Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$14.90
per month
Trello
Score 8.1 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
Pricing
PipedriveTrello
Editions & Modules
Essential
$14.90
per month
Advanced
$27.90
per month
Professional
$49.90
per month
Power
$64.90
per month
Enterprise
$99
per month
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
Offerings
Pricing Offerings
PipedriveTrello
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PipedriveTrello
Considered Both Products
Pipedrive
Chose Pipedrive
Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and …
Chose Pipedrive
Pipedrive is a CRM and for that, it works directly with all your sales information and clients. It works wonderfully being integrated with every single app I have indicated and from our expertise, we have been doing solid integration with each one throughout the time. So [take] …
Chose Pipedrive
Pipedrive integrates with our existing systems and it was easy to set it up. Additionally, we found PipeDrive easier to use with a cleaner UI
Trello
Chose Trello
All of the other alternatives honestly seem low quality and just discount versions of Trello. They're essentially trying to copy what Trello has already nearly perfected, or add additional features that bloat the functionality. Trello is an established company, where I feel if …
Top Pros
Top Cons
Features
PipedriveTrello
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.3
59 Ratings
20% below category average
Trello
-
Ratings
Customer data management / contact management6.515 Ratings00 Ratings
Workflow management7.812 Ratings00 Ratings
Territory management6.68 Ratings00 Ratings
Opportunity management8.957 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.355 Ratings00 Ratings
Contract management3.09 Ratings00 Ratings
Quote & order management5.17 Ratings00 Ratings
Interaction tracking7.113 Ratings00 Ratings
Channel / partner relationship management4.39 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
88% below category average
Trello
-
Ratings
Case management4.76 Ratings00 Ratings
Call center management1.15 Ratings00 Ratings
Help desk management3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
8.5
40 Ratings
12% above category average
Trello
-
Ratings
Lead management8.340 Ratings00 Ratings
Email marketing8.74 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
7.1
58 Ratings
7% below category average
Trello
-
Ratings
Task management8.955 Ratings00 Ratings
Billing and invoicing management4.15 Ratings00 Ratings
Reporting8.254 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
5.1
60 Ratings
39% below category average
Trello
-
Ratings
Forecasting5.111 Ratings00 Ratings
Pipeline visualization8.660 Ratings00 Ratings
Customizable reports1.78 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.1
56 Ratings
22% below category average
Trello
-
Ratings
Custom fields7.256 Ratings00 Ratings
Custom objects7.746 Ratings00 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration8.539 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
7.3
54 Ratings
13% below category average
Trello
-
Ratings
Single sign-on capability6.112 Ratings00 Ratings
Role-based user permissions8.552 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
147% below category average
Trello
-
Ratings
Social data1.15 Ratings00 Ratings
Social engagement1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
66% below category average
Trello
-
Ratings
Marketing automation3.67 Ratings00 Ratings
Compensation management3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
53 Ratings
9% above category average
Trello
-
Ratings
Mobile access8.253 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Pipedrive
-
Ratings
Trello
7.8
204 Ratings
4% above category average
Task Management00 Ratings9.2204 Ratings
Resource Management00 Ratings8.1169 Ratings
Gantt Charts00 Ratings7.467 Ratings
Scheduling00 Ratings7.9155 Ratings
Workflow Automation00 Ratings7.9130 Ratings
Team Collaboration00 Ratings8.7200 Ratings
Support for Agile Methodology00 Ratings8.1138 Ratings
Support for Waterfall Methodology00 Ratings8.0109 Ratings
Document Management00 Ratings7.2147 Ratings
Email integration00 Ratings7.3135 Ratings
Mobile Access00 Ratings7.7178 Ratings
Timesheet Tracking00 Ratings7.382 Ratings
Change request and Case Management00 Ratings7.995 Ratings
Budget and Expense Management00 Ratings6.869 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Pipedrive
-
Ratings
Trello
7.1
67 Ratings
5% below category average
Quotes/estimates00 Ratings6.947 Ratings
Invoicing00 Ratings7.540 Ratings
Project & financial reporting00 Ratings6.553 Ratings
Integration with accounting software00 Ratings7.641 Ratings
Best Alternatives
PipedriveTrello
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveTrello
Likelihood to Recommend
8.9
(63 ratings)
9.0
(204 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.0
(4 ratings)
Usability
8.9
(16 ratings)
8.0
(42 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(15 ratings)
8.0
(79 ratings)
Implementation Rating
8.2
(1 ratings)
8.0
(2 ratings)
User Testimonials
PipedriveTrello
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Atlassian
It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Atlassian
  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Atlassian
  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Atlassian
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Atlassian
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
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Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Atlassian
Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
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Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots

Pipedrive Screenshots

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