What users are saying about
29 Ratings
3 Ratings
29 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Odoo
7.1
Oncontact
Pay calculation
Odoo
7.6
Oncontact
Benefit plan administration
Odoo
6.0
Oncontact
Direct deposit files
Odoo
6.9
Oncontact
Salary revision and increment management
Odoo
7.3
Oncontact
Reimbursement management
Odoo
7.7
Oncontact

Customization

Odoo
8.4
Oncontact
5.0
API for custom integration
Odoo
8.3
Oncontact
7.0
Plug-ins
Odoo
8.6
Oncontact
Custom fields
Odoo
Oncontact
4.5
Custom objects
Odoo
Oncontact
4.5
Scripting environment
Odoo
Oncontact
4.0

Security

Odoo
8.8
Oncontact
10.0
Single sign-on capability
Odoo
8.4
Oncontact
10.0
Role-based user permissions
Odoo
9.2
Oncontact
10.0

Reporting & Analytics

Odoo
8.7
Oncontact
Dashboards
Odoo
9.2
Oncontact
Standard reports
Odoo
9.2
Oncontact
Custom reports
Odoo
7.7
Oncontact

General Ledger and Configurable Accounting

Odoo
8.6
Oncontact
Accounts payable
Odoo
8.9
Oncontact
Accounts receivable
Odoo
9.0
Oncontact
Global Financial Support
Odoo
7.4
Oncontact
Primary and Secondary Ledgers
Odoo
8.8
Oncontact
Intercompany Accounting
Odoo
8.7
Oncontact
Localizations
Odoo
7.7
Oncontact
Journals and Reconciliations
Odoo
8.9
Oncontact
Enterprise Accounting
Odoo
8.5
Oncontact
Configurable Accounting
Odoo
8.9
Oncontact
Centralized Rules Framework
Odoo
8.7
Oncontact
Standardized Processes
Odoo
9.1
Oncontact

Inventory Management

Odoo
8.5
Oncontact
Inventory tracking
Odoo
8.9
Oncontact
Automatic reordering
Odoo
7.8
Oncontact
Location management
Odoo
8.8
Oncontact
Manufacturing module
Odoo
8.6
Oncontact

Order Management

Odoo
8.8
Oncontact
Pricing
Odoo
9.2
Oncontact
Order entry
Odoo
8.8
Oncontact
Credit card processing
Odoo
8.5
Oncontact
Cost of goods sold
Odoo
8.7
Oncontact
Order Orchestration
Odoo
8.3
Oncontact
End-to-end order visibility
Odoo
9.0
Oncontact
Order exception Resolution
Odoo
8.9
Oncontact

Subledger and Financial Process

Odoo
8.6
Oncontact
Automated Invoice Processing
Odoo
9.0
Oncontact
Shared Services Payments
Odoo
8.8
Oncontact
Billings Management
Odoo
8.9
Oncontact
Customer Receipt Applications
Odoo
8.4
Oncontact
Customer Collections
Odoo
8.9
Oncontact
Revenue Recognition
Odoo
8.9
Oncontact
Cash Management
Odoo
7.2
Oncontact
Asset Management
Odoo
8.3
Oncontact
Travel & Expense Management
Odoo
7.4
Oncontact
Budgetary Control & Encumbrance Accounting
Odoo
8.8
Oncontact
Period Close
Odoo
8.8
Oncontact
Transactions Tax
Odoo
9.2
Oncontact
Subledger Reconciliations
Odoo
8.8
Oncontact
3rd Party Accounting Systems
Odoo
8.7
Oncontact

Project Financial Management

Odoo
7.7
Oncontact
Budgeting and Forecasting
Odoo
7.9
Oncontact
Project Costing
Odoo
8.6
Oncontact
Cost Capture
Odoo
7.7
Oncontact
Capital Project Management
Odoo
7.5
Oncontact
Customer Invoicing
Odoo
8.6
Oncontact
Customer Contract Compliance
Odoo
8.1
Oncontact
Project Revenue Recognition
Odoo
7.9
Oncontact
Project Financial Performance Analysis
Odoo
8.0
Oncontact
Project Financials Dashboard
Odoo
7.6
Oncontact
Real-time Financial Reporting
Odoo
7.7
Oncontact
Embedded Business Intelligence
Odoo
6.1
Oncontact
Project Planning Collaboration
Odoo
6.2
Oncontact

Project Execution Management

Odoo
8.1
Oncontact
Project Planning and Scheduling
Odoo
9.1
Oncontact
Project Manager Dashboard
Odoo
9.1
Oncontact
Resource Manager Dashboard
Odoo
8.9
Oncontact
Task Insight for Project Managers
Odoo
8.9
Oncontact
Project Manager Mobile Functionality
Odoo
8.6
Oncontact
Team Member Task Collaboration
Odoo
8.7
Oncontact
Team Member Mobile Functionality
Odoo
8.6
Oncontact
Project Candidate Search
Odoo
7.3
Oncontact
Project Candidate Comparison and Analysis
Odoo
7.3
Oncontact
Defineable Resource Pools
Odoo
6.9
Oncontact
Defineable Resource Pools
Odoo
6.6
Oncontact
Talent Profiles
Odoo
7.1
Oncontact
Real-Time Project Reporting
Odoo
7.3
Oncontact
Absence Management
Odoo
8.1
Oncontact
Product Lifecycle Management
Odoo
8.2
Oncontact

Grants Management

Odoo
7.3
Oncontact
Award Lifecycle Management
Odoo
7.3
Oncontact
Spending Control
Odoo
6.9
Oncontact
Indirect Cost Management
Odoo
7.3
Oncontact
Billing
Odoo
7.7
Oncontact

