What users are saying about
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Top Rated
339 Ratings
5 Ratings

ON24

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Top Rated
339 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Pexip

There are many meetings that take place in our business and we also have many remote employees. Videxio allows everyone to participate and be part of a conference, which is much different than just being on the phone. Our weekly performance meeting is a must-attend event and Videxio makes it easier.
Duncan Hernandez | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ON24
8.0
Pexip
Dashboards
ON24
8.0
Pexip
Data exportability
ON24
8.1
Pexip

Performance & Compatibility of Online Events Software

ON24
7.9
Pexip
High quality audio
ON24
7.9
Pexip
Mobile support
ON24
7.6
Pexip

Online Meetings / Events

ON24
7.1
Pexip
Calendar integration
ON24
8.1
Pexip
Record meetings / events
ON24
8.9
Pexip
Slideshows
ON24
8.6
Pexip
Event registration
ON24
8.2
Pexip

Online Events Collaboration

ON24
7.7
Pexip
Audience polling
ON24
7.8
Pexip
Q&A
ON24
8.2
Pexip

Online Events Security

ON24
7.8
Pexip
Participant roles & permissions
ON24
7.4
Pexip
Confidential attendee list
ON24
8.0
Pexip

Online Events Marketing

ON24
8.0
Pexip
Branding options
ON24
8.5
Pexip
Integration to Marketing Automation
ON24
7.5
Pexip

Pros

ON24

  • The Simulive webinar format is a game changer for our company. The majority of our KOLs have very hectic work schedules with seeing patients and Simu-live allows us to pre-record webinars at any time convenient for our speakers and then broadcast the recording at a later date as if it were a live presentation.
  • The engagement hub allows our previously recorded webinars to retain their initial value and makes it easy for both future and returning webinar subscribers to watch all of our content in one central location.
  • All of our webinar registrants are synced in our Salesforce CRM in unique campaigns for easy tracking and ROI reporting.
Robert Cipolletti | TrustRadius Reviewer

Pexip

  • Easy to use: It integrates with whatever calendar system you already have.
  • Great end-user experience: End users, both in-house and our clients all can access a dedicated Videxio room in one click. No need to download any app, and when videocalls are all back-to-back, overruns of 1 to another because an app download is required is no longer an acceptable option (a problem most other such tech still have).
  • Customer Support: As easy as Videxio is to get started with and use, since we got it on a Friday, we tested it out over the w/e and their customer support was just as great as it has been during normal business hours.
  • Security: Since it's a dedicated room, we don't have to worry about clients mistakenly coming in to a private conversation with another client. A dedicated room also leaves cybersecurity to thier in-house experts.
Jackie Bassett | TrustRadius Reviewer

Cons

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Pexip

  • Some of the configuration options are too complicated and present too many options to the user.
  • Finding other cons is difficult; the software is seamless.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ON24

ON24 8.5
Based on 23 answers
We have been with 0n24 for almost 5 years, every time we had an issues they have helped us find a solution. I still have not seen another option on the market that can deliver the type of experience I can craft with On24. We have no reason to switch
Tyler Hershberger | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Usability

ON24

ON24 7.9
Based on 15 answers
For the most part, I feel On24 usability is extremely easy. Having the 3-hour training with an expert is very helpful, but I feel confident I could navigate the console and figure out how things work - although it might take me longer than 3 hours to do. I should probably add: The training is broken up into 3 separate training's so you aren't sitting on a phone call with an On24 person for 3 hours straight. If you are unsure how your webinar will go, On24 offers Moderator assistance and will have an On24 technician on the live webinar with you. We used this a few times and it has definitely calmed our nerves. I did not give a "10" because as previously mentioned, there are still a few kinks to work out with the product.
Erika Tomatore | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Reliability and Availability

ON24

ON24 8.5
Based on 223 answers
We have had a few hundred company changes it feels like, just in the last month, let alone year. With these changes came some unforeseen turnover, leaving us without a employee who knew how to operate ON24. Can't even think how many times myself or another associate would call in, and no matter how small or big the question, we always were helped in a fast and easy way.
Bryson Craven | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Support Rating

ON24

ON24 8.8
Based on 28 answers
I've contacted On24 about 10 times over the 4 years we've been working with them with mostly minor issues and I've called their emergency support number 1 time when a speakers audio was acting up.Every time I get a response the same day (or immediately with the call) and my problems are taken care of right away.The support requests appear to go to someone who has the power to help me every time and they know what they are doing and what they are talking about. They definitely care about my success and want to ensure everything goes well.
Miles Szkoda | TrustRadius Reviewer

Pexip

Pexip 10.0
Based on 1 answer
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Anonymous | TrustRadius Reviewer

Online Training

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Implementation Rating

ON24

ON24 5.9
Based on 12 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Alternatives Considered

ON24

FeaturesOn24ReadyTalkGoToWebcastWebcast SolutionZoom
ConnectivityGoodGoodGoodSome audio problems for panelists when dialing in to pre-call
TechnologyCan join via webDownload-based Can join via webDownload-based
Waiting Room (what attendees see before the webinar begins)YNTechnically early arrivals are able to see the pre-calYBranded & can add resourcesN
Ability to upload PPTXYY(upload a PPTX not screenshare)Y(upload a PPTX not screenshare)N (must screenshare & also not compatible with Google Slides)
Marketo IntegrationYNative Marketo IntegrationYNative Marketo Integration. Marketo uses ReadyTalk for their webinars.YOK integration via Marketo WebhookYOK integration via Marketo Webhook
Branded user interface YNCan add our logoN
Ability for speakers to see slide notesYNNN
Practice webinar right before event easabilityYNYY
Rich data and analyticsStrong YesAbility to score leads based on webinar engagementNMehAbility to see more than just registrant data but not adjust MQL scoringN
On-Demand recordingYCan cut and edit webinars into snackable videosegments for ongoing promotionYAbility to also cut video in consoleYAbility to also cut video in consoleY
On-Demand video hosting & reportingY (On24 immediately shifts the live webinar page to the On-Demand version and then provides reporting)YY(GoToWebcast immediately shifts the live webinar page to the On-Demand version and then provides reporting)N
Polls & Poll reportingYYYN
Seamless transition of controls to panelistsYYYN
Chat among speakersYYYY (but difficult)
Q&A assignment to speakersYNNN
Dial inAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer Audio Only but would need an account with OneVoice for dial-inPanelists: Free Bridge conferencingAttendees/Panelists: Phone or Computer Audio
Attendee & Panelist MaxAttendees: 1,000Panelists: 10Attendees: 3,000Panelists: UnlimitedAttendees: 1,000Panelists: Tier 1: 20Tier 2: 20Attendees: 1,000Panelists: 10
Jennifer Koniuk | TrustRadius Reviewer

Pexip

Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
Chris McCarthy | TrustRadius Reviewer

Return on Investment

ON24

  • We have continued to build relationships with our current clients and gain trust by providing them with free educational presentations on topics relevant to their business.
  • We have been able to generate more information to our members by presenting on some of the other services that we have, and through that, being able to expand our client base through osmosis.
  • We have been able to record more internal employee training and also been able to broadcast that material to our remote employees.
Kevin Schillinger | TrustRadius Reviewer

Pexip

  • The product has made video conferencing much easier for our company. I don't think it's the cheapest, but it is definitely worth it.
  • I can't really think of a negative impact this has had on us so far.
Duncan Hernandez | TrustRadius Reviewer

Screenshots

Pricing Details

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pexip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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