What users are saying about
29 Ratings
13 Ratings
29 Ratings
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Score 8.5 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Odoo
7.1
Veeva CRM
Pay calculation
Odoo
7.6
Veeva CRM
Benefit plan administration
Odoo
6.0
Veeva CRM
Direct deposit files
Odoo
6.8
Veeva CRM
Salary revision and increment management
Odoo
7.3
Veeva CRM
Reimbursement management
Odoo
7.7
Veeva CRM

Customization

Odoo
8.4
Veeva CRM
7.4
API for custom integration
Odoo
8.3
Veeva CRM
7.9
Plug-ins
Odoo
8.6
Veeva CRM
Custom fields
Odoo
Veeva CRM
7.2
Custom objects
Odoo
Veeva CRM
7.2
Scripting environment
Odoo
Veeva CRM
7.3

Security

Odoo
8.8
Veeva CRM
9.0
Single sign-on capability
Odoo
8.4
Veeva CRM
9.0
Role-based user permissions
Odoo
9.3
Veeva CRM
9.0

Reporting & Analytics

Odoo
8.7
Veeva CRM
Dashboards
Odoo
9.3
Veeva CRM
Standard reports
Odoo
9.2
Veeva CRM
Custom reports
Odoo
7.7
Veeva CRM

General Ledger and Configurable Accounting

Odoo
8.6
Veeva CRM
Accounts payable
Odoo
8.9
Veeva CRM
Accounts receivable
Odoo
9.0
Veeva CRM
Global Financial Support
Odoo
7.4
Veeva CRM
Primary and Secondary Ledgers
Odoo
8.8
Veeva CRM
Intercompany Accounting
Odoo
8.7
Veeva CRM
Localizations
Odoo
7.7
Veeva CRM
Journals and Reconciliations
Odoo
8.9
Veeva CRM
Enterprise Accounting
Odoo
8.5
Veeva CRM
Configurable Accounting
Odoo
8.9
Veeva CRM
Centralized Rules Framework
Odoo
8.7
Veeva CRM
Standardized Processes
Odoo
9.1
Veeva CRM

Inventory Management

Odoo
8.5
Veeva CRM
Inventory tracking
Odoo
8.9
Veeva CRM
Automatic reordering
Odoo
7.8
Veeva CRM
Location management
Odoo
8.8
Veeva CRM
Manufacturing module
Odoo
8.6
Veeva CRM

Order Management

Odoo
8.8
Veeva CRM
Pricing
Odoo
9.3
Veeva CRM
Order entry
Odoo
8.8
Veeva CRM
Credit card processing
Odoo
8.5
Veeva CRM
Cost of goods sold
Odoo
8.7
Veeva CRM
Order Orchestration
Odoo
8.3
Veeva CRM
End-to-end order visibility
Odoo
9.0
Veeva CRM
Order exception Resolution
Odoo
8.9
Veeva CRM

Subledger and Financial Process

Odoo
8.6
Veeva CRM
Automated Invoice Processing
Odoo
9.0
Veeva CRM
Shared Services Payments
Odoo
8.8
Veeva CRM
Billings Management
Odoo
8.9
Veeva CRM
Customer Receipt Applications
Odoo
8.4
Veeva CRM
Customer Collections
Odoo
8.9
Veeva CRM
Revenue Recognition
Odoo
8.9
Veeva CRM
Cash Management
Odoo
7.3
Veeva CRM
Asset Management
Odoo
8.3
Veeva CRM
Travel & Expense Management
Odoo
7.4
Veeva CRM
Budgetary Control & Encumbrance Accounting
Odoo
8.8
Veeva CRM
Period Close
Odoo
8.8
Veeva CRM
Transactions Tax
Odoo
9.2
Veeva CRM
Subledger Reconciliations
Odoo
8.8
Veeva CRM
3rd Party Accounting Systems
Odoo
8.6
Veeva CRM

