PanTerra Networks vs. ReadyTalk (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PanTerra Networks
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…
$12.95
per month per seat
ReadyTalk (Discontinued)
Score 4.0 out of 10
N/A
From PGi, ReadyTalk is a web conferencing solution that has been discontinued. PGi's replaced the solution with GlobalMeet Collaboration... which is now also discontinued.N/A
Pricing
PanTerra NetworksReadyTalk (Discontinued)
Editions & Modules
Business Basic
$17.95
per month per seat
Business Plus
$24.95
per month per seat
Professional
$29.95
per month per seat
Call Center
$44.95
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PanTerra NetworksReadyTalk (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details30% discount on pricing on all seat types.
More Pricing Information
Community Pulse
PanTerra NetworksReadyTalk (Discontinued)
Top Pros
Top Cons
Features
PanTerra NetworksReadyTalk (Discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
12% above category average
ReadyTalk (Discontinued)
8.7
16 Ratings
8% above category average
High quality audio9.11 Ratings8.816 Ratings
High quality video9.11 Ratings8.914 Ratings
Low bandwidth requirements00 Ratings8.612 Ratings
Mobile support00 Ratings8.79 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
1% below category average
ReadyTalk (Discontinued)
8.9
16 Ratings
11% above category average
Desktop sharing7.72 Ratings8.716 Ratings
Whiteboards00 Ratings9.17 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
PanTerra Networks
8.2
1 Ratings
3% above category average
ReadyTalk (Discontinued)
8.9
16 Ratings
8% above category average
Calendar integration8.21 Ratings9.012 Ratings
Meeting initiation8.21 Ratings8.914 Ratings
Record meetings / events8.21 Ratings9.315 Ratings
Integrates with social media00 Ratings8.55 Ratings
Slideshows00 Ratings8.612 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
PanTerra Networks
9.1
1 Ratings
17% above category average
ReadyTalk (Discontinued)
8.3
16 Ratings
1% below category average
User authentication9.11 Ratings8.513 Ratings
Participant roles & permissions9.11 Ratings8.816 Ratings
Confidential attendee list00 Ratings7.610 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
PanTerra Networks
8.7
3 Ratings
7% above category average
ReadyTalk (Discontinued)
-
Ratings
Hosted PBX9.13 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.53 Ratings00 Ratings
Directory of employee names8.62 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
PanTerra Networks
8.0
3 Ratings
1% below category average
ReadyTalk (Discontinued)
-
Ratings
Answering rules8.23 Ratings00 Ratings
Call recording8.62 Ratings00 Ratings
Call park8.23 Ratings00 Ratings
Call screening7.83 Ratings00 Ratings
Message alerts8.62 Ratings00 Ratings
Business SMS/External Messaging4.02 Ratings00 Ratings
Online Fax9.13 Ratings00 Ratings
Voicemail Transcription9.11 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
PanTerra Networks
7.7
2 Ratings
8% below category average
ReadyTalk (Discontinued)
-
Ratings
Mobile app for iOS8.22 Ratings00 Ratings
Mobile app for Android7.31 Ratings00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
PanTerra Networks
8.7
4 Ratings
13% above category average
ReadyTalk (Discontinued)
-
Ratings
Centralized communications management8.62 Ratings00 Ratings
Team messaging8.13 Ratings00 Ratings
Team document sharing9.11 Ratings00 Ratings
Call and meeting analytics9.11 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
PanTerra Networks
-
Ratings
ReadyTalk (Discontinued)
9.4
16 Ratings
11% above category average
Live chat00 Ratings9.314 Ratings
Audience polling00 Ratings9.613 Ratings
Q&A00 Ratings9.212 Ratings
Best Alternatives
PanTerra NetworksReadyTalk (Discontinued)
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PanTerra NetworksReadyTalk (Discontinued)
Likelihood to Recommend
9.7
(61 ratings)
8.3
(16 ratings)
Likelihood to Renew
8.1
(5 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
7.0
(1 ratings)
Support Rating
9.8
(59 ratings)
6.4
(1 ratings)
Implementation Rating
9.7
(57 ratings)
-
(0 ratings)
User Testimonials
PanTerra NetworksReadyTalk (Discontinued)
Likelihood to Recommend
PanTerra
PanTerra Networks is well suited for the small to medium business who are looking for a fully featured suite of telephony products. Whether they need traditional phone products or on the go gui based applications, PanTerra Networks has a scalable solution that will fit most companies. PanTerra Networks has successfully moved into the enterprise market with their competent Call and Contact center applications.
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Discontinued Products
Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.
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Pros
PanTerra
  • Attended or un-attended answering of incoming calls
  • Transfer calls to appropriate person
  • Integrates with cell phones for always available
  • Keeps a log of phone calls
  • Allows me to use messaging on my phone system and desktop
  • Allows me to manage user accounts
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Discontinued Products
  • Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
  • Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
  • Recordings: It is very easy to record a webinar or conference call which you can then download.
Read full review
Cons
PanTerra
  • The fax feature is a bit cumbersome. Oftentimes we have more than one document to send in a transmission, and this system does not have the capability to add more than one attachment to a fax. Combining all branches into one document is time-consuming.
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Discontinued Products
  • If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler.
  • ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing.
  • ReadyTalk's admin dashboard could use a UI update.
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Likelihood to Renew
PanTerra
In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
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Discontinued Products
No answers on this topic
Usability
PanTerra
Great quality
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Discontinued Products
ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
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Support Rating
PanTerra
The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams.
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Discontinued Products
They have been responsive to support-related issues.
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Implementation Rating
PanTerra
The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all.
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Discontinued Products
No answers on this topic
Alternatives Considered
PanTerra
PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
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Discontinued Products
Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
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Return on Investment
PanTerra
  • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
  • We decreased our monthly expense for reliable service by several hundred dollars
  • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
  • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
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Discontinued Products
  • Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime
  • Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time
  • Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference
Read full review
ScreenShots

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting -  Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.