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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneDrive

    Score7.6 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    Viralheat (Discontinued)

    Score5.1 out of 10
    N/AViralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.N/A
    Pricing
    OneDriveViralheat (Discontinued)
    Editions & Modules
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    No answers on this topic
    Offerings
    Pricing Offerings
    OneDriveViralheat (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.—
    More Pricing Information
    Community Pulse
    OneDriveViralheat (Discontinued)
    Considered Both Products
    Microsoft
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    36 Answers
    No answers on this topic
    Features
    OneDriveViralheat (Discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of OneDrive and Viralheat (Discontinued)
    Feature
    OneDrive
    7.2
    119 Ratings
    15% below category average
    Viralheat (Discontinued)
    -
    Ratings
    Versioning7.795 Ratings00 Ratings
    Video files6.5106 Ratings00 Ratings
    Audio files6.5100 Ratings00 Ratings
    Document collaboration8.5113 Ratings00 Ratings
    Access control6.7114 Ratings00 Ratings
    File search7.0119 Ratings00 Ratings
    Device sync7.7117 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of OneDrive and Viralheat (Discontinued)
    Feature
    OneDrive
    7.3
    113 Ratings
    17% below category average
    Viralheat (Discontinued)
    -
    Ratings
    User and role management7.1101 Ratings00 Ratings
    File organization7.8113 Ratings00 Ratings
    Device management7.196 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of OneDrive and Viralheat (Discontinued)
    Feature
    OneDrive
    8.2
    116 Ratings
    6% below category average
    Viralheat (Discontinued)
    -
    Ratings
    Performance8.8115 Ratings00 Ratings
    Reliability8.4116 Ratings00 Ratings
    Storage Reports7.589 Ratings00 Ratings
    Best Alternatives
    OneDriveViralheat (Discontinued)
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneDriveViralheat (Discontinued)
    Likelihood to Recommend
    6.2
    (119 ratings)
    8.3
    (14 ratings)
    Likelihood to Renew
    6.0
    (6 ratings)
    8.3
    (13 ratings)
    Usability
    6.6
    (18 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (36 ratings)
    8.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    OneDriveViralheat (Discontinued)
    Likelihood to Recommend
    Microsoft
    I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
    Read full review
    Discontinued Products
    If social is a big part of your business in more departments than just marketing and communications (marcom), make sure to let the team know and ask how Viralheat can accommodate multiple users and departments. Viralheat was great during the evaluation process because they were willing to show us exactly what they could do for our company - they even customized accounts for us to show us the true value of signing on.
    Read full review
    Pros
    Microsoft
    • Allows for easy organization of documents
    • Secures files separate from general documentation
    • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
    • Provides online access across the globe to resources for teams development and project needs
    Read full review
    Discontinued Products
    • Viralheat’s reporting feature delivers analytics in presentation-grade spreadsheets. I include these images in reports or presentations to different teams.
    • Monitoring is definitely a strong point. I am not limited by a conversation or mention limitation, which is especially important when tracking high-volume products or brands. We are able to quickly identify trends and act accordingly.
    • The user experience is a pleasant one. Viralheat offers many comprehensive features but the layout of the product is simple and intuitive. I’m able to access any feature without having to click around into multiple places.
    Read full review
    Cons
    Microsoft
    • Some functions and apps are not available to all countries/regions
    • The one drive app takes too much space in mobile devices
    • The apps for mobile devices lack some tools, like the option to search templates
    • It could allow to manually plan when to sync, specially photos, which take long times to sync
    Incentivized
    Read full review
    Discontinued Products
    • Not being able to reference in the native platform (e.g. LinkedIn, Facebook) the name of companies or users referenced in a post.
    • Not being able to embed images natively. (e.g. Image attached to a post on Viralheat shows up as a url link on the native platform).
    • Would love to see a calendar view of the scheduled posts as well as the current list view.
    Read full review
    Likelihood to Renew
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Discontinued Products
    Viralheat provided our team with the kind of monitoring tool we were looking for. As an added bonus, they had a member of their team brainstorm the best ways for us to set up our account to ensure we weren’t missing anything. Great customer service.
    Read full review
    Usability
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Discontinued Products
    I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.
    Read full review
    Performance
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Discontinued Products
    The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Discontinued Products
    We were up and running within an hour.
    Read full review
    Alternatives Considered
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Discontinued Products
    We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.
    Read full review
    Return on Investment
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    Discontinued Products
    • Viralheat has helped me understand how real-life users react to things I build and/or test.
    • I’ve gotten a better understanding of my space and the relevant news surrounding it. This helps me build a better product.
    • It saves me a lot of time. I’m able to quickly monitor what’s important to me.
    Read full review
    ScreenShots