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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    PipedriveReally Simple Systems
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    PipedriveReally Simple Systems
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.All plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    PipedriveReally Simple Systems
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Really Simple Systems
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    PipedriveReally Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Really Simple Systems
    7.2
    33 Ratings
    8% below category average
    Customer data management / contact management8.724 Ratings7.833 Ratings
    Workflow management7.821 Ratings7.213 Ratings
    Territory management6.514 Ratings6.98 Ratings
    Opportunity management8.365 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings6.325 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings7.525 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Really Simple Systems
    7.2
    25 Ratings
    7% below category average
    Case management4.76 Ratings7.423 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Really Simple Systems
    7.1
    27 Ratings
    9% below category average
    Lead management7.549 Ratings7.024 Ratings
    Email marketing7.613 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Really Simple Systems
    7.0
    29 Ratings
    9% below category average
    Task management7.964 Ratings7.127 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Really Simple Systems
    6.5
    25 Ratings
    16% below category average
    Forecasting7.719 Ratings6.320 Ratings
    Pipeline visualization8.268 Ratings6.321 Ratings
    Customizable reports7.516 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Really Simple Systems
    6.8
    28 Ratings
    12% below category average
    Custom fields8.664 Ratings7.128 Ratings
    Custom objects8.554 Ratings6.824 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings6.517 Ratings
    Security
    Comparison of Security features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Really Simple Systems
    7.8
    28 Ratings
    7% below category average
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings7.828 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Really Simple Systems
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Really Simple Systems
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Really Simple Systems
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Really Simple Systems
    6.8
    21 Ratings
    11% below category average
    Mobile access8.261 Ratings6.821 Ratings
    Best Alternatives
    PipedriveReally Simple Systems
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveReally Simple Systems
    Likelihood to Recommend
    8.0
    (72 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (25 ratings)
    7.8
    (18 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    8.0
    (17 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PipedriveReally Simple Systems
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Really Simple Systems
    No answers on this topic
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard