TrustRadius: an HG Insights company

OpenText Core Endpoint Protection vs. Symantec Endpoint Security

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Protection

    Score8.1 out of 10
    N/AWebroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics.

    $150

    per year per 5 seats

    Symantec Endpoint Security

    Score8.7 out of 10
    N/ASymantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

    $29.99

    per year 100-249 devices

    Pricing
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Editions & Modules
    Business Endpoint Protection
    $150.00
    per year per 5 seats
    Business Endpoint Protection
    $690.00
    per year per 25 seats
    Business Endpoint Protection
    Contact sales team
    per 50+ seats
    Endpoint Security, Initial Hybrid Subscription License With Support
    $29.99
    1 year 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $34.99
    1 year 1-99 devices
    Endpoint Security, Initial Hybrid Subscription License With Support
    $90.99
    3 years 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $99.99
    3 years 1-99 devices
    Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
    $200
    3 years 1-99 devices
    Offerings
    Pricing Offerings
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Considered Both Products
    OpenText
    Chose OpenText Core Endpoint Protection
    Less system intensive than Symantec, with a much better management setup on the backend. More robust than Microsoft Defender, though a little heavier on the resources required, but the feature comparison is night and day between the two. Defender does nicely integrate with the …
    Incentivized
    Chose OpenText Core Endpoint Protection
    Webroot is very lightweight to install and does not slow up your computer.
    Incentivized
    Chose OpenText Core Endpoint Protection
    Webroot Endpoint Protection beats the competition in various aspects. Webroot provides an easy web portal management of protected devices. Installation occurs very easily on all devices. Furthermore, the price to protect a workstation vs a server is one and the same.
    Incentivized
    Broadcom
    Chose Symantec Endpoint Security
    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for …
    Incentivized
    Chose Symantec Endpoint Security
    Symantec Endpoint Protection stacks up well against its competitors. It's priced very competitively. It's easy to install. Most important of all it catches viruses and prevents them from attacking one's computer.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    23 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    96%
    Implementation went as expected
    23 Answers
    Features
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of OpenText Core Endpoint Protection and Symantec Endpoint Security
    Feature
    OpenText Core Endpoint Protection
    7.8
    24 Ratings
    9% below category average
    Symantec Endpoint Security
    9.2
    37 Ratings
    8% above category average
    Anti-Exploit Technology7.222 Ratings9.031 Ratings
    Endpoint Detection and Response (EDR)8.019 Ratings9.933 Ratings
    Centralized Management8.224 Ratings9.035 Ratings
    Hybrid Deployment Support6.513 Ratings9.026 Ratings
    Infection Remediation8.022 Ratings9.035 Ratings
    Vulnerability Management8.220 Ratings9.831 Ratings
    Malware Detection8.223 Ratings9.035 Ratings
    Best Alternatives
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Likelihood to Recommend
    7.8
    (29 ratings)
    9.0
    (64 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    8.2
    (8 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.5
    (8 ratings)
    1.0
    (11 ratings)
    Implementation Rating
    7.8
    (7 ratings)
    6.4
    (1 ratings)
    User Testimonials
    OpenText Core Endpoint ProtectionSymantec Endpoint Security
    Likelihood to Recommend
    OpenText
    The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
    Incentivized
    Read full review
    Broadcom
    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very light weight and does not tax the computers resources
    • Has a quick scan and does not take forevere when scanning
    • It's central management on the web makes it easy to use and gives tons of control for Admins
    Incentivized
    Read full review
    Broadcom
    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Incentivized
    Read full review
    Cons
    OpenText
    • There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
    • Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
    • Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.
    Incentivized
    Read full review
    Broadcom
    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It has proven successful so far in our environment for controlling malware/virus outbreaks.
    Incentivized
    Read full review
    Broadcom
    Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
    Incentivized
    Read full review
    Usability
    OpenText
    Webroot Endpoint Protection has been great for us, as its simple, cloud-based management console allows us to quickly deploy easily monitor all of our endpoints. However, it could improve by offering more customizable reporting options for deeper insights into security events and the interface could also use some updating, as it feels a bit dated.
    Incentivized
    Read full review
    Broadcom
    The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Broadcom
    We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
    Incentivized
    Read full review
    Support Rating
    OpenText
    Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
    Incentivized
    Read full review
    Broadcom
    Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
    Incentivized
    Read full review
    Broadcom
    Use a third party deployment tool and not the deployment option within the SEP Manager itself.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Webroot is good in a way that it is an all encompassing solution one stop shop for protecting endpoints but it needs to be managed and licensed. Some users do not need constant protection or need to have it on their machines in where the combination of Field Effect and Malwarebytes is more effective.
    Incentivized
    Read full review
    Broadcom
    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • The DNS filtering allows for a very granular configuration of endpoints
    • The cost to benefit ratio is good. It is not a real EDR player yet, but the development looks promising
    • Its best feature is integration with our MSP software, providing actionable tickets.
    Incentivized
    Read full review
    Broadcom
    • The ROI from deploying this has led to fewer security issues which reduces costs.
    • Keeping track of security issues and how the were remedied is easier.
    • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
    Incentivized
    Read full review
    ScreenShots