Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.
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Slido
Score 9.4 out of 10
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Slido is an audience interaction platform that helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes. From internal communications professionals to team leaders, conference organizers, and individual presenters, Slido can be used by those looking to enable open conversation at a live or virtual meeting. Slido works with popular video conferencing and presentation platforms and integrates with Microsoft…
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
How was it well suited to me? - The leaderboard and freedom to edit the quiz. The fastest finger quiz to announce the winner based on fairness. The ease of login through QR Scanner. Also, it did not pinch my pocket at all. The best part is this $25 earning opportunity via feedback :-). And the list goes on... The less appropriate part was mentioned earlier in ways that I see improvements with Slido, coming to utilize Slido everywhere and in various ways. Overall, I love the AI suggestions.
I miss the Slack integration; they used to have this and they deprecated it in the last year or so.
I believe they have a nice integration for PowerPoint, would be nice if they had something similar with google slides since that is what we typically use internally.
We use the word cloud feature often and sometimes answers seem to get lost (as in don't show up at all) on the screen. for example, an answer will be there, then as more answers come in it disappears, and when we get to a certain threshold of answers it somehow pops back up again. It's not the worst but sometimes someone will ping me that their submission didn't make the word cloud and they're bummed.
We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
It gives High engagement of audience or trainees during live workshops and easily connect with other software. Ease of use for both participants and host for live interaction and workshops. Since it doesn't require any app to download and can be used via browser. It understands the issue of users and gives updates time to time.
The product is really easy to use and manage. We love using Printfection. It's easy to order, ship and manage everything. I did remove one rating point because their set up for "giveaways" is a little cumbersome and I wish their platform notified you when products in your giveaways are running low.
Overall, it is a handy tool. We do not use it too often in meetings; we started using it creatively for quizzes and Q&A with radio/TV audiences. Producers or Sponsors often explicitly request the option to include this particular type of interaction, and we are happy to do so. It helps that the setup is easy, so is copying events, etc. I sometimes miss Switcher (for our live events), but I understand the reasons it was phased out
Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
Every step of the way, I have been helped by someone who feels like a friend. They know their stuff and they get back to me in a timely manner. It gets frustrating when you need help but the "experts" don't offer any. Printfection isn't like this at all. They've done a great job making sure I understand everything I need to have a successful campaign for our employees.
I had to use the support for this tool only once. The response was very rapid, very professional and fulfilled my needs immediately. Online support services are sometimes advertised only to lure people into buying the product but and non-existent or difficult to use afterwards. Not with Slido. This was not an automated chatbot and the direct contact really helped me
I find that training is very informative as it helps understanding the software usages and implementation. It gives the usgaes area and how to create gamification and live Q&A section so that you can use in live team meetings and workshops. It is very useful in training and webinars where a large pool of people are there.
Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't require us to sign a year contract and was a reasonable price. After purchasing, we are extremely impressed with their team and consider this a huge benefit of going with Printfection.
Slido has various upsides when compared to Kahoot or Quizizz. Firstly, Slido offers live video integration so people don't have to switch tabs to interact with us during events or webinars. Secondly, Slido has multiple options like MCQs, rating and ranking for polls which increases its use case. Lastly, its user interface is way easier to navigate for the audeince and the results are in real time. The analytics provided after the meetings are also very helpful.
Only a few of our departments will be using Printfection, (like HR and Customer Success), but both departments find Printfection flexible and scalable.
There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
Previously we had a "welcome" kit for certain new customers with custom packaging and great messaging. It was very successful in helping kick off a new customer relationship.
If the platform was integrated with our CRM we'd have more metrics to be able to measure ROI.
