TrustRadius

Orum vs. Readymode

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Orum
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
Readymode
Score 5.5 out of 10
N/A
Readymode (formerly XenCALL) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The solution helps to keep agents at maximum efficiency levels and increase talk time with intelligent call center technology, like automated dialing, making faster connections and silencing busy signals. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the…
$150
per month per license
Pricing
OrumReadymode
Editions & Modules
No answers on this topic
Team (10-49 licenses)
$120
per month per license
Starter (1-9 licenses)
$150
per month per license
Enterprise (50+ licenses)
Contact Sales
Offerings
Pricing Offerings
OrumReadymode
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—17% discount for annual pricing.
More Pricing Information
Community Pulse
OrumReadymode
Top Pros
Top Cons
Features
OrumReadymode
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Orum
5.5
6 Ratings
24% below category average
Readymode
7.3
4 Ratings
4% above category average
Contact preview5.56 Ratings7.03 Ratings
Dialer-CRM integration5.56 Ratings00 Ratings
Call notes & tags5.56 Ratings7.54 Ratings
Automatic call logging5.56 Ratings7.53 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Orum
5.5
6 Ratings
30% below category average
Readymode
7.9
4 Ratings
6% above category average
Outbound dialing5.56 Ratings8.04 Ratings
Custom caller ID5.55 Ratings8.02 Ratings
Click-to-call5.54 Ratings7.54 Ratings
Recorded voicemail drop5.56 Ratings00 Ratings
Dialer contact import5.55 Ratings8.02 Ratings
Campaign & list management5.54 Ratings8.12 Ratings
Inbound routing00 Ratings8.04 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Orum
5.5
6 Ratings
30% below category average
Readymode
6.8
4 Ratings
9% below category average
Follow-up calls5.55 Ratings8.04 Ratings
Dialer reporting & analytics5.56 Ratings6.04 Ratings
Dialer compliance5.55 Ratings6.53 Ratings
Best Alternatives
OrumReadymode
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OrumReadymode
Likelihood to Recommend
5.5
(6 ratings)
5.5
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
OrumReadymode
Likelihood to Recommend
Orum
Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.
Verified User
Anonymous
Read full review
Readymode
We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
Verified User
Anonymous
Read full review
Pros
Orum
  • Great AI notes are captured during the call
  • presents useful information in preparation for each call
  • great historical information available after the fact
  • useful integration to other platforms such as Salesforce, Outreach, and LinkedIn
Laurie McCabe | TrustRadius Reviewer
Laurie McCabe
Sales Development Rep
Read full review
Readymode
  • Multi-line dialing.
  • Unlimited users.
  • Calendar integration.
  • Advanced capabilities.
Verified User
Anonymous
Read full review
Cons
Orum
  • Nothing glaring
  • I highly recommend dialing via cell (an easy option), versus dialing through browser, for best reception and call quality. But they recommend this. Not a "weakness."
AM
Aaron Milner
Sales Development Manager
Read full review
Readymode
  • Less dropped calls.
  • System tends to slow down with multiple agents working.
  • Not much else at the moment.
HB
Helen Bowie
SCS Agent
Read full review
Usability
Orum
Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.
Verified User
Anonymous
Read full review
Readymode
No answers on this topic
Support Rating
Orum
So far, the engineering support has been great and they are open to feedback, which is great to see from a young company.
Verified User
Anonymous
Read full review
Readymode
No answers on this topic
Alternatives Considered
Orum
We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.
AM
Aaron Milner
Sales Development Manager
Read full review
Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
Return on Investment
Orum
  • Overall Orum allows us to increase our call volumes and tactically decide how to handle our call logs for the day.
  • I can determine how to call into my individual sequences according to the design and strategy of each sequence.
Laurie McCabe | TrustRadius Reviewer
Laurie McCabe
Sales Development Rep
Read full review
Readymode
  • Customers complaints no one return their calls.
Verified User
Anonymous
Read full review
ScreenShots

Readymode Screenshots

Screenshot of Custom profile fields for info on leads and customers.Screenshot of Productivity data on call center agents.Screenshot of Custom calendars for appointments and phone meetings with leads and clients.Screenshot of Info and performance data on call center agents.