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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Wingman (legacy product)

    Score9 out of 10
    N/AWingman is a legacy Conversation Intelligence product for recording, analyzing, and coaching sales conversations. On June 15, 2022, Clari acquired Wingman as part of its Revenue Collaboration & Governance strategy to incorporate conversation data into the Clari Revenue Platform and reduce dependence on manually entered CRM activity. Following the acquisition, Wingman was integrated and renamed Clari Copilot. It is no longer an individual product available for sale.N/A
    Pricing
    Oracle SalesWingman (legacy product)
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle SalesWingman (legacy product)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle SalesWingman (legacy product)
    Considered Both Products
    Oracle
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    100%
    Would buy again
    81 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    98%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    98%
    Implementation went as expected
    59 Answers
    Features
    Oracle SalesWingman (legacy product)
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Wingman (legacy product)
    -
    Ratings
    Customer data management / contact management7.017 Ratings00 Ratings
    Workflow management8.016 Ratings00 Ratings
    Territory management7.716 Ratings00 Ratings
    Opportunity management7.815 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.014 Ratings00 Ratings
    Contract management7.914 Ratings00 Ratings
    Quote & order management6.116 Ratings00 Ratings
    Interaction tracking7.014 Ratings00 Ratings
    Channel / partner relationship management8.013 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Wingman (legacy product)
    -
    Ratings
    Case management5.615 Ratings00 Ratings
    Call center management6.412 Ratings00 Ratings
    Help desk management5.313 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Wingman (legacy product)
    -
    Ratings
    Lead management9.013 Ratings00 Ratings
    Email marketing8.012 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Wingman (legacy product)
    -
    Ratings
    Task management6.513 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.414 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Wingman (legacy product)
    -
    Ratings
    Forecasting7.715 Ratings00 Ratings
    Pipeline visualization7.515 Ratings00 Ratings
    Customizable reports9.116 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Wingman (legacy product)
    -
    Ratings
    Custom fields5.617 Ratings00 Ratings
    Custom objects5.617 Ratings00 Ratings
    Scripting environment6.315 Ratings00 Ratings
    API for custom integration5.016 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Wingman (legacy product)
    -
    Ratings
    Single sign-on capability8.017 Ratings00 Ratings
    Role-based user permissions9.317 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Wingman (legacy product)
    -
    Ratings
    Social data10.011 Ratings00 Ratings
    Social engagement10.011 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Wingman (legacy product)
    -
    Ratings
    Marketing automation8.013 Ratings00 Ratings
    Compensation management7.612 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Wingman (legacy product)
    Feature
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    Wingman (legacy product)
    -
    Ratings
    Mobile access7.516 Ratings00 Ratings
    Best Alternatives
    Oracle SalesWingman (legacy product)
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    Agentforce Sales
    Score8.8 out of 10
    Zoom Revenue Accelerator
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesWingman (legacy product)
    Likelihood to Recommend
    8.4
    (40 ratings)
    9.4
    (81 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (3 ratings)
    Usability
    5.7
    (13 ratings)
    8.2
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (10 ratings)
    8.4
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (16 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle SalesWingman (legacy product)
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Discontinued Products
    Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls
    Incentivized
    Read full review
    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Discontinued Products
    • Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
    • Creating game tapes - so that you can easily onboard new team members.
    • Great support team (love for Sushma).
    • Much cheaper than competitors.
    Incentivized
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Discontinued Products
    • Searching for specific calls (you can scroll through the list, but that takes time)
    • The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
    • The AI-driven insights aren't always accurate but are still very useful nonetheless
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Discontinued Products
    I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.
    Incentivized
    Read full review
    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Discontinued Products
    Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.
    Incentivized
    Read full review
    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
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    Discontinued Products
    Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.
    Incentivized
    Read full review
    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Discontinued Products
    I wasn't directly involved but no news is good news in our organization for topics like this!
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Discontinued Products
    Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    Discontinued Products
    • Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools.
    • The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability