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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Submittable

    Score8.9 out of 10
    N/ASubmittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.

    $10,000

    per year

    Pricing
    PipedriveSubmittable
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    PipedriveSubmittable
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Community Pulse
    PipedriveSubmittable
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Submittable
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    90%
    Would buy again
    74 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    94%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    89%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    92%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    90%
    Implementation went as expected
    61 Answers
    Features
    PipedriveSubmittable
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and Submittable
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Submittable
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and Submittable
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Submittable
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and Submittable
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Submittable
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and Submittable
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Submittable
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and Submittable
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Submittable
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and Submittable
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Submittable
    -
    Ratings
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and Submittable
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Submittable
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and Submittable
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Submittable
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and Submittable
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Submittable
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and Submittable
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Submittable
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Best Alternatives
    PipedriveSubmittable
    Small Businesses
    Salesflare
    Score10 out of 10
    Blackbaud Grantmaking
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveSubmittable
    Likelihood to Recommend
    8.0
    (72 ratings)
    9.0
    (83 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (6 ratings)
    Usability
    9.0
    (25 ratings)
    7.9
    (79 ratings)
    Availability
    8.2
    (1 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (3 ratings)
    Support Rating
    8.5
    (15 ratings)
    10.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (3 ratings)
    User Testimonials
    PipedriveSubmittable
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Submittable
    Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Submittable
    • Form-logic: Allows application forms to adjust based on answers to crucial questions (if-then-else) so that all applications don't have to see extended questions that may not apply to them or their situation.
    • Messaging Platform: This platform allows interactions with applicants or internal review teams to be associated with the specific submission, allowing for an easier, complete view of an application being considered and as an audit trail.
    • Good Voting/Polling Management: It makes it easier to record the latest vote/feedback from assigned team members and allows customization of the vote/feedback review as a form. It also summarizes the votes for easy review in a submissions dashboard view.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Submittable
    • We are some of the earliest users of employee volunteerism, so there have been some things to work out. However, because of that, we've gotten a lot of one-on-one support to help make minor tweaks to the system in a way that works for us.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Submittable
    We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
    Incentivized
    Read full review
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Submittable
    A submittable requires a great deal of thought to set up. It would be best if you really did an outline and flowcharting. Once you have a detailed plan and set up the system, you have to think of the process that you would manually do step-by-step to deal with the what-ifs; it’s beautiful. The ability to Clone events is invaluable. The onboarding can be complex, but the ease of use afterward is worth it.
    Incentivized
    Read full review
    Reliability and Availability
    Pipedrive Inc.
    No answers on this topic
    Submittable
    We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
    Incentivized
    Read full review
    Performance
    Pipedrive Inc.
    No answers on this topic
    Submittable
    We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
    Incentivized
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Submittable
    I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
    Incentivized
    Read full review
    In-Person Training
    Pipedrive Inc.
    No answers on this topic
    Submittable
    We have been using this for many years but my memory is that we had a
    human walk us through how to use basic features. We also used the
    resource library to learn about specific topics or issues as they came
    up.
    Incentivized
    Read full review
    Online Training
    Pipedrive Inc.
    No answers on this topic
    Submittable
    10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
    Incentivized
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Submittable
    I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
    Incentivized
    Read full review
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Submittable
    Submittable isn't in the same league as these other platforms. It's trying to get there but it's been a rocky road. Neither customer support nor the account people we've dealt with at Submittable seem particularly knowledgeable about how the product actually works for foundations and can't provide detailed recommendations for how to use the product more effectively. The decision to use Submittable was made before I came on board. We are moving to another platform next year, probably SmartSimple.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Pipedrive Inc.
    No answers on this topic
    Submittable
    I wish we could choose our own number of applications we want for the year and have the price be changed because we are in-between buyable numbers and always have to add more applications at the end of the year
    Incentivized
    Read full review
    Scalability
    Pipedrive Inc.
    No answers on this topic
    Submittable
    We have been easily able to grow. Not only are we able to process different applications, but Submittable makes it easy to add applications onto our plan. Additionally, their eligibility form before the application does a good job of screening applicants so we do not pay for extra applications.
    Incentivized
    Read full review
    Professional Services
    Pipedrive Inc.
    No answers on this topic
    Submittable
    Very professional
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Submittable
    • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
    • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
    • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

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