Project Financial Management

Odoo
7.7
Veeva CRM
Budgeting and Forecasting
Odoo
7.9
Veeva CRM
Project Costing
Odoo
8.6
Veeva CRM
Cost Capture
Odoo
7.7
Veeva CRM
Capital Project Management
Odoo
7.5
Veeva CRM
Customer Invoicing
Odoo
8.6
Veeva CRM
Customer Contract Compliance
Odoo
8.1
Veeva CRM
Project Revenue Recognition
Odoo
7.9
Veeva CRM
Project Financial Performance Analysis
Odoo
8.0
Veeva CRM
Project Financials Dashboard
Odoo
7.6
Veeva CRM
Real-time Financial Reporting
Odoo
7.7
Veeva CRM
Embedded Business Intelligence
Odoo
6.1
Veeva CRM
Project Planning Collaboration
Odoo
6.2
Veeva CRM

Project Execution Management

Odoo
8.0
Veeva CRM
Project Planning and Scheduling
Odoo
9.1
Veeva CRM
Project Manager Dashboard
Odoo
9.1
Veeva CRM
Resource Manager Dashboard
Odoo
8.9
Veeva CRM
Task Insight for Project Managers
Odoo
8.9
Veeva CRM
Project Manager Mobile Functionality
Odoo
8.6
Veeva CRM
Team Member Task Collaboration
Odoo
8.7
Veeva CRM
Team Member Mobile Functionality
Odoo
8.6
Veeva CRM
Project Candidate Search
Odoo
7.3
Veeva CRM
Project Candidate Comparison and Analysis
Odoo
7.3
Veeva CRM
Defineable Resource Pools
Odoo
6.9
Veeva CRM
Defineable Resource Pools
Odoo
6.6
Veeva CRM
Talent Profiles
Odoo
7.1
Veeva CRM
Real-Time Project Reporting
Odoo
7.3
Veeva CRM
Absence Management
Odoo
8.1
Veeva CRM
Product Lifecycle Management
Odoo
8.2
Veeva CRM

Grants Management

Odoo
7.3
Veeva CRM
Award Lifecycle Management
Odoo
7.3
Veeva CRM
Spending Control
Odoo
6.9
Veeva CRM
Indirect Cost Management
Odoo
7.3
Veeva CRM
Billing
Odoo
7.7
Veeva CRM

Procurement

Odoo
8.2
Veeva CRM
Sourcing Team Collaboration
Odoo
8.3
Veeva CRM
Sourcing Analysis
Odoo
7.7
Veeva CRM
Bids Analyzed and Compared
Odoo
7.5
Veeva CRM
Catalog Shopping E-Commerce for Employees
Odoo
8.3
Veeva CRM
Contract Authoring
Odoo
8.3
Veeva CRM
Contract Compliance Management
Odoo
8.4
Veeva CRM
Contract History
Odoo
8.3
Veeva CRM
Contract Renewal Automation
Odoo
7.9
Veeva CRM
Contract Repository
Odoo
8.4
Veeva CRM
Contract Standardization and Enforcement
Odoo
8.2
Veeva CRM
Electronic Signatures
Odoo
8.1
Veeva CRM
Invoice Automated Matching
Odoo
8.4
Veeva CRM
Purchasing Risk and Compliance Management
Odoo
8.5
Veeva CRM
Requisitions-to-Purchase Orders Integrated
Odoo
8.3
Veeva CRM
Spend Compliance Management
Odoo
7.8
Veeva CRM
Supplier Assessment
Odoo
8.4
Veeva CRM
Supplier Communication and Collaboration
Odoo
8.4
Veeva CRM
Supplier Management
Odoo
7.9
Veeva CRM
Supplier Portal
Odoo
8.4
Veeva CRM

Risk Management

Odoo
9.4
Veeva CRM
Risk Repository
Odoo
9.7
Veeva CRM
Control Management
Odoo
9.7
Veeva CRM
Control Mapping
Odoo
8.7
Veeva CRM
Control Efficiency Assessments
Odoo
8.8
Veeva CRM
Automated Control Assessments
Odoo
9.7
Veeva CRM
Assessment Capture
Odoo
8.7
Veeva CRM
Issue Detection
Odoo
9.7
Veeva CRM
Automatic Notification
Odoo
9.9
Veeva CRM
Remediation and Certification
Odoo
9.7
Veeva CRM

