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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    PentahoSAP Concur
    Editions & Modules
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    PentahoSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PentahoSAP Concur
    Considered Both Products
    Hitachi Vantara
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    PentahoSAP Concur
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Pentaho and SAP Concur
    Feature
    Pentaho
    9.0
    20 Ratings
    10% above category average
    SAP Concur
    -
    Ratings
    Pixel Perfect reports8.618 Ratings00 Ratings
    Customizable dashboards9.918 Ratings00 Ratings
    Report Formatting Templates8.718 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Pentaho and SAP Concur
    Feature
    Pentaho
    8.7
    19 Ratings
    8% above category average
    SAP Concur
    -
    Ratings
    Drill-down analysis7.618 Ratings00 Ratings
    Formatting capabilities8.319 Ratings00 Ratings
    Integration with R or other statistical packages9.312 Ratings00 Ratings
    Report sharing and collaboration9.717 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Pentaho and SAP Concur
    Feature
    Pentaho
    9.7
    20 Ratings
    17% above category average
    SAP Concur
    -
    Ratings
    Publish to Web9.618 Ratings00 Ratings
    Publish to PDF9.819 Ratings00 Ratings
    Report Versioning9.713 Ratings00 Ratings
    Report Delivery Scheduling9.917 Ratings00 Ratings
    Delivery to Remote Servers9.310 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Pentaho and SAP Concur
    Feature
    Pentaho
    8.1
    17 Ratings
    1% above category average
    SAP Concur
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.916 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.216 Ratings00 Ratings
    Predictive Analytics8.314 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Pentaho and SAP Concur
    Feature
    Pentaho
    9.1
    20 Ratings
    7% above category average
    SAP Concur
    -
    Ratings
    Multi-User Support (named login)9.320 Ratings00 Ratings
    Role-Based Security Model9.619 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.918 Ratings00 Ratings
    Single Sign-On (SSO)7.610 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Pentaho and SAP Concur
    Feature
    Pentaho
    8.3
    11 Ratings
    7% above category average
    SAP Concur
    -
    Ratings
    Responsive Design for Web Access9.710 Ratings00 Ratings
    Mobile Application6.97 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.711 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Pentaho and SAP Concur
    Feature
    Pentaho
    8.6
    10 Ratings
    10% above category average
    SAP Concur
    -
    Ratings
    REST API8.310 Ratings00 Ratings
    Javascript API9.09 Ratings00 Ratings
    iFrames7.39 Ratings00 Ratings
    Java API8.79 Ratings00 Ratings
    Themeable User Interface (UI)8.910 Ratings00 Ratings
    Customizable Platform (Open Source)9.610 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Pentaho and SAP Concur
    Feature
    Pentaho
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of Pentaho and SAP Concur
    Feature
    Pentaho
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4288 Ratings
    Best Alternatives
    PentahoSAP Concur
    Small Businesses
    Cyfe
    Score4 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PentahoSAP Concur
    Likelihood to Recommend
    9.1
    (31 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    8.8
    (11 ratings)
    8.4
    (48 ratings)
    Usability
    9.3
    (6 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    9.3
    (7 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    9.5
    (2 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Data Sharing and Collaboration
    8.4
    (16 ratings)
    -
    (0 ratings)
    Data Sources
    8.6
    (16 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    PentahoSAP Concur
    Likelihood to Recommend
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
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    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    Hitachi Vantara
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Hitachi Vantara
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
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    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    Hitachi Vantara
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
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    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
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    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Hitachi Vantara
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
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    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app