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Paycor vs. TribeHR (discontinued) vs. Verint Workforce Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paycor

    Score7.5 out of 10
    N/APaycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.N/A

    TribeHR (discontinued)

    Score6 out of 10
    N/ATribeHR was acquired by Netsuite in 2013. It has since been discontinued.N/A

    Verint Workforce Management

    Score8.3 out of 10
    N/AVerint Workforce Management is a solution that forecasts customer demand, analyzes and predicts the number of employees needed, and optimizes employee schedules to align with demand across contact center and back-office operations, to help organizations to meet CX and efficiency goals. Verint WFM is part of Verint Open Platform, which helps organizations' customer service operations to lower costs and elevate EX and CX with AI-powered bots that automate CX workflows. The…N/A
    Pricing
    PaycorTribeHR (discontinued)Verint Workforce Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    WFM Enterprise
    -
    per month per user
    WFM Enterprise SaaS
    -
    per month per user
    Offerings
    Pricing Offerings
    PaycorTribeHR (discontinued)Verint Workforce Management
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsPaycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.Verint offers a named user pricing model with SaaS and on-premise delivery methods.
    More Pricing Information
    Community Pulse
    PaycorTribeHR (discontinued)Verint Workforce Management
    Considered Multiple Products
    Paycor Inc
    Chose Paycor
    Paycor is very similar, but seems to have taken the opportunity to make improvements based on what client's want/need, have an effective customer support system, and has more intuitive user experience. The others were smaller less robust systems that we evolved out of. Trakstar …
    Incentivized
    Chose Paycor
    From my recent evaluations, it seems like (from my lens/my company's needs) Paylocity seems to have moved ahead in terms of adapting to the workforce over the past few years + general updates. Because it wasn't my choice to switch from Paylocity to Paycor, I can't speak to how …
    Incentivized
    Discontinued Products
    No answer on this topic
    Verint
    No answer on this topic
    Key User Insights
    Would buy again
    74%
    Would buy again
    191 Answers
    No answers on this topic
    91%
    Would buy again
    226 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    185 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    159 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    216 Answers
    No answers on this topic
    89%
    Happy with the feature set
    221 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    101 Answers
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    90 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    108 Answers
    No answers on this topic
    73%
    Implementation went as expected
    119 Answers
    Features
    PaycorTribeHR (discontinued)Verint Workforce Management
    Payroll Management
    Comparison of Payroll Management features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    8.0
    419 Ratings
    3% below category average
    TribeHR (discontinued)
    6.7
    2 Ratings
    20% below category average
    Verint Workforce Management
    -
    Ratings
    Pay calculation8.3406 Ratings5.01 Ratings00 Ratings
    Support for external payroll vendors8.25 Ratings8.01 Ratings00 Ratings
    Off-cycle/On-Demand payment7.9197 Ratings6.01 Ratings00 Ratings
    Benefit plan administration7.9290 Ratings6.02 Ratings00 Ratings
    Direct deposit files8.8399 Ratings7.02 Ratings00 Ratings
    Salary revision and increment management7.8330 Ratings9.01 Ratings00 Ratings
    Reimbursement management7.3114 Ratings6.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    6.6
    2 Ratings
    22% below category average
    Verint Workforce Management
    -
    Ratings
    Employee demographic data00 Ratings7.01 Ratings00 Ratings
    Employment history00 Ratings6.02 Ratings00 Ratings
    Job profiles and administration00 Ratings8.02 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.01 Ratings00 Ratings
    Organizational charting00 Ratings5.02 Ratings00 Ratings
    Organization and location management00 Ratings8.02 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.02 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    7.3
    2 Ratings
    12% below category average
    Verint Workforce Management
    -
    Ratings
    Approval workflow00 Ratings8.02 Ratings00 Ratings
    Balance details00 Ratings6.02 Ratings00 Ratings
    Annual carry-forward and encashment00 Ratings8.02 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    7.0
    2 Ratings
    16% below category average
    Verint Workforce Management
    -
    Ratings
    View and generate pay and benefit information00 Ratings6.02 Ratings00 Ratings
    Update personal information00 Ratings8.02 Ratings00 Ratings
    View company policy documentation00 Ratings9.02 Ratings00 Ratings
    Employee recognition00 Ratings7.02 Ratings00 Ratings
