Pollfish vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pollfish
Score 9.2 out of 10
N/A
Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
Zoho Forms
Score 9.1 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
PollfishZoho Forms
Editions & Modules
No answers on this topic
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
PollfishZoho Forms
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$10 per month
Additional DetailsPricing is charged on a pay-per-complete basis, with prices starting from $0.95 per survey complete.Contact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
PollfishZoho Forms
Features
PollfishZoho Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Pollfish
7.0
49 Ratings
13% below category average
Zoho Forms
-
Ratings
Survey templates8.249 Ratings00 Ratings
Themes6.434 Ratings00 Ratings
Custom logo/branding6.434 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Pollfish
8.9
54 Ratings
5% above category average
Zoho Forms
9.4
11 Ratings
11% above category average
Changes to live survey8.136 Ratings9.610 Ratings
Question design help8.750 Ratings00 Ratings
Multiple question types9.854 Ratings9.211 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Pollfish
8.6
52 Ratings
4% above category average
Zoho Forms
9.2
10 Ratings
11% above category average
Survey logic flexibility8.652 Ratings9.210 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Pollfish
8.4
54 Ratings
4% above category average
Zoho Forms
8.8
11 Ratings
9% above category average
Response tracking9.052 Ratings8.611 Ratings
Data export8.554 Ratings9.59 Ratings
Standard reports8.147 Ratings9.111 Ratings
Custom reports7.739 Ratings8.410 Ratings
Analytics8.744 Ratings8.511 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Pollfish
9.3
38 Ratings
8% above category average
Zoho Forms
8.8
11 Ratings
3% above category average
Access controls9.338 Ratings8.811 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Pollfish
9.2
43 Ratings
13% above category average
Zoho Forms
8.3
10 Ratings
3% above category average
Vendor-offered crowdsourcing9.640 Ratings00 Ratings
Respondent restrictions8.839 Ratings8.310 Ratings
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User Ratings
PollfishZoho Forms
Likelihood to Recommend
-
(0 ratings)
8.5
(11 ratings)
Usability
-
(0 ratings)
9.5
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PollfishZoho Forms
Likelihood to Recommend
Prodege LLC
Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
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Zoho
Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
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Pros
Prodege LLC
  • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
  • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
  • Be able to insert videos in order to make quick creativity tests.
  • Obtain quick results. Most of the times in only one day, even with specific segmentations.
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Zoho
  • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
  • It has a mobile app also which makes this software usable at anytime and anywhere.
  • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
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Cons
Prodege LLC
  • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
  • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
  • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
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Zoho
  • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
  • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
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Usability
Prodege LLC
For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
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Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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Support Rating
Prodege LLC
No answers on this topic
Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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Alternatives Considered
Prodege LLC
Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
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Zoho
Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
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Return on Investment
Prodege LLC
  • Drives a lot of traffic to our website when consumer insights pieces are put out
  • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
  • Drives our strategy for certain areas of our product development
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Zoho
  • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
  • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
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ScreenShots

Zoho Forms Screenshots

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