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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OCI Identity and Access Management

    Score6 out of 10
    N/AOracle Cloud Infrastructure Identity and Access Management is a solution to manage user access and entitlements for Oracle Cloud Infrastructure (OCI) and across a wide range of cloud and on-premises applications using a cloud native, identity as a service (IDaaS) platform.

    $3.20

    per month per user

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    OCI Identity and Access ManagementTeamViewer
    Editions & Modules
    OCI IAM External Users
    $0.016
    per month per user
    OCI IAM Oracle Apps Premium
    $0.25
    per month per user
    OCI IAM Premium
    $3.20
    per month per user
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    OCI Identity and Access ManagementTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    OCI Identity and Access ManagementTeamViewer
    Considered Both Products
    Oracle
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    Features
    OCI Identity and Access ManagementTeamViewer
    Identity Management
    Comparison of Identity Management features of OCI Identity and Access Management and TeamViewer
    Feature
    OCI Identity and Access Management
    8.0
    8 Ratings
    3% below category average
    TeamViewer
    -
    Ratings
    ID-Management Access Control8.78 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.98 Ratings00 Ratings
    Multi-Factor Authentication7.68 Ratings00 Ratings
    Password Management8.07 Ratings00 Ratings
    Account Provisioning and De-provisioning7.48 Ratings00 Ratings
    ID Management Workflow Automation8.36 Ratings00 Ratings
    ID Risk Management7.07 Ratings00 Ratings
    Security
    Comparison of Security features of OCI Identity and Access Management and TeamViewer
    Feature
    OCI Identity and Access Management
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of OCI Identity and Access Management and TeamViewer
    Feature
    OCI Identity and Access Management
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of OCI Identity and Access Management and TeamViewer
    Feature
    OCI Identity and Access Management
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of OCI Identity and Access Management and TeamViewer
    Feature
    OCI Identity and Access Management
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    OCI Identity and Access ManagementTeamViewer
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OCI Identity and Access ManagementTeamViewer
    Likelihood to Recommend
    8.9
    (9 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (4 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.4
    (4 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Professional Services
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    OCI Identity and Access ManagementTeamViewer
    Likelihood to Recommend
    Oracle
    Scenarios where IDCS is well suited:
    • Oracle Identity Cloud Service is well-suited for organizations that require a centralized approach to managing user access and authentication across multiple applications and services.
    • Organizations with strict compliance requirements
    Scenarios where IDCS might be less appropriate:
    • Organizations with limited customization requirements
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Oracle
    • Restrict access to the applications outside our organization network.
    • Multiple IDP configurations make it easy for us to authorize access.
    • The adaptive security feature lets us know high-risk users.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Oracle
    • The web interface has gotten better over the years, but some functionality is still being handled via shell commands.
    • SSL setup can be simplified into one place instead of having to navigate to multiple pages and update different key-stores or wallets.
    • Migrating and or replicating between versions can be more intuitive with a side-by-side comparison of schema/attributes.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Oracle
    Oracle cloud services meets most of our needs. I hope in the future we could look at more of the OIG functions included so we could move away from needing to stand up that component.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Oracle
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Oracle
    We have contacted Oracle support a few times regarding admin access queries and every time we received prompt replies and help. In my experience, we only contacted 2 times in 3 years. I think it's because of ease of use and manageability. Also, Oracle Identity Cloud Service customer care team was pretty fast and helpful.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Oracle
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Oracle
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    I hope at some point we could get away from needing to "bring our own" licenses and just have a unique user login rate.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Scalability
    Oracle
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Professional Services
    Oracle
    Oracle provided various services we could take advantage of to get the environment configured correctly without needing to hire contractors.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Return on Investment
    Oracle
    • I'm not sure we've seen actual ROI by implementing this product. We had many efforts to look at alternatives and to evaluate newer versions (OIG). In the end, we decided to replace it with Sailpoint.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.