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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PhantomBuster

    Score9.1 out of 10
    N/APhantomBuster is a tool that allows one to create code-free automations of tasks on the web or social networks. It can also be set to perform data extractions from any source on the internet, directly to a CRM or database.

    $30

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    PhantomBusterSAP Concur
    Editions & Modules
    Free Forever
    $0
    per month
    Growth Hacker
    $30
    per month
    Business
    $70
    per month
    Enterprise
    $200
    per month
    Premium
    $900
    per month
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    PhantomBusterSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details8% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    PhantomBusterSAP Concur
    Considered Both Products
    PhantomBuster
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    Features
    PhantomBusterSAP Concur
    Expense Management
    Comparison of Expense Management features of PhantomBuster and SAP Concur
    Feature
    PhantomBuster
    -
    Ratings
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings8.3420 Ratings
    Payment Management
    Comparison of Payment Management features of PhantomBuster and SAP Concur
    Feature
    PhantomBuster
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2434 Ratings
    Financial Document Management00 Ratings8.5369 Ratings
    Payment Status Tracking00 Ratings8.6429 Ratings
    Payment Audit Trail00 Ratings8.3400 Ratings
    Duplicate Bill Detection00 Ratings7.6358 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4287 Ratings
    Best Alternatives
    PhantomBusterSAP Concur
    Small Businesses
    No answers on this topic
    Brex
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Expensify
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PhantomBusterSAP Concur
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.4
    (48 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (244 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    PhantomBusterSAP Concur
    Likelihood to Recommend
    PhantomBuster
    PhantomBuster is not a business intelligence tool, and should not be used with that expectation. It's made to scrape data, making it easy for those less tech-savy or scraping data from searches. It's up to the user to determine what you get out of this tool. We used two templates mostly, the Linkedin search scraper, and the Google Maps scraper. We are sponsors of several business organizations, so we would use the sales NAVIGATOR filter to pull people who are also part of those groups as their members. The Google Maps template as I explained previously was fundamental to push our Google Business Profile consulting. As an example, if you're looking to scrape contact data from a chamber of commerce directory, this is the perfect tool.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    PhantomBuster
    • Data Extraction
    • Automation
    • Integration with Google Sheets
    • A lot of features
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
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    Cons
    PhantomBuster
    • Better exporting and storage
    • Use of AI for separating fields
    • Has an AI migrator for Hubspot, but not other CRM's
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    PhantomBuster
    First of all, PhantomBuster comes at a very low price point for us. We're more than happy to keep paying it just based on that. Price is not the only motivator alone though. PhantomBuster makes pulling the information you need very easy. Myself and my team require little support to run this tool and we also appreciate efficiency.
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    PhantomBuster
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    PhantomBuster
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    PhantomBuster
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    PhantomBuster
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    PhantomBuster
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    PhantomBuster
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    PhantomBuster
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    PhantomBuster
    I don't really have the opportunity to test another Data Extraction tool like Phantombuster. When I started my job they already have bought this tool so I learned how to use it and honestly I do not have any need to change it. I think Phantombuster is the best for this
    Incentivized
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    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    PhantomBuster
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    PhantomBuster
    • More Leads
    • Better leads quality
    • Fast Communication
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app