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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Progress WhatsUp Gold

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
    Pricing
    Paessler PRTGProgress WhatsUp Gold
    Editions & Modules
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    No answers on this topic
    Offerings
    Pricing Offerings
    Paessler PRTGProgress WhatsUp Gold
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Paessler PRTGProgress WhatsUp Gold
    Considered Both Products
    Paessler
    Chose Paessler PRTG
    I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of …
    Incentivized
    Chose Paessler PRTG
    We still use SolarWinds alongside PRTG. SolarWinds has a lot more features and functionality than PRTG.
    Incentivized
    Chose Paessler PRTG
    This product was far cheaper than the SolarWinds packaged solutions I have used in the past, and provides nearly as much value, though you may have to put more work in initially to realize that value. I thought it was far more useful than WhatsUp, whose value went down …
    Incentivized
    Chose Paessler PRTG
    The mobile app and ease of use set PRTG apart from the others. PRTG can be up and running in a much shorter time than any other product I have used or evaluated. Templates can be set up so once a system is detected the appropriate sensors will be created automatically.
    Incentivized
    Chose Paessler PRTG
    PRTG is a great tool for real-time traffic monitoring. It gives you a perfect graphical representation of bandwidth utilization on any of the network interface. With its ability to detect packet loss and utilization in real time, it gives us an oversight of our network.
    Most of …
    Incentivized
    Chose Paessler PRTG
    The big use was the user interface that PRTG offers for net-flow traffic. Whatsup and Splunk both trap net-flow information but PRTG's was a bit easier to weed through to figure out the issues. I did mention quick and dirty and PRTG can be installed and run perfectly on a …
    Incentivized
    Chose Paessler PRTG
    We used WhatsUp Gold many years ago but did not find it to be as user friendly and as detailed as PRTG
    Incentivized
    Progress Software
    Chose Progress WhatsUp Gold
    WUG doesn't have near the feature sets of these two.
    Incentivized
    Chose Progress WhatsUp Gold
    Ease of deployment and use the product. Friendly user interface and quick network discovery with a large number of monitors.
    Incentivized
    Chose Progress WhatsUp Gold
    WhatsUp Gold gives you a much better in-depth analysis and understanding of both your network and endpoint devices but the emphasis should be laid more on report generation. WhatsUp Gold has the ability to generate a report (e.g device uptime, bandwidth utilization, device …
    Incentivized
    Chose Progress WhatsUp Gold
    From a initial setup, WhatsUp takes Splunk down. I had WhatsUp up within minutes of monitoring and rebooting. From a PRTG perspective, setup was about the same. Now PRTG doesn't have all the bells and whistle WhatsUp has but for tracking and monitoring Netflow and Syslog …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    38 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Paessler PRTGProgress WhatsUp Gold
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Paessler PRTG and Progress WhatsUp Gold
    Feature
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    Progress WhatsUp Gold
    6.6
    10 Ratings
    18% below category average
    Automated network device discovery7.260 Ratings8.08 Ratings
    Network monitoring9.666 Ratings7.49 Ratings
    Baseline threshold calculation8.557 Ratings00 Ratings
    Alerts8.867 Ratings8.710 Ratings
    Network capacity planning6.448 Ratings4.37 Ratings
    Packet capture analysis6.234 Ratings5.13 Ratings
    Network mapping5.447 Ratings6.86 Ratings
    Customizable reports5.857 Ratings6.46 Ratings
    Wireless infrastructure monitoring6.249 Ratings4.26 Ratings
    Hardware health monitoring9.264 Ratings8.98 Ratings
    Best Alternatives
    Paessler PRTGProgress WhatsUp Gold
    Small Businesses
    Auvik
    Score8.8 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Paessler PRTGProgress WhatsUp Gold
    Likelihood to Recommend
    8.8
    (68 ratings)
    8.3
    (13 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (19 ratings)
    4.2
    (2 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Paessler PRTGProgress WhatsUp Gold
    Likelihood to Recommend
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
    Read full review
    Pros
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
    Read full review
    Cons
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
    Read full review
    Likelihood to Renew
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Usability
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Progress Software
    The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
    Incentivized
    Read full review
    Support Rating
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
    Read full review
    Implementation Rating
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Alternatives Considered
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
    Read full review
    Return on Investment
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties