What users are saying about
4 Ratings
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Top Rated
376 Ratings
4 Ratings
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Score 7.8 out of 100

Smartsheet

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Top Rated
376 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Smartsheet

If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
Jesse Bickel | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Smartsheet
8.2
Task Management
Nuclino
8.0
Smartsheet
8.7
Mobile Access
Nuclino
7.1
Smartsheet
8.1
Search
Nuclino
7.2
Smartsheet
Visual planning tools
Nuclino
9.0
Smartsheet
Resource Management
Nuclino
Smartsheet
7.8
Gantt Charts
Nuclino
Smartsheet
8.2
Scheduling
Nuclino
Smartsheet
8.2
Workflow Automation
Nuclino
Smartsheet
8.2
Team Collaboration
Nuclino
Smartsheet
8.9
Support for Agile Methodology
Nuclino
Smartsheet
8.2
Support for Waterfall Methodology
Nuclino
Smartsheet
8.1
Document Management
Nuclino
Smartsheet
8.0
Email integration
Nuclino
Smartsheet
8.1
Timesheet Tracking
Nuclino
Smartsheet
8.1
Change request and Case Management
Nuclino
Smartsheet
7.4
Budget and Expense Management
Nuclino
Smartsheet
8.0

Communication

Nuclino
7.0
Smartsheet
Notifications
Nuclino
8.0
Smartsheet
Discussions
Nuclino
4.0
Smartsheet
Internal knowledgebase
Nuclino
9.0
Smartsheet

File Sharing & Management

Nuclino
7.6
Smartsheet
Versioning
Nuclino
7.3
Smartsheet
Document collaboration
Nuclino
8.4
Smartsheet
Access control
Nuclino
7.8
Smartsheet
Advanced security features
Nuclino
7.0
Smartsheet

Professional Services Automation

Nuclino
Smartsheet
7.6
Quotes/estimates
Nuclino
Smartsheet
7.2
Invoicing
Nuclino
Smartsheet
7.5
Project & financial reporting
Nuclino
Smartsheet
7.9
Integration with accounting software
Nuclino
Smartsheet
7.6

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Smartsheet

  • It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
  • Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
  • I would like to see more in-depth training videos.
Janie Larsen | TrustRadius Reviewer

Likelihood to Renew

Nuclino

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

Nuclino

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 8.2
Based on 96 answers
Overall, I would say that Smartsheet has provided our organization with the support that it has needed in our over 5 years of using the software. We have not had an issue outside of user management and that was handled within adequate time. New features always take their toll on our users, but it is always handled well and the learning curve is never too large.
Cameron Stenmark | TrustRadius Reviewer

Implementation Rating

Nuclino

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 12 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Smartsheet

  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Joshua Pekar | TrustRadius Reviewer

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nuclino
8.6
Smartsheet
8.7

Likelihood to Renew

Nuclino
Smartsheet
10.0

Usability

Nuclino
Smartsheet
8.6

Performance

Nuclino
Smartsheet
10.0

Support Rating

Nuclino
8.0
Smartsheet
8.2

Online Training

Nuclino
Smartsheet
7.0

Implementation Rating

Nuclino
Smartsheet
10.0

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