What users are saying about
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Top Rated
365 Ratings
11 Ratings
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Score 9 out of 100

Wrike

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Top Rated
365 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Wrike

Wrike is a great fit for teams who need significant reporting capabilities, strong collaboration tools, and the ability to create dynamic project templates. It might be overkill for small teams who don't need as much cross-team visibility, who prefer in-person or chat-based project collaboration, or whose work doesn't require repeatability of project templates.
Rand Habegger | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
Wrike
8.0
Task Management
OpenText Hightail
8.2
Wrike
8.9
Scheduling
OpenText Hightail
7.6
Wrike
8.7
Workflow Automation
OpenText Hightail
8.0
Wrike
8.2
Mobile Access
OpenText Hightail
7.9
Wrike
7.7
Search
OpenText Hightail
9.2
Wrike
Visual planning tools
OpenText Hightail
8.9
Wrike
Resource Management
OpenText Hightail
Wrike
7.9
Gantt Charts
OpenText Hightail
Wrike
7.8
Team Collaboration
OpenText Hightail
Wrike
9.1
Support for Agile Methodology
OpenText Hightail
Wrike
7.8
Support for Waterfall Methodology
OpenText Hightail
Wrike
8.0
Document Management
OpenText Hightail
Wrike
7.4
Email integration
OpenText Hightail
Wrike
7.7
Timesheet Tracking
OpenText Hightail
Wrike
7.9
Change request and Case Management
OpenText Hightail
Wrike
7.8
Budget and Expense Management
OpenText Hightail
Wrike
7.2

Communication

OpenText Hightail
7.8
Wrike
Notifications
OpenText Hightail
8.0
Wrike
Discussions
OpenText Hightail
8.4
Wrike
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
Wrike
Integrates with Outlook
OpenText Hightail
7.6
Wrike

File Sharing & Management

OpenText Hightail
8.6
Wrike
Versioning
OpenText Hightail
7.9
Wrike
Video files
OpenText Hightail
9.3
Wrike
Audio files
OpenText Hightail
9.3
Wrike
Document collaboration
OpenText Hightail
9.7
Wrike
Access control
OpenText Hightail
8.3
Wrike
Advanced security features
OpenText Hightail
9.1
Wrike
Integrates with Google Drive
OpenText Hightail
6.8
Wrike
Device sync
OpenText Hightail
8.0
Wrike

Professional Services Automation

OpenText Hightail
Wrike
7.8
Quotes/estimates
OpenText Hightail
Wrike
8.2
Invoicing
OpenText Hightail
Wrike
7.3
Project & financial reporting
OpenText Hightail
Wrike
8.2
Integration with accounting software
OpenText Hightail
Wrike
7.6

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Wrike

  • Their interface is intuitive and easy to use. It's clean, and I really like both their mobile app (iPhone) and their desktop app (Mac).
  • Customizing workflows and approval processes is relatively easy, and adding to multiple projects with multiple assignees and watchers is excellent.
  • The organization is excellent and intuitive. Search functionality is pretty great. Both make it super easy to find what you're looking for... new, old, completed, etc.
  • Really like the different views - Konbon, list view, etc. If you're used to Trello, Basecamp, Asana, etc... there's a view that's pretty comfortable to you.
Ian Nate | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Wrike

  • Minor - assigning a default user. Each time I add a task now I have to assign a user. With me as the primary user, I would love to be able to set myself as a default. I've read some discussion on this and it can be done if you add the task under "My Work." When I'm adding multiple tasks, that extra step seems counterproductive.
Valerie A. Williams | TrustRadius Reviewer

Likelihood to Renew

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 10.0
Based on 33 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 9 answers
Wrike provides a great deal of flexibility that allows you to structure it to best serve your needs. The interface is well designed so that features are convenient to use. Some features are limited to the Enterprise license which is more expensive which stops me from providing a 10 rating.
John Hansknecht | TrustRadius Reviewer

Reliability and Availability

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 8 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.1
Based on 47 answers
Our broader team loves the platform, and our account manager has been very responsive in assisting us with questions on how to best leverage the solution. We are currently in the process of bringing on point-collaborators from other departments to test out potential for a multi-department rollout. While our technical teams leverage Jira there is an opening for the non-technical teams to leverage Wrike for stronger and faster project collaboration
Kenn Amy | TrustRadius Reviewer

Online Training

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.5
Based on 6 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Wrike

Wrike feels a lot like a more powerful Asana. And Workfront - well - we had a lot of issues with that system. It may have just been too big for our needs, but Wrike felt just right for an organization of our size with our needs.
Annie Grunwell | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Wrike

  • General organization! We have everything in one place and less falls through the cracks.
  • We are less likely to lose clients because we do our work more efficiently and can fully communicate what we've done for them.
  • We are more of a team because we're all on the same page instead of struggling to figure out where everyone is at with a project.
Rosi Muñoz | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period to make sure Wrike is right for you. For the latest information on pricing, visit http://www.wrike.com/price

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
Wrike
8.6

Likelihood to Renew

OpenText Hightail
Wrike
10.0

Usability

OpenText Hightail
Wrike
9.0

Reliability and Availability

OpenText Hightail
Wrike
9.0

Performance

OpenText Hightail
Wrike
8.8

Support Rating

OpenText Hightail
Wrike
8.1

Online Training

OpenText Hightail
Wrike
8.9

Implementation Rating

OpenText Hightail
Wrike
8.5

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