If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
    Incentivized
    Read full review
    Rakuten
    As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
    Incentivized
    Read full review
    Pros
    Notion Labs, Inc
    • I love that you can create nested pages, allowing for separate sections to organize information as needed.
    • I appreciate the convenience of effortlessly uploading images to any section.
    • I appreciate that when adding links, you can embed them so the website displays directly on the page.
    Incentivized
    Read full review
    Rakuten
    • Viber is a cross platform product. It does not matter if someone uses Android or iOS device, it will work exactly the same.
    • Also the desktop version is very good. You can switch between the desktop and mobile versions within a conversation and see updates right away.
    • It's a very international product. It has been available for very long time, which makes it very wide spread - it has a good user base.
    • You can see the status of your messages.
    Incentivized
    Read full review
    Cons
    Notion Labs, Inc
    • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
    • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
    • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
    Incentivized
    Read full review
    Rakuten
    • When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
    • It contains enormous amounts of adds.
    • There is file sharing limit.
    Incentivized
    Read full review
    Likelihood to Renew
    Notion Labs, Inc
    We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
    Incentivized
    Read full review
    Rakuten
    No answers on this topic
    Usability
    Notion Labs, Inc
    Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
    Incentivized
    Read full review
    Rakuten
    No answers on this topic
    Support Rating
    Notion Labs, Inc
    No answers on this topic
    Rakuten
    I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
    Incentivized
    Read full review
    Alternatives Considered
    Notion Labs, Inc
    The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
    Incentivized
    Read full review
    Rakuten
    End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.

    Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
    Incentivized
    Read full review
    Return on Investment
    Notion Labs, Inc
    • It has streamlined our processes across various teams to all work from a signle source of truth
    • Maintaining this source of truth is a full time job
    • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
    Incentivized
    Read full review
    Rakuten
    • Viber saves me financially since I am now able to communicate with my international clients for free.
    • Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
    • Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
    Incentivized
    Read full review
    ScreenShots