OpenAir PSA vs. Procore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenAir PSA
Score 6.3 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Procore
Score 8.6 out of 10
N/A
Procore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.
$4,500
annually
Pricing
OpenAir PSAProcore
Editions & Modules
No answers on this topic
Project Management
4,500
annually
Project Management + Financial Management
6,588
annually
Custom Bundle
Custom Quote
Offerings
Pricing Offerings
OpenAir PSAProcore
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is for organizations running $3M or less in construction volume each year.
More Pricing Information
Community Pulse
OpenAir PSAProcore
Considered Both Products
OpenAir PSA
Chose OpenAir PSA
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks …
Procore

No answer on this topic

Top Pros
Top Cons
Features
OpenAir PSAProcore
Project Management
Comparison of Project Management features of Product A and Product B
OpenAir PSA
7.3
15 Ratings
3% below category average
Procore
-
Ratings
Task Management8.015 Ratings00 Ratings
Resource Management7.515 Ratings00 Ratings
Gantt Charts8.09 Ratings00 Ratings
Scheduling6.012 Ratings00 Ratings
Workflow Automation6.09 Ratings00 Ratings
Team Collaboration8.012 Ratings00 Ratings
Support for Agile Methodology6.07 Ratings00 Ratings
Support for Waterfall Methodology7.08 Ratings00 Ratings
Document Management8.56 Ratings00 Ratings
Email integration7.09 Ratings00 Ratings
Mobile Access7.512 Ratings00 Ratings
Timesheet Tracking7.014 Ratings00 Ratings
Change request and Case Management8.010 Ratings00 Ratings
Budget and Expense Management7.514 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
OpenAir PSA
8.6
10 Ratings
15% above category average
Procore
-
Ratings
Quotes/estimates8.05 Ratings00 Ratings
Invoicing9.07 Ratings00 Ratings
Project & financial reporting8.59 Ratings00 Ratings
Integration with accounting software9.07 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
OpenAir PSA
-
Ratings
Procore
8.3
42 Ratings
7% above category average
Compliance data (COBRA, OSHA, etc.)00 Ratings8.342 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OpenAir PSA
-
Ratings
Procore
6.7
43 Ratings
12% below category average
Support for external payroll vendors00 Ratings6.743 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenAir PSA
-
Ratings
Procore
7.5
161 Ratings
8% below category average
Dashboards00 Ratings7.3151 Ratings
Standard reports00 Ratings7.5156 Ratings
Custom reports00 Ratings7.9152 Ratings
Data exportability00 Ratings7.5146 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
OpenAir PSA
-
Ratings
Procore
8.8
716 Ratings
17% above category average
Plan distribution & viewing00 Ratings9.1687 Ratings
Plan markups & sharing00 Ratings8.8662 Ratings
Issue tracking & punchlists00 Ratings8.8642 Ratings
Photo documentation00 Ratings9.3690 Ratings
Jobsite reports00 Ratings9.2653 Ratings
Document sharing00 Ratings8.5706 Ratings
RFI tools00 Ratings9.1671 Ratings
Collaboration & approvals00 Ratings8.5650 Ratings
As-built drawings00 Ratings8.3119 Ratings
Mobile app00 Ratings8.5666 Ratings
Submittal design and management00 Ratings8.8173 Ratings
Meeting Minutes00 Ratings8.8164 Ratings
Specifications00 Ratings8.6171 Ratings
Change orders00 Ratings8.5140 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
OpenAir PSA
-
Ratings
Procore
8.2
89 Ratings
0% above category average
Takeoff tools00 Ratings10.04 Ratings
Job costing00 Ratings6.578 Ratings
Cost databases00 Ratings8.14 Ratings
Cost calculator00 Ratings9.04 Ratings
Bid creation00 Ratings7.183 Ratings
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OpenAir PSAProcore
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User Ratings
OpenAir PSAProcore
Likelihood to Recommend
8.5
(20 ratings)
8.7
(822 ratings)
Likelihood to Renew
8.2
(7 ratings)
9.0
(66 ratings)
Usability
9.4
(4 ratings)
9.1
(54 ratings)
Availability
10.0
(3 ratings)
9.9
(15 ratings)
Performance
9.0
(3 ratings)
9.5
(15 ratings)
Support Rating
5.5
(6 ratings)
7.5
(65 ratings)
In-Person Training
10.0
(2 ratings)
8.0
(5 ratings)
Online Training
-
(0 ratings)
9.3
(13 ratings)
Implementation Rating
10.0
(2 ratings)
9.8
(113 ratings)
Configurability
8.0
(2 ratings)
9.2
(15 ratings)
Ease of integration
10.0
(2 ratings)
9.1
(310 ratings)
Product Scalability
10.0
(2 ratings)
9.7
(15 ratings)
Vendor post-sale
10.0
(2 ratings)
9.9
(13 ratings)
Vendor pre-sale
10.0
(2 ratings)
9.7
(14 ratings)
User Testimonials
OpenAir PSAProcore
Likelihood to Recommend
NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Read full review
Procore Technologies
Procore is well suited when there is an office staff to manage the application, if a company existed without an office staff then the field crews would have to maintain Procore. This could cause more problems than is solves. Otherwise having the ability to pick & choose different modules to suit our use cases is ideal
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Pros
NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Read full review
Procore Technologies
  • Submittals, Easily able to track and keep a running record of documentation.
  • RFI's ability to track costs and impacts to the project in one useful tool.
  • Keeping all items for a job in one location. I love that Procore is my one-stop shopping for all items related to my project.
Read full review
Cons
NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
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Procore Technologies
  • Downloading drawing sets sometimes involves an extra step that holds up the process
  • The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
  • Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups
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Likelihood to Renew
NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Read full review
Procore Technologies
We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
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Usability
NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
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Procore Technologies
90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
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Reliability and Availability
NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Read full review
Procore Technologies
If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
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Performance
NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
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Procore Technologies
For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.
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Support Rating
NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
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Procore Technologies
General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention
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In-Person Training
NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
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Procore Technologies
Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
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Online Training
NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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Procore Technologies
Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
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Implementation Rating
NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
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Procore Technologies
Iron out your cost code list in your accounting software before you link with Procore. Once the link is established that list is more or less permanent. Review the permission matrix carefully. It controls so much. You want to ensure the information provided to your users adequate but you also want to protect your sensitive data. Procore Financials are organized in a total contract value style. Any markup or Profit will need to be sent somewhere on your budget. This may be significantly different than the Cost budgeting that many contractors do
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Alternatives Considered
NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
Read full review
Procore Technologies
Procore has a clearer user interface and a wider variety of tools than any program I've used. Procore also lives up to their name in terms of helpful and fast customer service. There is always a Procore rep. that is available to contact, making any problems just a mini hurdle.
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Scalability
NetSuite
Once the system is setup, it's easy to manage and maintain.
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Procore Technologies
once in awhile Procore is down for a period of time, its frustrating when it happens but doesn't tend to last long.
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Return on Investment
NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
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Procore Technologies
  • The Procore service impacts on construction projects are effective and reliable on production acceleration.
  • The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
  • New project planning and project financial data management on Procore functions are excellent.
Read full review
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