What users are saying about
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Top Rated
149 Ratings
255 Ratings

Oracle Cloud EPM

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Top Rated
149 Ratings
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Score 8.2 out of 100
255 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Oracle Cloud EPM

It is well suited in a geographically distributed environment where you have various key participants in multiple time zones providing input and necessary explanations on performance and measured successIt is less appropriate where you have a single office environment with a single finance department working together.It is also less suited when the GL is NOT an Oracle product and the interface between the GL and the reporting software needs to be implemented with utmost care and handling.
Vishal Shivdasani | TrustRadius Reviewer

Zuora

In terms of managing a subscription business, there is nothing better. For more complex businesses, with multiple locations and multiple products, Zuora can still fit your needs, however, please give consideration to setting up your product catalog first before progressing. This will save you time and money and will allow you to get the most out of Zuora. Zuora has a large amount of flexibility once you understand the product and a sound understanding of the product catalog is crucial to the success of your business. Zuora pushes you to simplify your business and focus on what matters for your customers.
Dirk Miller | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Oracle Cloud EPM
6.4
Zuora
Pixel Perfect reports
Oracle Cloud EPM
8.1
Zuora
Customizable dashboards
Oracle Cloud EPM
5.6
Zuora
Report Formatting Templates
Oracle Cloud EPM
5.7
Zuora

Ad-hoc Reporting

Oracle Cloud EPM
7.9
Zuora
Drill-down analysis
Oracle Cloud EPM
8.0
Zuora
Formatting capabilities
Oracle Cloud EPM
7.5
Zuora
Report sharing and collaboration
Oracle Cloud EPM
8.1
Zuora

Report Output and Scheduling

Oracle Cloud EPM
8.2
Zuora
Publish to Web
Oracle Cloud EPM
8.0
Zuora
Publish to PDF
Oracle Cloud EPM
8.8
Zuora
Report Versioning
Oracle Cloud EPM
7.9
Zuora
Report Delivery Scheduling
Oracle Cloud EPM
8.1
Zuora

Data Discovery and Visualization

Oracle Cloud EPM
5.7
Zuora
Pre-built visualization formats (heatmaps, scatter plots etc.)
Oracle Cloud EPM
5.8
Zuora
Location Analytics / Geographic Visualization
Oracle Cloud EPM
6.0
Zuora
Predictive Analytics
Oracle Cloud EPM
5.4
Zuora

Access Control and Security

Oracle Cloud EPM
8.6
Zuora
Multi-User Support (named login)
Oracle Cloud EPM
8.5
Zuora
Role-Based Security Model
Oracle Cloud EPM
8.4
Zuora
Multiple Access Permission Levels (Create, Read, Delete)
Oracle Cloud EPM
8.7
Zuora
Single Sign-On (SSO)
Oracle Cloud EPM
8.7
Zuora

Mobile Capabilities

Oracle Cloud EPM
7.2
Zuora
Responsive Design for Web Access
Oracle Cloud EPM
6.2
Zuora
Dedicated Android Application
Oracle Cloud EPM
8.2
Zuora

Budgeting, Planning, and Forecasting

Oracle Cloud EPM
8.4
Zuora
Long-term financial planning
Oracle Cloud EPM
8.4
Zuora
Financial budgeting
Oracle Cloud EPM
8.5
Zuora
Forecasting
Oracle Cloud EPM
8.2
Zuora
Scenario modeling
Oracle Cloud EPM
8.3
Zuora
Management reporting
Oracle Cloud EPM
8.5
Zuora

Consolidation and Close

Oracle Cloud EPM
7.7
Zuora
Financial data consolidation
Oracle Cloud EPM
7.9
Zuora
Journal entries and reports
Oracle Cloud EPM
7.4
Zuora
Multi-currency management
Oracle Cloud EPM
7.6
Zuora
Intercompany Eliminations
Oracle Cloud EPM
7.8
Zuora
Minority Ownership
Oracle Cloud EPM
7.5
Zuora
Local and consolidated reporting
Oracle Cloud EPM
7.4
Zuora
Detailed Audit Trails
Oracle Cloud EPM
8.1
Zuora

Financial Reporting and Compliance

Oracle Cloud EPM
8.0
Zuora
Financial Statement Reporting
Oracle Cloud EPM
8.4
Zuora
Management Reporting
Oracle Cloud EPM
8.4
Zuora
Excel-based Reporting
Oracle Cloud EPM
8.1
Zuora
Automated board and financial reporting
Oracle Cloud EPM
7.9
Zuora
XBRL support for regulatory filing
Oracle Cloud EPM
7.2
Zuora

Analytics

Oracle Cloud EPM
7.2
Zuora
Personalized dashboards
Oracle Cloud EPM
8.0
Zuora
Color-coded scorecards
Oracle Cloud EPM
6.8
Zuora
KPIs
Oracle Cloud EPM
7.3
Zuora
Cost and profitability analysis
Oracle Cloud EPM
6.0
Zuora
Key Performance Indicator setting
Oracle Cloud EPM
7.3
Zuora
Benchmarking with external data
Oracle Cloud EPM
7.6
Zuora

