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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    Pricing
    Pivotal TrackerSauce Labs
    Editions & Modules
    No answers on this topic
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    Offerings
    Pricing Offerings
    Pivotal TrackerSauce Labs
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Free service available for Open Source projects.
    More Pricing Information
    Community Pulse
    Pivotal TrackerSauce Labs
    Considered Both Products
    VMware by Broadcom
    No answer on this topic
    Sauce Labs
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    18 Answers
    Features
    Pivotal TrackerSauce Labs
    Project Management
    Comparison of Project Management features of Pivotal Tracker and Sauce Labs
    Feature
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Sauce Labs
    -
    Ratings
    Task Management3.01 Ratings00 Ratings
    Resource Management3.01 Ratings00 Ratings
    Scheduling7.01 Ratings00 Ratings
    Support for Agile Methodology7.01 Ratings00 Ratings
    Email integration9.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search5.01 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Pivotal Tracker and Sauce Labs
    Feature
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    Sauce Labs
    -
    Ratings
    DevOps Tool Integrations8.01 Ratings00 Ratings
    Velocity Calculation7.01 Ratings00 Ratings
    Dependencies and Blockers9.01 Ratings00 Ratings
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    Pivotal TrackerSauce Labs
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    monday dev
    Score9.2 out of 10
    TestComplete
    Score8 out of 10
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    Planview AgilePlace
    Score7.5 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pivotal TrackerSauce Labs
    Likelihood to Recommend
    8.0
    (32 ratings)
    5.6
    (158 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.3
    (20 ratings)
    Usability
    6.0
    (1 ratings)
    8.4
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    8.0
    (9 ratings)
    8.3
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (6 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (4 ratings)
    User Testimonials
    Pivotal TrackerSauce Labs
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
    Read full review
    Usability
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
    Read full review
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
    Read full review
    Reliability and Availability
    VMware by Broadcom
    No answers on this topic
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
    Read full review
    Performance
    VMware by Broadcom
    No answers on this topic
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
    Read full review
    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
    Read full review
    Implementation Rating
    VMware by Broadcom
    No answers on this topic
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
    Read full review
    Scalability
    VMware by Broadcom
    No answers on this topic
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
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    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
    Read full review
    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.