Okta vs. Peig Passwordless Access Platform vs. SAP Customer Data Solutions

Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.

Incentivized

It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions

Incentivized

• Centralized control of enterprise passwords
• Extensive customization of acceptable password criteria
• One system for Identity and Access Management to learn
• Scalable throughout the university for all central services
• Uniform login experience for students, faculty, and staff
• Single point of response to address termination of access
• Ability to use FastPass for lower priority systems
• Excellent support of multi-factor requirements

Incentivized

• The CIAM solution offers a single point of collections for registered users, streamlined on all websites configured
• Social access is made easy since it's handled directly by the CIAM and supports more than 50 social networks
• GDPR and similar laws are handled out-of-the-box

Incentivized

• I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
• There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
• Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.

Incentivized

• I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
• integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.

Incentivized

Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights

We use SAP CDC since it was Gigya and not a SAP solution. In these years, we only lost one customer, all others are happy with this solution and how we integrate it.

Incentivized

Some of its features are great and some are slightly complex and not easy without vendor support.

Incentivized

We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.

The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.

Incentivized

I don't have personal experience or the capability to rate specific software's availability. SAP Customer Data Solutions' availability can vary depending on factors like the implementation, infrastructure, and maintenance by the organization using it. To assess its availability, it's best to refer to performance data and user feedback within the specific organization.

From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.

Incentivized

There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.

We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.

Incentivized

We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.

because it was made directly in the company

Incentivized

They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.

There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning

Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.

Incentivized

There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.

Incentivized

Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)

Incentivized

because the platform actually allows you to scale at any time if designed following best practices

Incentivized

• Reduces password fatigue and keeps all my apps together in a central location for easy access throughout the day. Adding new apps is simple.
• I am more productive by using the centralized app's portal rather than logging in to lots of different applications.
• Nothing is automated through OKTA but it does improve our security.

Incentivized

• We've been able to curate highly targeted marketing campaigns that resonate with our audience and have improved customer engagement and conversion rates.
• Using insights from the software, we refined our marketing plans and campaigns for better impact.
• Our marketing strategies were enhanced through our seamless integration with other marketing tools and platforms, promoting efficiency and accuracy in our marketing initiatives.

Incentivized