The Oracle Integration Cloud Service is an iPaaS providing prebuilt integration flows between applications, including other Oracle products. The Integration Cloud Service is scaled for enterprises, with prebuilt codeless adapters for on-premises and SaaS systems and low-code automation capabilities.
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Workato
Score 8.5 out of 10
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Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
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Pricing
Oracle Integration (OIC)
Workato
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle Integration (OIC)
Workato
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Oracle Integration (OIC)
Workato
Considered Both Products
Oracle Integration (OIC)
No answer on this topic
Workato
Verified User
Director
Chose Workato
Workato proved to be the most user-friendly integration platform, showing the most promise in the area of no-code or low-code analyst-capable interface configuration.
For all type of integration except those with a huge volume. It can deal with 20MB of transactions and processing of 1GB file when a file is being read using file or FTP adapters. It cannot be used for EDI as this support is not there. OICS is a perfect fit for other integration and is best when a customer has Oracle applications in the landscape. It is even greater if you have a requirement to create a custom form and make use of Process Cloud. All of these work very well together seamlessly. API needs can be handled by APIary.
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Auto-association of Oracle applications prepopulates the application connector select box and preconfigures Oracle Integration (OIC) using secure credential access for faster integration.
Various other system connectors are available to use readily.
User-intuitive experience--Connectors, integrators, and dashboard can be seen on one page.
The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Currently, it is not retaining the logs for more than 3 days, which it needs to address.
We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
Also, some log errors are not giving the correct details. Oracle needs to rectify those.
Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Created a solution for unique business integration with minimal processing times
Saves my team about 7 hours per week because of how it communicates with all the information. Because it communicates faster, and because there's a lot of information to communicate with, another solution might not work.
As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
