Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NueMD
Score 8.0 out of 10
N/A
N/AN/A
WebPT
Score 6.9 out of 10
N/A
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Pricing
NueMDWebPT
Editions & Modules
No answers on this topic
Enterprise
Custom Pricing
Offerings
Pricing Offerings
NueMDWebPT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
More Pricing Information
Features
NueMDWebPT
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
NueMD
7.5
3 Ratings
3% below category average
WebPT
-
Ratings
Real-time eligibility verification6.93 Ratings00 Ratings
Claims management8.13 Ratings00 Ratings
Coding9.02 Ratings00 Ratings
Patient billing4.43 Ratings00 Ratings
Financial Reporting9.13 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
NueMD
8.3
3 Ratings
4% above category average
WebPT
-
Ratings
Rule-based scheduling8.13 Ratings00 Ratings
Automated appointment reminders10.02 Ratings00 Ratings
Automated patient check-in7.22 Ratings00 Ratings
Multi-location support9.13 Ratings00 Ratings
Calendar interface7.23 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
NueMD
8.7
3 Ratings
18% above category average
WebPT
-
Ratings
Charting / document management8.13 Ratings00 Ratings
Templates8.13 Ratings00 Ratings
Patient portal10.01 Ratings00 Ratings
Mobile/tablet support6.33 Ratings00 Ratings
Fax integration10.01 Ratings00 Ratings
Integration with other EMR and PM systems10.02 Ratings00 Ratings
Workflow automation8.13 Ratings00 Ratings
Speech recognition10.01 Ratings00 Ratings
Customization6.33 Ratings00 Ratings
E-prescribing10.02 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
NueMD
9.1
3 Ratings
8% above category average
WebPT
-
Ratings
HIPAA compliance9.13 Ratings00 Ratings
Role-based permission levels7.23 Ratings00 Ratings
Data backups and redundancy10.02 Ratings00 Ratings
Local mode / networking failsafe10.02 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
NueMD
9.7
3 Ratings
21% above category average
WebPT
-
Ratings
Task tracking10.02 Ratings00 Ratings
Specialty-specific workflows10.02 Ratings00 Ratings
Multi-office / multi-physician capabilities9.13 Ratings00 Ratings
Best Alternatives
NueMDWebPT
Small Businesses
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Score 8.6 out of 10

No answers on this topic

Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
NueMDWebPT
Likelihood to Recommend
8.0
(4 ratings)
6.8
(119 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(14 ratings)
Usability
-
(0 ratings)
8.0
(9 ratings)
Availability
-
(0 ratings)
5.5
(1 ratings)
Performance
-
(0 ratings)
5.5
(2 ratings)
Support Rating
-
(0 ratings)
6.8
(14 ratings)
Online Training
-
(0 ratings)
5.5
(1 ratings)
Implementation Rating
-
(0 ratings)
8.5
(5 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
NueMDWebPT
Likelihood to Recommend
AdvancedMD
Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
Read full review
WebPT
Well suited: outpatient private clinics where PTs; sports environments. Less well suited: seems like a large hospital setting might have a more difficult time with the operations. Practices with multiple disciplines in it--are PTs and SLPs and OTs all able to document as they need?
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Pros
AdvancedMD
  • Entering patient's information
  • Creating Appointments
  • Editing appointments
  • Some reports are helpful
Read full review
WebPT
  • The scheduler is easy to use and allows for a clear view of each clinical day, week, and month.
  • The authorization/visit limit functions really help in managing each case and assist in minimizing insurance denials.
  • The documentation is comprehensive and specific to physical therapy documentation. The ICD-10 lookup function is very helpful.
  • Transfer of claim information to Therabill really helps with timely claim submission.
Read full review
Cons
AdvancedMD
  • Customer Service
  • Batch Billing
  • Modifying to fit particular needs
Read full review
WebPT
  • I wish the patient reminders didn't cost as much to send, and it would be great to be able to send text messages for any other reason.
  • WebPT adds on extras that always seem to cost more - overall, it is kind of expensive.
  • I always wish the documentation was quicker - but I'm not sure what else that would take.
Read full review
Likelihood to Renew
AdvancedMD
No answers on this topic
WebPT
The ease of use and the modern feeling of the software is what keeps us coming back. Being able to have a new employee trained on the software in less than a week is a money saver. The many other softwares that the team at WebPT offer that intergrate with WebPT is numerous and streamlined.
Read full review
Usability
AdvancedMD
No answers on this topic
WebPT
It is very easy train people on and make each not the way you would like it. My first time using it I only needed one time walking through it. The software is self explanatory and easy to find what you need in a note
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Reliability and Availability
AdvancedMD
No answers on this topic
WebPT
Entire suite down numerous times in 2022 and 2023. Individual modules down as well. Modules rated as operational but not functioning numerous times, most so with scheduling, online intake, and outcomes.
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Performance
AdvancedMD
No answers on this topic
WebPT
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
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Support Rating
AdvancedMD
No answers on this topic
WebPT
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
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Online Training
AdvancedMD
No answers on this topic
WebPT
Used to have more synchronous support during training. Now mostly online modules and pop ups. We have noticed DPT and PTA students have more difficulty navigating the online training as compared to 2020.
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Implementation Rating
AdvancedMD
No answers on this topic
WebPT
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
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Alternatives Considered
AdvancedMD
Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better
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WebPT
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
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Contract Terms and Pricing Model
AdvancedMD
No answers on this topic
WebPT
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
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Scalability
AdvancedMD
No answers on this topic
WebPT
It grew with us from practice inception to our largest size of 12 employees.
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Professional Services
AdvancedMD
No answers on this topic
WebPT
Extremely poor technical support and customer service.
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Return on Investment
AdvancedMD
  • It makes it easier to train people on how to use due to it being simple
  • Helps keep track of past present and future visits
  • Complete customizable schedule for different providers
Read full review
WebPT
  • The payment on claims when they go through correct is phenomenal and very timely.
  • Our productivity is better as notes get done quicker and able to focus more on patient care.
  • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
Read full review
ScreenShots

WebPT Screenshots

Screenshot of WebPT SchedulerScreenshot of WebPT EMRScreenshot of WebPT BillingScreenshot of WebPT Patient EngagementScreenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT Analytics