TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    Readymode

    Score10 out of 10
    N/AReadymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…

    $150

    per month per license

    Pricing
    OrumReadymode
    Editions & Modules
    No answers on this topic
    Readymode - starting at
    $150
    per month per license
    Offerings
    Pricing Offerings
    OrumReadymode
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$11
    Additional Details17% discount for annual pricing.
    More Pricing Information
    Community Pulse
    OrumReadymode
    Considered Both Products
    Orum
    No answer on this topic
    Readymode
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    OrumReadymode
    Preview Dialer
    Comparison of Preview Dialer features of Orum and Readymode
    Feature
    Orum
    8.5
    21 Ratings
    15% above category average
    Readymode
    7.3
    4 Ratings
    0% above category average
    Contact preview8.321 Ratings7.03 Ratings
    Dialer-CRM integration8.421 Ratings00 Ratings
    Call notes & tags8.721 Ratings7.54 Ratings
    Automatic call logging8.521 Ratings7.53 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and Readymode
    Feature
    Orum
    8.3
    21 Ratings
    8% above category average
    Readymode
    7.9
    4 Ratings
    3% above category average
    Outbound dialing9.521 Ratings8.04 Ratings
    Custom caller ID7.619 Ratings8.02 Ratings
    Click-to-call8.518 Ratings7.54 Ratings
    Recorded voicemail drop8.021 Ratings00 Ratings
    Dialer contact import8.619 Ratings8.02 Ratings
    Campaign & list management7.316 Ratings8.12 Ratings
    Inbound routing00 Ratings8.04 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and Readymode
    Feature
    Orum
    8.2
    20 Ratings
    7% above category average
    Readymode
    6.8
    4 Ratings
    12% below category average
    Follow-up calls7.618 Ratings8.04 Ratings
    Dialer reporting & analytics8.820 Ratings6.04 Ratings
    Dialer compliance8.319 Ratings6.53 Ratings
    Best Alternatives
    OrumReadymode
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OrumReadymode
    Likelihood to Recommend
    9.4
    (21 ratings)
    5.5
    (4 ratings)
    Usability
    9.0
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    OrumReadymode
    Likelihood to Recommend
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
    Read full review
    Readymode
    We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
    Incentivized
    Read full review
    Pros
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
    Read full review
    Readymode
    • Multi-line dialing.
    • Unlimited users.
    • Calendar integration.
    • Advanced capabilities.
    Read full review
    Cons
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    Readymode
    • Less dropped calls.
    • System tends to slow down with multiple agents working.
    • Not much else at the moment.
    Incentivized
    Read full review
    Usability
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
    Read full review
    Readymode
    No answers on this topic
    Support Rating
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Readymode
    No answers on this topic
    Alternatives Considered
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    Readymode
    Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
    Incentivized
    Read full review
    Return on Investment
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
    Read full review
    Readymode
    • Customers complaints no one return their calls.
    Incentivized
    Read full review
    ScreenShots

    Readymode Screenshots

    Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.