The Oracle Integration Cloud Service is an iPaaS providing prebuilt integration flows between applications, including other Oracle products. The Integration Cloud Service is scaled for enterprises, with prebuilt codeless adapters for on-premises and SaaS systems and low-code automation capabilities.
N/A
Workato
Score9.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
Oracle Process Cloud is suited for medium-sized companies and up who want to create applications that can automate tasks without the need of recruiting more software developers. With a couple hours of training, any member of the organization's business team will be well-equipped with all of the knowledge that is needed to use Oracle Process Cloud effectively. If your IT team is large and able to take upon the task of making the given application, then something like Oracle BPM is a better solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
New enhanced activities that are targeted to reduce the integration pain. For example, file stage activity reduces the pain of chunking the input file while sending and mapping the data to the target application. Stage activity takes care of it automatically for the customer. Similarly, recommendation on the mapper is a huge plus for people looking for common integration.
There are around 50 adapters available including dedicated out of the box application adapters and generic technologies adapters on OICS. The best part of these application adapters is that they are designed considering LOB users. Most of the time integration implementor does not require, application knowledge to perform the integration. OICS has some of Oracle Cloud applications adapters which make integration much easier may not be available in other integration platforms.
Inbuilt diagnostic dashboard and error hospital makes this product lucrative. OICS also comes with integrated Process Cloud and Visual Builder at the same cost. the customer can have seamless integration with Apiary and SSI on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Currently, it is not retaining the logs for more than 3 days, which it needs to address.
We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
Also, some log errors are not giving the correct details. Oracle needs to rectify those.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
The modern and advanced analytical abilities in Oracle Process Cloud are also a missing element that should be catered to.
This tool is used greatly for IT departments at a lower level with some very basic and limited access for general employees only.
Oracle Process Cloud has many advantages like it offers some very great and scalable solutions.
I find Oracle Process Cloud pretty straightforward and easy as compared to the different options available. Lastly, I think that as it is just one platform, managing the Oracle Process Cloud is pretty easy too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