Procurement

Odoo
8.2
Oncontact
Sourcing Team Collaboration
Odoo
8.3
Oncontact
Sourcing Analysis
Odoo
7.7
Oncontact
Bids Analyzed and Compared
Odoo
7.5
Oncontact
Catalog Shopping E-Commerce for Employees
Odoo
8.3
Oncontact
Contract Authoring
Odoo
8.3
Oncontact
Contract Compliance Management
Odoo
8.4
Oncontact
Contract History
Odoo
8.3
Oncontact
Contract Renewal Automation
Odoo
7.9
Oncontact
Contract Repository
Odoo
8.4
Oncontact
Contract Standardization and Enforcement
Odoo
8.2
Oncontact
Electronic Signatures
Odoo
8.1
Oncontact
Invoice Automated Matching
Odoo
8.4
Oncontact
Purchasing Risk and Compliance Management
Odoo
8.5
Oncontact
Requisitions-to-Purchase Orders Integrated
Odoo
8.3
Oncontact
Spend Compliance Management
Odoo
7.8
Oncontact
Supplier Assessment
Odoo
8.4
Oncontact
Supplier Communication and Collaboration
Odoo
8.4
Oncontact
Supplier Management
Odoo
7.9
Oncontact
Supplier Portal
Odoo
8.4
Oncontact

Risk Management

Odoo
9.4
Oncontact
Risk Repository
Odoo
9.7
Oncontact
Control Management
Odoo
9.7
Oncontact
Control Mapping
Odoo
8.7
Oncontact
Control Efficiency Assessments
Odoo
8.8
Oncontact
Automated Control Assessments
Odoo
9.7
Oncontact
Assessment Capture
Odoo
8.7
Oncontact
Issue Detection
Odoo
9.7
Oncontact
Automatic Notification
Odoo
9.9
Oncontact
Remediation and Certification
Odoo
9.7
Oncontact

Logistics

Odoo
6.4
Oncontact
Transportation Planning and Optimization
Odoo
6.0
Oncontact
Transportation Sourcing Management
Odoo
6.1
Oncontact
Transportation Process Integration
Odoo
6.0
Oncontact
Transportation Execution Management
Odoo
6.0
Oncontact
Freight Payment Automation
Odoo
6.0
Oncontact
Trade Management
Odoo
6.0
Oncontact
Trade Regulatory Compliance Management
Odoo
5.0
Oncontact
Customs Entry Management
Odoo
7.0
Oncontact
Customs Document Management
Odoo
7.0
Oncontact
Customs Document Collaboration
Odoo
7.0
Oncontact
Fulfillment Management
Odoo
6.8
Oncontact
Inventory Visibility
Odoo
7.3
Oncontact
Warehouse Workforce Management
Odoo
7.3
Oncontact

Manufacturing

Odoo
8.2
Oncontact
Production Process Design
Odoo
7.7
Oncontact
Supply Chain Business Flows
Odoo
8.6
Oncontact
Production Management
Odoo
8.0
Oncontact
Contracted Manufacturing Management
Odoo
7.6
Oncontact
Configuration Management
Odoo
8.6
Oncontact
Work Definition
Odoo
8.0
Oncontact
Work Execution
Odoo
8.4
Oncontact
Advanced Fulfillment
Odoo
8.0
Oncontact
Manufacturing Costs
Odoo
8.6
Oncontact

Supply Chain

Odoo
8.5
Oncontact
Forecasting
Odoo
8.5
Oncontact
Inventory Planning
Odoo
8.5
Oncontact
Multi-tier Supply Chain Planning
Odoo
8.5
Oncontact
Performance Monitoring
Odoo
8.5
Oncontact

Product Lifecycle Management

Odoo
7.6
Oncontact
Ideation Management
Odoo
7.0
Oncontact
Requirements Management
Odoo
7.1
Oncontact
Proposal Management
Odoo
7.5
Oncontact
Innovation Portfolio Management
Odoo
7.0
Oncontact
Product Master Data Management
Odoo
7.5
Oncontact
Vendor Portal
Odoo
8.4
Oncontact
Project Portfolio Management
Odoo
8.4
Oncontact

Sales Force Automation

Odoo
Oncontact
5.2
Customer data management / contact management
Odoo
Oncontact
5.0
Workflow management
Odoo
Oncontact
4.5
Territory management
Odoo
Oncontact
5.0
Opportunity management
Odoo
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
Odoo
Oncontact
9.0
Contract management
Odoo
Oncontact
4.0
Quote & order management
Odoo
Oncontact
4.0
Interaction tracking
Odoo
Oncontact
4.5
Channel / partner relationship management
Odoo
Oncontact
5.0

Customer Service & Support

Odoo
Oncontact
3.7
Case management
Odoo
Oncontact
5.5
Call center management
Odoo
Oncontact
4.5
Help desk management
Odoo
Oncontact
1.0

Marketing Automation

Odoo
Oncontact
8.5
Lead management
Odoo
Oncontact
8.0
Email marketing
Odoo
Oncontact
9.0

CRM Project Management

Odoo
Oncontact
9.0
Task management
Odoo
Oncontact
9.0
Reporting
Odoo
Oncontact
9.0

CRM Reporting & Analytics

Odoo
Oncontact
8.7
Forecasting
Odoo
Oncontact
9.0
Pipeline visualization
Odoo
Oncontact
8.0
Customizable reports
Odoo
Oncontact
9.0

Social CRM

Odoo
Oncontact
7.0
Social data
Odoo
Oncontact
7.0
Social engagement
Odoo
Oncontact
7.0

Integrations with 3rd-party Software

Odoo
Oncontact
7.0
Marketing automation
Odoo
Oncontact
7.0

Platform

Odoo
Oncontact
8.0
Mobile access
Odoo
Oncontact
8.0

Pros

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Odoo

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Alternatives Considered

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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