Integration

Oracle Cloud EPM
7.9
Zuora
Flat file integration
Oracle Cloud EPM
7.9
Zuora
Excel data integration
Oracle Cloud EPM
8.6
Zuora
Direct links to 3rd-party data sources
Oracle Cloud EPM
7.3
Zuora

Pros

Oracle Cloud EPM

  • Account Reconciliation CLoud Services provides tight integration with Oracle R12 and 11i . Provides drillback capability. It is flexible and provides rich functionality to users.
  • We have implemented ARCS on cloud and migrated planning and budgeting from On premise to PBCS and EPBCS. Functionality is onpar with onpremise. Provides regular updates monthly
  • We don't need to upgrades every year and saved a lot on Hardware.
Raju Aenike | TrustRadius Reviewer

Zuora

  • The CPQ quote engine makes our quoting much simpler and allows us to configure quotes quickly. The added advantage is it allows to turn the quotes in to subscriptions at the click of a button when the business is won.
  • One of the great things is the one you least think about. It simply sits in the background and does its job. Each subscription is configured to be invoiced and payments collected on daily schedules. We only know when things aren't right - which is rare.
  • Having the subscription information in Salesforce is a godsend. We have used the power of Salesforce workflows, formulas, reporting etc to make this data work for our customer-facing teams.
Anthony Hewitt | TrustRadius Reviewer

Cons

Oracle Cloud EPM

  • The limitation of constrained out of the box dimensions that requires ripping the initial implementation to add the new dimensions is a major drawback.
  • Smartview interface is cumbersome for many.
  • The only financial adapter is available for integration for other modules we have to go with file-based uploads which is cumbersome and not real-time.
  • It is very costly in terms of licensing unlike other Oracle products.
Anonymous | TrustRadius Reviewer

Zuora

  • The user interface is a disaster. There are many things that make no sense, such as clicking on a hyperlinked Subscription number that takes you to an invoice instead of the subscription.
  • Extremely limited customization capability to improve poor UI
  • Searching/reporting is very weak and difficult to use. The format of exported data is at least different than what many other systems tend to use. I find it unintuitive and difficult to manipulate or perform tasks such as vlookups and filtering; perhaps it's really smart and I just don't get it
  • The concept of a credit memo does not exist...yet. They keep promising it but have not delivered. Their solution has been Invoice Adjustments and Invoice Item Adjustments, which at least don't make sense for my business.
Joshua Henke | TrustRadius Reviewer

Likelihood to Renew

Oracle Cloud EPM

Oracle Cloud EPM 9.0
Based on 3 answers
We have a pretty good userbase who are at the high level who gained value from this tool. Discontinuing this tool is prone to impact their day to day operations. Also the data in this tool cannot alter the source, which maintains the integrity of this tool. Smartview is a cool addition that gained lot of traction as well.
Anonymous | TrustRadius Reviewer

Zuora

Zuora 8.6
Based on 13 answers
Our business is now, more than ever, focused on our core business rather than homegrown support tools for quoting, contracts, billing, invoicing, payments and the rest of the subscription economy. We evaluated other solutions and found this the best and most viable solution given the strong ties to Salesforce and it's integration. Zuora works, and it works well.
Rob Sherman | TrustRadius Reviewer

Usability

Oracle Cloud EPM

Oracle Cloud EPM 8.0
Based on 1 answer
EPM usability is good in some modules but needs some improvement in others
Aissam Drai | TrustRadius Reviewer

Zuora

Zuora 7.6
Based on 17 answers
I had 20+ years of accounting experience before taking on the revenue role. I had several things to [learn] but was able to easily master the software in a matter of weeks. Zuora is our preferred billing platform that we currently use - very efficient and much more automated than our other platform/process.
Cynthia Freeman, CPA | TrustRadius Reviewer

Reliability and Availability

Oracle Cloud EPM

Oracle Cloud EPM 10.0
Based on 2 answers
EPM has been so far available all the time
Aissam Drai | TrustRadius Reviewer

Zuora

Zuora 9.3
Based on 2 answers
It has been a useful tool.
RINKU SINGH | TrustRadius Reviewer

Performance

Oracle Cloud EPM

Oracle Cloud EPM 9.0
Based on 2 answers
The product performance is so far very good
Aissam Drai | TrustRadius Reviewer

Zuora

Zuora 9.7
Based on 3 answers
No answer on this topic is available.