    View job history00 Ratings5.02 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.0
    1 Ratings
    1% below category average
    Verint Workforce Management
    -
    Ratings
    Tracking of all physical assets00 Ratings8.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.0
    1 Ratings
    5% above category average
    Verint Workforce Management
    -
    Ratings
    Report builder00 Ratings7.01 Ratings00 Ratings
    Pre-built reports00 Ratings8.01 Ratings00 Ratings
    Ability to combine HR data with external data00 Ratings9.01 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.5
    1 Ratings
    6% above category average
    Verint Workforce Management
    -
    Ratings
    New hire portal00 Ratings9.01 Ratings00 Ratings
    Manager tracking tools00 Ratings8.01 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.5
    2 Ratings
    5% above category average
    Verint Workforce Management
    -
    Ratings
    Corporate goal setting00 Ratings9.01 Ratings00 Ratings
    Individual goal setting00 Ratings8.02 Ratings00 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings00 Ratings
    Performance tracking00 Ratings8.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    7.8
    2 Ratings
    2% below category average
    Verint Workforce Management
    -
    Ratings
    Performance plans00 Ratings8.02 Ratings00 Ratings
    Performance improvement plans00 Ratings7.01 Ratings00 Ratings
    Review status tracking00 Ratings9.01 Ratings00 Ratings
    Review reminders00 Ratings8.01 Ratings00 Ratings
    Multiple review frequency00 Ratings7.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.3
    1 Ratings
    5% above category average
    Verint Workforce Management
    -
    Ratings
    Create succession plans/pools00 Ratings9.01 Ratings00 Ratings
    Candidate ranking00 Ratings8.01 Ratings00 Ratings
    Candidate search00 Ratings7.01 Ratings00 Ratings
    Candidate development00 Ratings9.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paycor and TribeHR (discontinued) and Verint Workforce Management
    Feature
    Paycor
    -
    Ratings
    TribeHR (discontinued)
    8.9
    1 Ratings
    12% above category average
    Verint Workforce Management
    -
    Ratings
    Job Requisition Management00 Ratings9.01 Ratings00 Ratings
    Company Website Posting00 Ratings9.01 Ratings00 Ratings
    Publish to Social Media00 Ratings10.01 Ratings00 Ratings
    Job Search Site Posting00 Ratings9.01 Ratings00 Ratings
    Duplicate Candidate Prevention00 Ratings8.01 Ratings00 Ratings
    Applicant Tracking00 Ratings9.01 Ratings00 Ratings
    Notifications and Alerts00 Ratings8.01 Ratings00 Ratings
    Best Alternatives
    PaycorTribeHR (discontinued)Verint Workforce Management
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    UZIO
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    APS
    Score5.7 out of 10
    Zoho People
    Score8.6 out of 10
    Playvox
    Score6.7 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    PeopleStrong
    Score10 out of 10
    Calabrio WFM
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    PaycorTribeHR (discontinued)Verint Workforce Management
    Likelihood to Recommend
    7.3
    (445 ratings)
    6.0
    (2 ratings)
    8.3
    (246 ratings)
    Likelihood to Renew
    6.2
    (23 ratings)
    -
    (0 ratings)
    9.1
    (20 ratings)
    Usability
    7.8
    (414 ratings)
    -
    (0 ratings)
    7.3
    (165 ratings)
    Availability
    7.1
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    5.1
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    3.5
    (60 ratings)
    -
    (0 ratings)
    8.4
    (8 ratings)
    In-Person Training
    4.0
    (2 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    5.0
    (4 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    4.8
    (21 ratings)
    -
    (0 ratings)
    8.4
    (7 ratings)
    Configurability
    5.5
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    3.7
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    3.1
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    3.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    PaycorTribeHR (discontinued)Verint Workforce Management
    Likelihood to Recommend
    Paycor Inc
    Paycor is well suited for an organization with a strong implementation team or who has the budget to hire a consultant to implement Paycor. Once the system is implemented, Paycor is great. If you are a smaller organization, we suggest starting with just 1-2 modules and working your way up from there as setting up everything takes time and resources
    Incentivized
    Read full review
    Discontinued Products
    I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
    Incentivized
    Read full review
    Verint
    I think Verint Workforce Managementi s well suited for all scenarios. No system is perfect, but understanding the gaps allow you to be effective considering those gaps. The one scenario I can think of is if you don't need to forecast. We have some departments where volume is controlled (example Outbound). Because of the business model we have staffing on a given day or hour isn't important. Only agents are working 40 hours a week.
