Pollfish vs. Zoho Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pollfish
Score 9.4 out of 10
N/A
Pollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.
$0.95
one-time fee per completed survey
Zoho Forms
Score 8.9 out of 10
N/A
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…
$0
per month
Pricing
PollfishZoho Forms
Editions & Modules
No answers on this topic
Free
$0
per month
Basic
$10
per month
Standard
$25
per month
Professional
$50`
per month
Premium
$100
per month
Offerings
Pricing Offerings
PollfishZoho Forms
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$10 per month
Additional DetailsPricing is charged on a pay-per-complete basis, with prices starting from $0.95 per survey complete.Contact support@zohoforms.com to try out our paid plans.
More Pricing Information
Community Pulse
PollfishZoho Forms
Features
PollfishZoho Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Pollfish
6.3
34 Ratings
22% below category average
Zoho Forms
-
Ratings
Survey templates7.034 Ratings00 Ratings
Themes6.224 Ratings00 Ratings
Custom logo/branding5.723 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Pollfish
7.7
36 Ratings
9% below category average
Zoho Forms
9.2
11 Ratings
9% above category average
Changes to live survey7.626 Ratings9.410 Ratings
Question design help7.233 Ratings00 Ratings
Multiple question types8.436 Ratings9.111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Pollfish
7.8
34 Ratings
4% below category average
Zoho Forms
9.1
10 Ratings
11% above category average
Survey logic flexibility7.834 Ratings9.110 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Pollfish
6.8
36 Ratings
16% below category average
Zoho Forms
8.7
11 Ratings
9% above category average
Response tracking7.334 Ratings8.511 Ratings
Data export7.136 Ratings9.59 Ratings
Standard reports6.730 Ratings9.011 Ratings
Custom reports6.325 Ratings8.210 Ratings
Analytics6.528 Ratings8.311 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Pollfish
7.1
27 Ratings
19% below category average
Zoho Forms
8.6
11 Ratings
0% below category average
Access controls7.127 Ratings8.611 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Pollfish
7.4
31 Ratings
8% below category average
Zoho Forms
8.2
10 Ratings
2% above category average
Vendor-offered crowdsourcing7.529 Ratings00 Ratings
Respondent restrictions7.328 Ratings8.210 Ratings
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User Ratings
PollfishZoho Forms
Likelihood to Recommend
-
(0 ratings)
8.3
(11 ratings)
Usability
-
(0 ratings)
9.5
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PollfishZoho Forms
Likelihood to Recommend
Prodege LLC
Again, when it comes to quick, DIY research it is one of the best options I've seen! Capable of a lot and very reliable, stable platform with quality respondents. They also automatically do bad data checks while in field, which saves time and effort on the back end and makes it easier to trust the results. Also, passing this to a colleague who is less skilled when it comes to research is less of an issue since their team also reviews every survey before launch
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Zoho
Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
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Pros
Prodege LLC
  • Pollfish is very intuitive to use. If you understand how survey questions and answer options are structured, building the surveys themselves is pretty simple.
  • When you do run into problems, the customer service through the chat agent on the site is second to none. They are always very responsive and have answered any question I've ever had very quickly and very clearly.
  • Pollfish automatically can break you data down into several interesting subcategories. But it's also very easy to break your pool down into one that's very custom, and that's something that other survey companies charge quite a bit for.
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Zoho
  • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
  • It has a mobile app also which makes this software usable at anytime and anywhere.
  • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
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Cons
Prodege LLC
  • Prohibiting participants who don't fit your requirements. I've seen times where someone will literally say in a free responses question that they marked an answer, got rejected from a study, then opened the link again and selected a new answer to be able to participate.
  • An easy way to remove participants who are "bad responses" and have the results view upload seamlessly.
  • Maybe an AI function that helps you remove bias from quesitons.
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Zoho
  • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
  • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
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Usability
Prodege LLC
I think it is limited in being a browser only application. If there was a native software application that hosted Pollfish to eliminate some of the lag time working in surveys, I think that would be a big value add. Sometimes the platform gets too bogged online when trying to add things into the survey.
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Zoho
The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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Support Rating
Prodege LLC
No answers on this topic
Zoho
So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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Alternatives Considered
Prodege LLC
Honestly, it came down to having a user-friendly platform at an affordable cost. For the type of analysis we do, we don’t need a heavy, highly complex solution like Qualtrics -- after trying it, we found it far too intimidating and expensive to maintain. Pollfish provides a strong balance of capabilities with reliable data, and we can create, launch, and collect results within hours. I’ve considered exploring other options, but Pollfish continues to reinvest in the platform and add value, which has kept it aligned with our business needs.
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Zoho
Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
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Return on Investment
Prodege LLC
  • At least a couple of our new business wins this year were attributed to prospective clients appreciating the thorough research our new business team conducted preparing for the pitch. We used Pollfish to collect the data for that research.
  • We accelerated several deliverables being able to design, field and analyze surveys "un-house" using Pollfish rather than waiting for a 3rd party full-service vendor to return the survey data to us.
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Zoho
  • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
  • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
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ScreenShots

Zoho Forms Screenshots

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