Support Rating

Oracle Cloud EPM

Oracle Cloud EPM 7.0
Based on 6 answers
Support from our implementation partner is a 10/10, but support from Oracle is awful. Case in point: recently over a 2-day period, there were a series of intermittent outages. Oracle actually asked US for the outage time-stamps. I would have thought that, since we were paying them, they should probably be able to tell us!
Greg Grey | TrustRadius Reviewer

Zuora

Zuora 7.2
Based on 12 answers
While responsiveness is great, sometimes it can take some time for them to tell us what's going on, even if the problem is not really a Zuora issue, but rather an issue on our side.
Sri Rajan | TrustRadius Reviewer

In-Person Training

Oracle Cloud EPM

No score
No answers yet
No answers on this topic

Zuora

Zuora 9.3
Based on 2 answers
It is useful.
RINKU SINGH | TrustRadius Reviewer

Online Training

Oracle Cloud EPM

No score
No answers yet
No answers on this topic

Zuora

Zuora 7.0
Based on 2 answers
It was reliable.
RINKU SINGH | TrustRadius Reviewer

Implementation Rating

Oracle Cloud EPM

Oracle Cloud EPM 8.1
Based on 32 answers
I suggest doubling the time to implement from the initial quote you get from the Sales team. That's always been the case for me for multiple EPMs now. The out-of-the-box functionality of Oracle Planning and Budgeting Cloud is pretty robust so I appreciate that and it really helped us get the ball rolling quickly.
Anonymous | TrustRadius Reviewer

Zuora

Zuora 7.4
Based on 9 answers
I think Zuora did a great job. However, they could have provided more guidance on how to deal with out Payment Gateway and Processor provider, as well as guidance around providing a Mobile Responsive experience for sites using the Zuora HPM.
Sri Rajan | TrustRadius Reviewer

Alternatives Considered

Oracle Cloud EPM

Oracle Planning and Budgeting Cloud fared very well against Adaptive, Anaplan, and Host Analytics. We ultimately decided on Oracle due to its reputation and strength of existing customers. We are happy with our decision.
Anonymous | TrustRadius Reviewer

Zuora

We had attempted to move away from Zuora last year due to the high cost, but were unable to because: Intacct did not support our payment gateway or have SalesForce quoting Recurly does not have usage tiers in their SalesForce quoting QuickBooks does not have the bells and whistles. Essentially Zuora has everything we need to run our business, it is just very expensively, which would be the only reason we would leave in the future.
Andrew Keith | TrustRadius Reviewer

Scalability

Oracle Cloud EPM

Oracle Cloud EPM 8.0
Based on 1 answer
The product is scalable
Aissam Drai | TrustRadius Reviewer

Zuora

Zuora 10.0
Based on 2 answers
No answer on this topic is available.

Return on Investment

Oracle Cloud EPM

  • Significantly reduced the amount of money we spent for the maintenance of in-house hardware.
  • We now need less employees to manage the configurations of Oracle EPM Cloud.
  • There have been many time savings as a whole to apply to more productive causes.
Anonymous | TrustRadius Reviewer

Zuora

  • We've been able to close deals faster with the implementation of Z-Force Quotes and DocuSign within Salesforce. Plus, this puts the tools in the hands of sales to do the work, not support staff. Added bonus of having better information within Salesforce in regards to previous quote history and current subscription numbers.
  • Our finance team is better able to act like gatekeepers in some instances when it comes to the kinds of deals that get created because the product catalog and pricing plans are more standardized. A plus in transparency between sales and finance.
  • Standardizing your product catalog into a model that works within Zuora can be challenging IF, as a business you've not already formalized your catalog and you do a lot of non-standard things like packaged deals or 'bundling' as some people call it. Having a successful Zuora implementation may mean being flexible in how you sell, but the good news is that making that standardization is good for the entire company, not just sales and finance.
  • There is a real sense that you need to find the ROI in Zuora, especially in the early stages but I don't think most people will. When you have to migrate part of your accounting & business to Zuora it shines a very bright light on a lot of flaws you may already have. It takes time to adjust and normalize data in Zuora and in many cases you may not get the kind of accurate business reporting (churn, MRR, ARR) you were hoping for in the first year if your subscription business is based on annual or multi-year deals. If you're monthly, you should have none of these issues.
  • Customer service has greatly improved. Our team has better transparency into the subscriptions of our customers and it makes it easier and faster for our CSA staff to zero in on the products and services our customers are using.
  • Sales has much better information at their fingertips in Salesforce to help them make better sales.
  • Making the migration from wherever you are into Zuora can be very challenging. In our case we had a homegrown solution so the migration was a bit difficult. Post-migration we felt a bit like we got kicked out of the nest with some rising frustration. This has since changed with added account management and increased support.
Rob Sherman | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Cloud EPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zuora

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle Cloud EPM
8.3
Zuora
8.1

Likelihood to Renew

Oracle Cloud EPM
9.0
Zuora
8.6

Usability

Oracle Cloud EPM
8.0
Zuora
7.6

Reliability and Availability

Oracle Cloud EPM
10.0
Zuora
9.3

Performance

Oracle Cloud EPM
9.0
Zuora
9.7

Support Rating

Oracle Cloud EPM
7.0
Zuora
7.2

In-Person Training

Oracle Cloud EPM
Zuora
9.3

Online Training

Oracle Cloud EPM
Zuora
7.0

Implementation Rating

Oracle Cloud EPM
8.1
Zuora
7.4

Scalability

Oracle Cloud EPM
8.0
Zuora
10.0

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