TrustRadius: an HG Insights company

OCI Identity and Access Management vs. SAP Access Control vs. SAP Customer Data Solutions

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OCI Identity and Access Management

    Score6 out of 10
    N/AOracle Cloud Infrastructure Identity and Access Management is a solution to manage user access and entitlements for Oracle Cloud Infrastructure (OCI) and across a wide range of cloud and on-premises applications using a cloud native, identity as a service (IDaaS) platform.

    $3.20

    per month per user

    SAP Access Control

    Score8.8 out of 10
    N/ASAP Access control streamlines the process of managing and validating user access to applications and data with minimal support from IT, with the goal of giving employees the applications and services they need without exposing data and processes to unauthorized use.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Editions & Modules
    OCI IAM External Users
    $0.016
    per month per user
    OCI IAM Oracle Apps Premium
    $0.25
    per month per user
    OCI IAM Premium
    $3.20
    per month per user
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Considered Multiple Products
    Oracle
    No answer on this topic
    SAP
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    12 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Identity Management
    Comparison of Identity Management features of OCI Identity and Access Management and SAP Access Control and SAP Customer Data Solutions
    Feature
    OCI Identity and Access Management
    8.0
    8 Ratings
    3% below category average
    SAP Access Control
    -
    Ratings
    SAP Customer Data Solutions
    -
    Ratings
    ID-Management Access Control8.78 Ratings00 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.98 Ratings00 Ratings00 Ratings
    Multi-Factor Authentication7.68 Ratings00 Ratings00 Ratings
    Password Management8.07 Ratings00 Ratings00 Ratings
    Account Provisioning and De-provisioning7.48 Ratings00 Ratings00 Ratings
    ID Management Workflow Automation8.36 Ratings00 Ratings00 Ratings
    ID Risk Management7.07 Ratings00 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of OCI Identity and Access Management and SAP Access Control and SAP Customer Data Solutions
    Feature
    OCI Identity and Access Management
    -
    Ratings
    SAP Access Control
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings00 Ratings8.024 Ratings
    Page load times00 Ratings00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of OCI Identity and Access Management and SAP Access Control and SAP Customer Data Solutions
    Feature
    OCI Identity and Access Management
    -
    Ratings
    SAP Access Control
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings00 Ratings4.227 Ratings
    Website personalization00 Ratings00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of OCI Identity and Access Management and SAP Access Control and SAP Customer Data Solutions
    Feature
    OCI Identity and Access Management
    -
    Ratings
    SAP Access Control
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings00 Ratings8.928 Ratings
    Data Connectors00 Ratings00 Ratings4.329 Ratings
    Data Enhancement00 Ratings00 Ratings5.229 Ratings
    Data Ingestion00 Ratings00 Ratings6.129 Ratings
    Data Storage00 Ratings00 Ratings2.429 Ratings
    Data Visibility00 Ratings00 Ratings8.029 Ratings
    Event Data00 Ratings00 Ratings6.127 Ratings
    Identity Resolution00 Ratings00 Ratings8.927 Ratings
    Best Alternatives
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Small Businesses
    JumpCloud
    Score9.2 out of 10
    No answers on this topic
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    ManageEngine ADManager Plus
    Score9.1 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    ManageEngine ADManager Plus
    Score9.1 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Likelihood to Recommend
    8.9
    (9 ratings)
    9.5
    (18 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    9.5
    (10 ratings)
    Usability
    8.0
    (4 ratings)
    10.0
    (4 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    7.4
    (4 ratings)
    7.0
    (3 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    7.8
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    OCI Identity and Access ManagementSAP Access ControlSAP Customer Data Solutions
    Likelihood to Recommend
    Oracle
    Scenarios where IDCS is well suited:
    • Oracle Identity Cloud Service is well-suited for organizations that require a centralized approach to managing user access and authentication across multiple applications and services.
    • Organizations with strict compliance requirements
    Scenarios where IDCS might be less appropriate:
    • Organizations with limited customization requirements
    Incentivized
    Read full review
    SAP
    Appropriate for SAP hrs hierarchy integration and can have multiple hierarchies of org structures adopted as alternative workflow support. Cons of access control are the logs of firefighter usage are still limited in depth and does not evolve to adop more cloud products which are coming at a plaster pace than the ac product as such.
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Oracle
    • Restrict access to the applications outside our organization network.
    • Multiple IDP configurations make it easy for us to authorize access.
    • The adaptive security feature lets us know high-risk users.
    Incentivized
    Read full review
    SAP