    Incentivized
    Read full review
    Pros
    Paycor Inc
    • Open enrollment-their software is user friendly and has good features for end users and administrators
    • Onboarding-entering new hires is easy
    • Mass Template Upload-you can easily upload mass changes, the system is easy to use.
    • Reporting-their reporting tool is improving and AI is incorporated into it.
    Incentivized
    Read full review
    Discontinued Products
    • Ad publication
    • process streamlining
    • scalability
    Incentivized
    Read full review
    Verint
    • I love the color ribbons that can be set up universally for all our business lines.
    • The mobile application is easy to use and our agents love it.
    • I love the security within the application- customizing who gets what access is great!
    Incentivized
    Read full review
    Cons
    Paycor Inc
    • The reporting capabilities of Paycor Recruiting are lacking. While there are some great features I would like to see more options for customization. The options to build my own report from SCRATCH with whatever fields I want/need would be a huge improvement. At this time, I have to finagle the reports to try and get what I need and often times I have to pull multiple reports and then do extra work outside of the system to end up with metrics close to what I’m looking for in the data.
    • The candidates search feature could use some improvement. In theory, the tagging system is a great idea but it leaves room for inconsistency and trying to search for a previous candidate who interviewed well isn’t always easy. This makes it harder to re-engage with people who could be a strong match for a new job opening.
    • Although the platform is very user friendly as far as ease of use and intuitiveness it can be VERY slow at times. There are days where the system moves at a snails pace and when there are multiple clicks to have to get to a specific spot in the system this can be very frustrating. This is especially try for navigating through job postings and candidate details.
    Read full review
    Discontinued Products
    • I would like even more capabilities, but I think that has to do with how we are using the site.
    • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
    • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
    Incentivized
    Read full review
    Verint
    • Usability from the end user. Our leaders in particular struggle with navigation and getting the information they need
    • Forecasting solutions outside of the basic call center. We do forecasting for back office groups and need to use different models than what is offered today, This requires us to do forecasting outside of Verint Workforce Management.
    • Improved Schedule Change request. Our business has a more flexible model for SCR. While we use the shift bid for other purposes, we need more flexible way to allow reps to submit for SCR
    Incentivized
    Read full review
    Likelihood to Renew
    Paycor Inc
    Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    Whilst Verint Workforce Management is doing much of the work we were hoping it would do, there are some limitations that cause hesitancy when deciding if it is the tool for the future. No further exploration has taken place to seek alternatives to date. It is good for the Contact element of our business but not for the rest of the business, meaning we have to use two planning tools currently.
    Read full review
    Usability
    Paycor Inc
    Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    As someone who was new to the WFM world just over 2 years ago but very tech savvy I found it very not user friendly. The interface is not intuitive from a rep perspective or an administrator perspective. While Verint Workforce Management could benefit many organizations at our company the user interface is holding back other organizations from wanting to implement it.
    Incentivized
    Read full review
    Reliability and Availability
    Paycor Inc
    I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    No answers on this topic
    Performance
    Paycor Inc
    For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    No answers on this topic
    Support Rating
    Paycor Inc
    I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    The team always work diligently to provide answers to my questions and fixes to my issues. The support team has remained consistent and is familiar with our business needs and that is something that is very beneficial as we grow and change
    Incentivized
    Read full review
    In-Person Training
    Paycor Inc
