Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.2 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
PaycomSAP SuccessFactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaycomSAP SuccessFactors
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaycomSAP SuccessFactors
Considered Both Products
Paycom
Chose Paycom
While Paycom is by far more user-friendly than any SAP system, it fails to measure up to any other HRIS options available.
SAP SuccessFactors
Top Pros
Top Cons
Features
PaycomSAP SuccessFactors
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
6.9
354 Ratings
13% below category average
SAP SuccessFactors
7.6
426 Ratings
3% below category average
Employee demographic data7.3321 Ratings8.1373 Ratings
Employment history6.8307 Ratings7.9379 Ratings
Job profiles and administration6.9308 Ratings7.5367 Ratings
Workflow for transfers, promotions, pay raises, etc.6.6309 Ratings7.3347 Ratings
Organizational charting5.9231 Ratings7.9392 Ratings
Organization and location management7.8267 Ratings7.7347 Ratings
Compliance data (COBRA, OSHA, etc.)6.7254 Ratings7.0218 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.5
367 Ratings
7% below category average
SAP SuccessFactors
8.0
226 Ratings
0% below category average
Pay calculation7.9356 Ratings8.2164 Ratings
Support for external payroll vendors6.447 Ratings7.2141 Ratings
Off-cycle/On-Demand payment8.713 Ratings8.0138 Ratings
Benefit plan administration7.6306 Ratings8.2146 Ratings
Direct deposit files8.0357 Ratings8.5143 Ratings
Salary revision and increment management7.1293 Ratings8.1173 Ratings
Reimbursement management7.0197 Ratings8.1125 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.5
325 Ratings
7% below category average
SAP SuccessFactors
8.4
227 Ratings
4% above category average
Approval workflow7.4310 Ratings8.5225 Ratings
Balance details7.4310 Ratings8.1184 Ratings
Annual carry-forward and encashment7.7257 Ratings8.5157 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.5
368 Ratings
8% below category average
SAP SuccessFactors
8.0
347 Ratings
1% below category average
View and generate pay and benefit information7.8361 Ratings7.8247 Ratings
Update personal information8.2364 Ratings7.9334 Ratings
View company policy documentation7.6323 Ratings7.9209 Ratings
Employee recognition6.3174 Ratings8.1189 Ratings
View job history7.7288 Ratings8.1319 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.9
26 Ratings
45% below category average
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Tracking of all physical assets4.926 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.2
315 Ratings
20% below category average
SAP SuccessFactors
6.5
344 Ratings
16% below category average
Report builder6.3309 Ratings6.6329 Ratings
Pre-built reports6.4306 Ratings6.4305 Ratings
Ability to combine HR data with external data5.855 Ratings6.4248 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
7.0
310 Ratings
13% below category average
SAP SuccessFactors
7.8
276 Ratings
3% below category average
New hire portal7.4307 Ratings7.2265 Ratings
Manager tracking tools6.7265 Ratings7.3242 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.5
179 Ratings
39% below category average
SAP SuccessFactors
8.2
353 Ratings
1% above category average
Corporate goal setting4.236 Ratings7.9311 Ratings
Individual goal setting6.3166 Ratings8.2349 Ratings
Line-of sight-visibility4.835 Ratings7.9282 Ratings
Performance tracking6.4175 Ratings7.6326 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
6.7
224 Ratings
17% below category average
SAP SuccessFactors
8.1
374 Ratings
2% above category average
Performance plans6.8207 Ratings7.8357 Ratings
Performance improvement plans6.7196 Ratings7.7302 Ratings
Review status tracking6.7200 Ratings7.9333 Ratings
Review reminders7.1207 Ratings8.0337 Ratings
Multiple review frequency6.3185 Ratings7.8267 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
15% below category average
SAP SuccessFactors
7.7
253 Ratings
2% below category average
Create succession plans/pools9.124 Ratings7.9232 Ratings
Candidate ranking6.830 Ratings7.7213 Ratings
Candidate search5.833 Ratings7.6222 Ratings
Candidate development5.429 Ratings7.8202 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.6
216 Ratings
16% below category average
SAP SuccessFactors
4.1
299 Ratings
62% below category average
Job Requisition Management6.9193 Ratings7.7279 Ratings
Company Website Posting7.2190 Ratings7.8265 Ratings
Publish to Social Media6.5152 Ratings7.4224 Ratings
Job Search Site Posting6.9176 Ratings7.7253 Ratings
Duplicate Candidate Prevention6.2163 Ratings7.4228 Ratings
Applicant Tracking6.6199 Ratings7.4266 Ratings
Notifications and Alerts6.1202 Ratings7.6269 Ratings
Best Alternatives
PaycomSAP SuccessFactors
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaycomSAP SuccessFactors
Likelihood to Recommend
6.8
(387 ratings)
8.2
(481 ratings)
Likelihood to Renew
8.3
(20 ratings)
9.4
(34 ratings)
Usability
8.3
(23 ratings)
8.3
(16 ratings)
Availability
9.1
(1 ratings)
8.8
(5 ratings)
Performance
8.2
(1 ratings)
7.9
(5 ratings)
Support Rating
9.0
(51 ratings)
8.0
(25 ratings)
In-Person Training
6.4
(1 ratings)
9.1
(2 ratings)
Online Training
7.3
(1 ratings)
8.7
(3 ratings)
Implementation Rating
7.8
(6 ratings)
7.9
(11 ratings)
Configurability
5.5
(1 ratings)
7.8
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.0
(2 ratings)
Ease of integration
5.5
(1 ratings)
7.4
(393 ratings)
Product Scalability
5.5
(1 ratings)
8.2
(5 ratings)
Professional Services
-
(0 ratings)
8.4
(3 ratings)
Vendor post-sale
4.9
(2 ratings)
8.3
(4 ratings)
Vendor pre-sale
8.3
(2 ratings)
8.2
(4 ratings)
User Testimonials
PaycomSAP SuccessFactors
Likelihood to Recommend
Paycom
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
Read full review
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
Pros
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
Cons
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
Read full review
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
Read full review
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Paycom
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously
Read full review
SAP
SAP SuccessFactors is a great solution and have all the features and functionality for managing HR operations. The interface is easy to navigate and the UI is so friendly for a beginner. Plus there are best resources available on internet on SAP SuccessFactors to learn. We also received it at an affordable cost.
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Contract Terms and Pricing Model
Paycom
No answers on this topic
SAP
I dont be part in te contract
Read full review
Scalability
Paycom
They are not able to meet our current needs
Read full review
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Paycom
No answers on this topic
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Return on Investment
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
SAP
  • The recruitment process has become streamlined. It now takes days and not weeks to process one round in order to fill open positions
  • By performing better Performance management, successfactor contributes to increased employee productivity
  • Employee retention rates have gone up with less %of employees leaving tbe org
  • Impact of training programs is tremendous.
Read full review
ScreenShots

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning supports informal and collaborative learningScreenshot of A modern LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.