OneAll vs. SAP Customer Data Solutions

I recently attempted to integrate OneAll's services into our platform, aiming to streamline user authentication through their Social Login and Single Sign-On solutions. However, I encountered a persistent issue with the alias configuration that severely hindered the integration process.Despite following the provided documentation and seeking assistance through their support channels, the alias problem remained unresolved. The support forums, primarily community-driven and moderated by the OneAll team during office hours, did not offer the necessary guidance to address this specific issue. Even after upgrading to a paid plan to access high-priority support, the responses were delayed and lacked the depth required to resolve the problem.This ongoing issue not only wasted valuable time but also led to financial losses due to the delayed deployment of our services. The opportunity cost was significant, as we missed critical timelines and potential user engagement. In retrospect, opting for more reliable alternatives like miniOrange or Firebase, known for their robust support and dependable functionality, would have been a more prudent decision.In conclusion, my experience with OneAll was marred by unresolved technical issues and inadequate support, resulting in wasted resources and missed opportunities

It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions

Incentivized

• It is perfect for our business clients website
• Great for cutting down the list of logins everywhere
• EASY ON BOARDING. Quick integration.

Incentivized

• SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
• The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
• SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.

Incentivized

• Tech support
• Fixing bugs
• Customer service

• I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
• integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.

Incentivized

On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales

Incentivized

Considering the persistent technical issues and inadequate support I encountered with OneAll, I would rate its overall usability at 1 out of 10. The platform's frequent crashes and unresponsive customer service significantly hindered its effectiveness and integration into our operations. Definitley do not use this service at all. It is not recommended

We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.

Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.

Incentivized

There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.

We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.

because it was made directly in the company

Incentivized

They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.

There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning

I find it hard to work on a story sometimes on the other hand one-all makes it easier. OneAll is the software that I can say that I do not need any other option for work

Incentivized

There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.

Incentivized

because the platform actually allows you to scale at any time if designed following best practices

Incentivized

• I can say that it always has been a great experience with one all while working it allows me to sign in social multiple websites at a time I do not have to remember the login details all the time
• One of the best qualities I find in this is that it is so easy to go through all the tools and anyone can easily use this it does not require a very high level of computation knowledge I myself not a very high level in this but in my business, it has modified my work again and again.
• value for money, Acutally its worth it

Incentivized

• Having a single, stremlined point of entry for the customers improves the overall customer experience
• By the same reason, maintenance costs are reduced because interventions focus on a single object
• It's versatile in its integration so there is no need to change the surrounding software ecosystem

Incentivized