Logistics

Odoo
6.4
Veeva CRM
Transportation Planning and Optimization
Odoo
6.0
Veeva CRM
Transportation Sourcing Management
Odoo
6.1
Veeva CRM
Transportation Process Integration
Odoo
6.0
Veeva CRM
Transportation Execution Management
Odoo
6.0
Veeva CRM
Freight Payment Automation
Odoo
6.0
Veeva CRM
Trade Management
Odoo
6.0
Veeva CRM
Trade Regulatory Compliance Management
Odoo
5.0
Veeva CRM
Customs Entry Management
Odoo
7.0
Veeva CRM
Customs Document Management
Odoo
7.0
Veeva CRM
Customs Document Collaboration
Odoo
7.0
Veeva CRM
Fulfillment Management
Odoo
6.8
Veeva CRM
Inventory Visibility
Odoo
7.3
Veeva CRM
Warehouse Workforce Management
Odoo
7.3
Veeva CRM

Manufacturing

Odoo
8.2
Veeva CRM
Production Process Design
Odoo
7.7
Veeva CRM
Supply Chain Business Flows
Odoo
8.6
Veeva CRM
Production Management
Odoo
8.0
Veeva CRM
Contracted Manufacturing Management
Odoo
7.6
Veeva CRM
Configuration Management
Odoo
8.6
Veeva CRM
Work Definition
Odoo
8.0
Veeva CRM
Work Execution
Odoo
8.4
Veeva CRM
Advanced Fulfillment
Odoo
8.0
Veeva CRM
Manufacturing Costs
Odoo
8.6
Veeva CRM

Supply Chain

Odoo
8.5
Veeva CRM
Forecasting
Odoo
8.5
Veeva CRM
Inventory Planning
Odoo
8.5
Veeva CRM
Multi-tier Supply Chain Planning
Odoo
8.5
Veeva CRM
Performance Monitoring
Odoo
8.5
Veeva CRM

Product Lifecycle Management

Odoo
7.6
Veeva CRM
Ideation Management
Odoo
7.0
Veeva CRM
Requirements Management
Odoo
7.1
Veeva CRM
Proposal Management
Odoo
7.5
Veeva CRM
Innovation Portfolio Management
Odoo
7.0
Veeva CRM
Product Master Data Management
Odoo
7.5
Veeva CRM
Vendor Portal
Odoo
8.4
Veeva CRM
Project Portfolio Management
Odoo
8.4
Veeva CRM

Sales Force Automation

Odoo
Veeva CRM
7.6
Customer data management / contact management
Odoo
Veeva CRM
8.0
Workflow management
Odoo
Veeva CRM
8.1
Territory management
Odoo
Veeva CRM
7.0
Opportunity management
Odoo
Veeva CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
Odoo
Veeva CRM
7.6
Contract management
Odoo
Veeva CRM
7.1
Quote & order management
Odoo
Veeva CRM
6.1
Interaction tracking
Odoo
Veeva CRM
8.3
Channel / partner relationship management
Odoo
Veeva CRM
8.0

Customer Service & Support

Odoo
Veeva CRM
8.0
Case management
Odoo
Veeva CRM
8.0
Call center management
Odoo
Veeva CRM
8.0
Help desk management
Odoo
Veeva CRM
8.0

Marketing Automation

Odoo
Veeva CRM
7.1
Lead management
Odoo
Veeva CRM
7.0
Email marketing
Odoo
Veeva CRM
7.1

CRM Project Management

Odoo
Veeva CRM
7.5
Task management
Odoo
Veeva CRM
8.0
Billing and invoicing management
Odoo
Veeva CRM
7.6
Reporting
Odoo
Veeva CRM
6.9

CRM Reporting & Analytics

Odoo
Veeva CRM
6.4
Forecasting
Odoo
Veeva CRM
6.1
Pipeline visualization
Odoo
Veeva CRM
7.7
Customizable reports
Odoo
Veeva CRM
5.4

Social CRM

Odoo
Veeva CRM
8.5
Social data
Odoo
Veeva CRM
8.0
Social engagement
Odoo
Veeva CRM
9.0

Integrations with 3rd-party Software

Odoo
Veeva CRM
9.0
Marketing automation
Odoo
Veeva CRM
9.0

Platform

Odoo
Veeva CRM
9.2
Mobile access
Odoo
Veeva CRM
9.2

Pros

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Alternatives Considered

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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