    • SAP Access Control ensures that our services are accessed by the right users since it send me alerts when an employee tries to access any application. That way, I am able to either authorize or cancel the request to safeguard of company data.
    • With SAP Access Control, it is easy to automate and monitor how our team access services and applications. SAP Access Control has an automatic feature that notifies me when employees access applications and services and the issues they are encountering.
    • In addition, SAP Access Control add security on employees login to ensure that their data on the applications are encrypted to never leak to cyber attackers.
    Incentivized
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Oracle
    • The web interface has gotten better over the years, but some functionality is still being handled via shell commands.
    • SSL setup can be simplified into one place instead of having to navigate to multiple pages and update different key-stores or wallets.
    • Migrating and or replicating between versions can be more intuitive with a side-by-side comparison of schema/attributes.
    Incentivized
    Read full review
    SAP
    • It still uses the webdynpro for the front end. All webdynpro applications should be migrated to Fiori for a better user experience.
    • Some functionalities can't manage in mass way. I.E. building derive roles/multiple single roles,
    • Interface with LDAP is not efficient.
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    SAP
    We are very happy with it.
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Oracle
    Oracle cloud services meets most of our needs. I hope in the future we could look at more of the OIG functions included so we could move away from needing to stand up that component.
    Incentivized
    Read full review
    SAP
    This is a great tool for a medium to large sized company. SAP Access Control requires a great deal of SAP knowledge to use, but it is certainly information that can be learned. Their customer support is wonderful and easy to work with. The overall usability is great. I greatly recommend this software.
    Incentivized
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Oracle
    We have contacted Oracle support a few times regarding admin access queries and every time we received prompt replies and help. In my experience, we only contacted 2 times in 3 years. I think it's because of ease of use and manageability. Also, Oracle Identity Cloud Service customer care team was pretty fast and helpful.
    Incentivized
    Read full review
    SAP
    This product fulfills all our requirements. We can use this for user management, role management, risk analysis, business role management, workflow management. Initial configuration takes a lot of effort. Otherwise it's a great product for the end user. SAP Access Control tool performance needs improvement, sometimes it slows down the processing time for requests.
    Incentivized
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Oracle
    I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.
    Incentivized
    Read full review
    SAP
    Pricing was higher for the cloud version of the BTP service - IAG. SAP Access Control pretty much facilitates everything we are looking for as an enterprise with an efficient dollar cost ROI for the services we are looking for. Also, there were many features on the cloud version which came bundled with the license and we had to pay for them even though we did not actually use these products.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    I hope at some point we could get away from needing to "bring our own" licenses and just have a unique user login rate.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    SAP
    No answers on this topic
    Scalability
    Oracle
    No answers on this topic
    SAP
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Professional Services
    Oracle
    Oracle provided various services we could take advantage of to get the environment configured correctly without needing to hire contractors.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    SAP
    No answers on this topic
    Return on Investment
    Oracle
    • I'm not sure we've seen actual ROI by implementing this product. We had many efforts to look at alternatives and to evaluate newer versions (OIG). In the end, we decided to replace it with Sailpoint.
    Incentivized
    Read full review
    SAP
    • Reducing risk of fraud. Implementing SAP Access Control allows analysis of every role assigned to a job on the organization. Through this analysis, weakness on roles are detected, corrected and monitored. As the users feel the change, they also feel that they are being monitored, preventing any intent to use his position and privileges to take personal advantage. So a major impact to organizations is to reduce the financial lost due to frauds.
    • Reducing cost for monitoring. Another positive impact is lowering the cost of monitoring. This is twofold: First, a rather small team can manage access management. Second, through the use of SAP Access Control the complete universe of roles and users can be monitored without increasing the cost for the continuous monitoring.
    • During transactions. The use of SAP Access Controls allows detection of transactions that, from an information security point of view, require some redesign. When SAP GCR is implemented, you make some discoveries such as: obsolete transactions, transactions with no authorization objects and the like. The transactions with these problems can be left out of the active roles, waiting for remediation of the issues found.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform