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Top Rated
956 Ratings
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Score 6.6 out of 100

Procore

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Score 8.5 out of 100

Likelihood to Recommend

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Anonymous | TrustRadius Reviewer

Procore

Procore is attempting to be an attractive solution to GCs, Owners, and Specialty Contractors. It has tools that address many of the specific needs for each type of company. The financials are designed to incorporate a total contract value budget and those that cost budget may need to adjust their budgeting to utilize Procore's financial tools. This is most visible during the change order process. Field productivity and time tracking works pretty well for those that self-perform and need a time-tracking solution. This tool is not nearly as robust as some of the stand alone solutions, but again, it is part of Procore's single solution. The time reporting feature can be coerced into producing a printable weekly "timecard", but there is no way to get the individuals signature to accompany that timecard without dramatically increasing the physical print out size of the timecard. Individuals can electronically sign their timecards on their own smartphones. The submittal tool workflow is by far my favorite. The tool tracks a step by step flow of accountability that is very clear and easy to customize. RFIs are easy to use and an email reply will be automatically uploaded as an RFI response. The drawings tool needs work.
Richard Bernot | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenAir PSA
5.2
Procore
Task Management
OpenAir PSA
5.0
Procore
Resource Management
OpenAir PSA
7.9
Procore
Gantt Charts
OpenAir PSA
4.7
Procore
Scheduling
OpenAir PSA
8.9
Procore
Workflow Automation
OpenAir PSA
3.7
Procore
Team Collaboration
OpenAir PSA
4.5
Procore
Support for Agile Methodology
OpenAir PSA
4.1
Procore
Support for Waterfall Methodology
OpenAir PSA
5.7
Procore
Document Management
OpenAir PSA
4.0
Procore
Email integration
OpenAir PSA
3.7
Procore
Mobile Access
OpenAir PSA
6.2
Procore
Timesheet Tracking
OpenAir PSA
7.4
Procore
Change request and Case Management
OpenAir PSA
3.5
Procore
Budget and Expense Management
OpenAir PSA
3.7
Procore

Professional Services Automation

OpenAir PSA
6.1
Procore
Quotes/estimates
OpenAir PSA
5.4
Procore
Invoicing
OpenAir PSA
7.4
Procore
Project & financial reporting
OpenAir PSA
5.0
Procore
Integration with accounting software
OpenAir PSA
6.6
Procore

Payroll Management

OpenAir PSA
Procore
3.6
Support for external payroll vendors
OpenAir PSA
Procore
3.6

Reporting & Analytics

OpenAir PSA
Procore
5.3
Dashboards
OpenAir PSA
Procore
6.2
Standard reports
OpenAir PSA
Procore
4.9
Custom reports
OpenAir PSA
Procore
3.7
Data exportability
OpenAir PSA
Procore
6.5

Construction Project & Field Management

OpenAir PSA
Procore
7.4
Plan distribution & viewing
OpenAir PSA
Procore
8.8
Plan markups & sharing
OpenAir PSA
Procore
8.2
Issue tracking & punchlists
OpenAir PSA
Procore
8.1
Photo documentation
OpenAir PSA
Procore
8.9
Jobsite reports
OpenAir PSA
Procore
8.3
Document sharing
OpenAir PSA
Procore
8.4
RFI tools
OpenAir PSA
Procore
8.3
Collaboration & approvals
OpenAir PSA
Procore
7.9
As-built drawings
OpenAir PSA
Procore
6.3
Mobile app
OpenAir PSA
Procore
8.3
Submittal design and management
OpenAir PSA
Procore
5.4
Meeting Minutes
OpenAir PSA
Procore
7.3
Specifications
OpenAir PSA
Procore
4.9
Change orders
OpenAir PSA
Procore
4.9

Estimating

OpenAir PSA
Procore
4.5
Bid creation
OpenAir PSA
Procore
4.5

Pros

OpenAir PSA

  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Anonymous | TrustRadius Reviewer

Procore

  • Helps to create submittal logs from specs with less input from PMs.
  • Helps to label and organize uploaded plans and specs without a lot of input from PMs.
  • Tracks changes in commitments (subs and purchase orders).
  • Works with clients to customize.
  • Training.
  • Responsiveness to improvement suggestions from clients.
  • Involves end users in planning for future product rollouts and tool improvements.
  • The mobile app is easy to use.
Che Odom | TrustRadius Reviewer

Cons

OpenAir PSA

  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Anonymous | TrustRadius Reviewer

Procore

  • Some of our smaller subcontractors find the invoicing a bit cumbersome on their end (particularly those that are less computer-literate).
  • Terms and/or places where you perform different tasks sometimes change (and throw us off for a minute).
  • As with any software, there's a reliance on the data being input correctly initially, in order to be able to pull back out what you need.
Katy Calamusa | TrustRadius Reviewer

Likelihood to Renew

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Anonymous | TrustRadius Reviewer

Procore

Procore 9.3
Based on 35 answers
Procore has become integral to our business. There are no comprehensive solutions that could step in and fill the role. We have invested a significant amount of time fleshing out our Procore database. If we did not renew, that time investment would be lost. We have not identified a viable solution to the challenges Procore solves. Procore is dedicated to continually supporting Procore. We have invested in Procore as it is today and also what it is likely to become in the future.
Richard Bernot | TrustRadius Reviewer

Usability

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Anonymous | TrustRadius Reviewer

Procore

Procore 8.5
Based on 35 answers
Procore offers ease of use, great training, winning customer support and constant improvements and upgrades to make the system better.
Danielle Manchion | TrustRadius Reviewer

Reliability and Availability

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Anonymous | TrustRadius Reviewer

Procore

Procore 9.4
Based on 8 answers
Procore has great uptime.
Josh Gianni | TrustRadius Reviewer

Performance

OpenAir PSA

OpenAir PSA 9.0
Based on 3 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Anonymous | TrustRadius Reviewer

Procore

Procore 8.7
Based on 8 answers
Typically Procore is very fast to use. Occasionally there are hiccups.
Josh Gianni | TrustRadius Reviewer

Support Rating

OpenAir PSA

OpenAir PSA 5.3
Based on 6 answers
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Bryan Parry | TrustRadius Reviewer

Procore

Procore 8.4
Based on 41 answers
Any time I have had to use support, it has been a great experience. The chat feature is super convenient. If chat support can't help for whatever reason, they transfer it a support tech and you get an email with the issue and who is working on it. I have always found that they keep in contact regarding any issue and follow up once it is resolved.
Shilo Kriegel | TrustRadius Reviewer

In-Person Training

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Anonymous | TrustRadius Reviewer

Procore

Procore 9.1
Based on 2 answers
Excellent Training, went over the sections we needed most.
Josh Gianni | TrustRadius Reviewer

Online Training

OpenAir PSA

No score
No answers yet
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Anonymous | TrustRadius Reviewer

Procore

Procore 8.3
Based on 8 answers
Good videos for a quick start into Procore.
Josh Gianni | TrustRadius Reviewer

Implementation Rating

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Anonymous | TrustRadius Reviewer

Procore

Procore 7.9
Based on 103 answers
The hardest part about the implementation of Procore was getting all of our subcontractors uploaded into Procore and getting the correct contacts in for bidding. All of this information was with different people throughout our company, so getting it all into Procore and making sure it was correct was quite a challenge and caused the most growing pains for us. It was one of the reasons we had to wait to implement bidding because we couldn’t take the risk of sending out RFPs to people that weren’t correct or weren’t going to use Procore.
Sarah Hall | TrustRadius Reviewer

Alternatives Considered

OpenAir PSA

Previously we used a custom application running on top of Oracle ERP. One of the reasons we chose OpenAIR was because it was covering our requirements for time tracking and project/resource management, much better than the custom app. In addition we got other features like: project teams, task assignments etc. Another reason we chose it was its integration with NetSuite which we have chosen to be our new ERP, integration that is still very basic.
Cristian Bodnarasec | TrustRadius Reviewer

Procore

Prolog was not as advanced as Procore when we did our Demo of both products in 2015. The web interface was not as user friendly for Prolog as it was for Procore. It seemed like Prolog was playing catch up to Procore. Procore has continued to change in the 3 plus years we have been using them. They are constantly adding new features and improving existing features.
David Wilson | TrustRadius Reviewer

Scalability

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
Anonymous | TrustRadius Reviewer

Procore

Procore 9.5
Based on 8 answers
Very easy to scale up or down
Josh Gianni | TrustRadius Reviewer

Return on Investment

OpenAir PSA

  • OpenAir allows our organization to fully understand our resourcing needs, which helps provide background info when scoping new SOWs. This means our SOWs and timelines are more accurate and budgeted correctly.
  • OpenAir saves time for our organization, which ultimately helps us become more efficient in our work.
Anonymous | TrustRadius Reviewer

Procore

  • change Orders. The Change Event tool captures all possible changes on the project. We use this to organize, communicate and decide. We have been able to capture a lot of dollars by using this process.
  • Efficiency. We have been able to have fewer office staff to manage the amount of project/$ we run through Procore. We use custom forms too to produce all the various documents our customers require for payment and it has cut our billing time down greatly.
David Turner | TrustRadius Reviewer

Pricing Details

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Procore

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenAir PSA
6.7
Procore
8.5

Likelihood to Renew

OpenAir PSA
8.2
Procore
9.3

Usability

OpenAir PSA
9.4
Procore
8.5

Reliability and Availability

OpenAir PSA
10.0
Procore
9.4

Performance

OpenAir PSA
9.0
Procore
8.7

Support Rating

OpenAir PSA
5.3
Procore
8.4

In-Person Training

OpenAir PSA
10.0
Procore
9.1

Online Training

OpenAir PSA
Procore
8.3

Implementation Rating

OpenAir PSA
10.0
Procore
7.9

Scalability

OpenAir PSA
10.0
Procore
9.5

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