Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
ZoomInfo Sales
Score 8.0 out of 10
N/A
ZoomInfo Sales is a modern go-to-market platform for B2B companies. ZoomInfo Sales helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.N/A
Pricing
PipedriveZoomInfo Sales
Editions & Modules
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
PipedriveZoomInfo Sales
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PipedriveZoomInfo Sales
Considered Both Products
Pipedrive
Chose Pipedrive
I'm a huge fan of HubSpot. It is more aligned with how most salespeople work than any other CRM out there. It's modern enough that you don't have to spend hours trying to figure out how to do things. While they continue to raise the price, it is still a great value.
ZoomInfo Sales
Chose ZoomInfo Sales
ZoomInfo has no true competitors at this very moment if you are in a niche market like property management.
Chose ZoomInfo Sales
DiscoverOrg - much more complete dataset than Zoominfo, much better intelligence/leads, much more expensive (by 10X)
RainKing - similar to benefits of DiscoverOrg and almost the same price
Jigsaw - Zoom's data is more recently updated and has more direct and cell phone numbers, …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
PipedriveZoomInfo Sales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
7.8
68 Ratings
1% above category average
ZoomInfo Sales
-
Ratings
Customer data management / contact management8.624 Ratings00 Ratings
Workflow management7.621 Ratings00 Ratings
Territory management6.514 Ratings00 Ratings
Opportunity management8.365 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.564 Ratings00 Ratings
Contract management8.117 Ratings00 Ratings
Quote & order management7.114 Ratings00 Ratings
Interaction tracking8.521 Ratings00 Ratings
Channel / partner relationship management7.116 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
89% below category average
ZoomInfo Sales
-
Ratings
Case management4.76 Ratings00 Ratings
Call center management1.15 Ratings00 Ratings
Help desk management3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
7.4
49 Ratings
3% below category average
ZoomInfo Sales
-
Ratings
Lead management7.349 Ratings00 Ratings
Email marketing7.613 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.7
67 Ratings
13% below category average
ZoomInfo Sales
-
Ratings
Task management7.964 Ratings00 Ratings
Billing and invoicing management4.15 Ratings00 Ratings
Reporting8.163 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
7.8
68 Ratings
3% above category average
ZoomInfo Sales
-
Ratings
Forecasting7.519 Ratings00 Ratings
Pipeline visualization8.368 Ratings00 Ratings
Customizable reports7.516 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.3
64 Ratings
18% below category average
ZoomInfo Sales
-
Ratings
Custom fields8.264 Ratings00 Ratings
Custom objects8.254 Ratings00 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration7.646 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
6.6
62 Ratings
23% below category average
ZoomInfo Sales
-
Ratings
Single sign-on capability6.112 Ratings00 Ratings
Role-based user permissions7.160 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
148% below category average
ZoomInfo Sales
-
Ratings
Social data1.15 Ratings00 Ratings
Social engagement1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
68% below category average
ZoomInfo Sales
-
Ratings
Marketing automation3.67 Ratings00 Ratings
Compensation management3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
61 Ratings
10% above category average
ZoomInfo Sales
-
Ratings
Mobile access8.261 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
Pipedrive
-
Ratings
ZoomInfo Sales
7.8
685 Ratings
0% above category average
Advanced search00 Ratings8.3678 Ratings
Identification of new leads00 Ratings7.6640 Ratings
List quality00 Ratings7.1666 Ratings
List upload/download00 Ratings8.1629 Ratings
Ideal customer targeting00 Ratings7.6633 Ratings
Load time/data access00 Ratings7.9655 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Pipedrive
-
Ratings
ZoomInfo Sales
7.7
679 Ratings
1% below category average
Contact information00 Ratings7.3678 Ratings
Company information00 Ratings8.2674 Ratings
Industry information00 Ratings7.6649 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Pipedrive
-
Ratings
ZoomInfo Sales
7.5
664 Ratings
1% below category average
Lead qualification process00 Ratings7.557 Ratings
Smart lists and recommendations00 Ratings6.957 Ratings
Salesforce integration00 Ratings8.5457 Ratings
Company/business profiles00 Ratings7.8629 Ratings
Alerts and reminders00 Ratings7.6431 Ratings
Data hygiene00 Ratings6.6600 Ratings
Automatic data refresh00 Ratings6.9520 Ratings
Tags00 Ratings7.7456 Ratings
Filters and segmentation00 Ratings8.0610 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Pipedrive
-
Ratings
ZoomInfo Sales
6.5
227 Ratings
14% below category average
Sales email templates00 Ratings7.0224 Ratings
Append emails to records00 Ratings5.925 Ratings
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PipedriveZoomInfo Sales
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Salesmate
Salesmate
Score 9.8 out of 10
Lead411
Lead411
Score 9.1 out of 10
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Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
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User Ratings
PipedriveZoomInfo Sales
Likelihood to Recommend
8.4
(72 ratings)
7.8
(706 ratings)
Likelihood to Renew
8.0
(3 ratings)
9.2
(18 ratings)
Usability
9.0
(25 ratings)
8.0
(23 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.5
(15 ratings)
9.6
(5 ratings)
Implementation Rating
8.2
(1 ratings)
9.6
(2 ratings)
Ease of integration
-
(0 ratings)
8.2
(55 ratings)
User Testimonials
PipedriveZoomInfo Sales
Likelihood to Recommend
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
ZoomInfo
If you are trying to escalate quickly and talk to many people use ZoomInfo Sales. It's great for prospecting and creating call lists according to different personas and parameters that you may have like employee count, phone numbers, emails, data accuracy, etc. In my opinion, organizations of all sizes could benefit from ZoomInfo Sales if used correctly.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
ZoomInfo
  • Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
  • Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
  • Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
  • Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
ZoomInfo
  • For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options.
  • Clearer instructions on how to set targeted search parameters for inbound information would be beneficial.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
ZoomInfo
With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
Read full review
Usability
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
ZoomInfo
The reason to give 10 is that the platform is very user-friendly and easy to navigate. It saves a lot of time with its simple interface and clear options. Even someone not too tech-savvy can easily use it—like me! The search filters and data organization are very effective, making it simple to use.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
ZoomInfo
I would give it a higher rating but they keep changing our account managers.
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
ZoomInfo
No answers on this topic
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
ZoomInfo
There’s a few not listed. All in all, ZoomInfo Sales is an essential tool if you’re hunting hard and often. The AI functionality is superior to anything else I’ve used. However, if you’re a come and go, now and then prospector you can get by with other search engines that are “static” or seeming to be lacking in current data. LI Sales Nav is great, but you’re not going to get ahold of normal mid level people on there, and contact details are protected. The biggest competitive benefit here is you get everything you could possibly want to know, I’m not aware of any other product that can hang.
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Return on Investment
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ZoomInfo
  • Negative - In my experience, exports error but credits deduct. Trying to get these credits back, good luck getting a customer service rep to assist.
  • Negative - In my experience, information provided for 0-5 employee companies inaccurate
  • Negative - In my opinion, due to not being able to get the information and not honoring their guarantee, no revenue goals were met.
  • Negative - I feel, for this size prospect, there is no time savings. You will still need to manually research the company on other sites or by cold calling to get the missing information.
Read full review
ScreenShots

Pipedrive Screenshots

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