    The training was helpful and covered the basic functionality of the system, but it did not stand out as exceptional. The presenter was knowledgeable and answered questions appropriately, but much of the content felt focused on standard product features rather than our specific business processes and use cases. I would have liked to see more hands-on exercises, deeper workflow examples, and practical demonstrations tied to real-world scenarios. Overall, the training was good and provided value, but there is opportunity to make it more engaging, more customized to our organization, and more impactful for long-term user adoption.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    Training was covered in full day sessions that went very fast with no way of recording the information for later review. This made it hard to capture & retain all the details of information.
    Incentivized
    Read full review
    Online Training
    Paycor Inc
    The online training was adequate and covered the core functionality of the platform, but it felt similar to many standard software training libraries available today. The content was easy to access and generally well organized, but it lacked the depth, interactivity, and real-world application needed to make it particularly memorable or impactful. I would have liked to see more role-based learning paths, practical business scenarios, hands-on exercises, and guidance tailored to different user groups. Overall, the training met basic expectations and provided useful information, but it did not differentiate itself from typical web-based training programs offered by most HCM providers.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    Training is more broad on specific use cases. It would be good to have training based on our current situations as we deal with so many unique setups & client needs.
    Incentivized
    Read full review
    Implementation Rating
    Paycor Inc
    Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    The team helping us did a great job training our WFM leaders on how to use the tool from forecasting, to schedule updates to maintenance. They allowed us to be involved in implementation but also did a lot of the initial heavy lifting allowing us to stay focussed on the tasks at hand. It was a great experience and one I would hope occurs again should we ever need to implement a new tool again.
    Incentivized
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    Alternatives Considered
    Paycor Inc
    They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown
    Incentivized
    Read full review
    Discontinued Products
    We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
    Incentivized
    Read full review
    Verint
    I find that Verint wants to give you a lot of customisation options, but this can potentially lead to a lot of work, but is also offers us something that we didn't have before, the opportunity to give benefits back to our employees with tools like request leave, shift swap, shift bidding, timeflex, etc. This is why we chose Verint Workforce Management.
    Incentivized
    Read full review
    Scalability
    Paycor Inc
    I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Verint
    No answers on this topic
    Return on Investment
    Paycor Inc
    • We can process Payroll in a 25% of the time that we previously could.
    • Scheduling takes 2 or 3 times as much effort as it did before.
    • Onboarding allows employees to do self-service but comes with a lot of questions from team members so it is net the same amount of time at the end of the day.
    Incentivized
    Read full review
    Discontinued Products
    • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
    • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
    • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
    Incentivized
    Read full review
    Verint
    • Staffing optimization - With the Verint tool, we have been able to optimize our workforce, reduce our staff and centralize our processes.
    • Employee Engagement - Our employees always know where their performance stands so they can take ownership in their performance.
    • We have implemented WFM in several areas of the company and have been able to improve those departments which have never had a tool to help in back office operations.
    Incentivized
    Read full review
    ScreenShots

    Paycor Screenshots

    Screenshot of the real-time data insights that support critical business decisions.Screenshot of Paycor's expense reportingScreenshot of the recruiting processes streamlined in PaycorScreenshot of workforce scheduling in PaycorScreenshot of Paycor's mobile app, that allows employees to punch in and out from their phonesScreenshot of the Paycor Home Screen

    Verint Workforce Management Screenshots

    Screenshot of a comparison of forecasted volumes for all channels by week, day of week and time of day.Screenshot of the interface to build and analyze capacity models for multi-channel, multi-site and multi-skilled environments.Screenshot of employee schedules showing breaks, lunches, task/work types assigned, and adherence to schedule.Screenshot of intraday volumes against forecasted and actual by queue.Screenshot of the app that provides employee access to schedules, request management, and performance data via the MyVerint mobile app.Screenshot of an example of shrinkage analysis in real-time, AI-driven dashboards with natural language insights and anomaly detection.