Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.
Our standing relationship with Printfection and our partnership with their customer success teams have been the largest selling point. They take care of us too well.
We did not evaluate any other companies - we are happy with Printfection and the selection of their products and the quality they offer. There are a lot of other swag management companies out there, but we already had a relationship with Printfection when I started in this role …
Swag.com was our previous swag company. I find Printfection has a superior customer support system as well as quick turnaround on new swag orders, and great communication when swag is shipped (I know when swag has been ordered, shipped, and delivered). I can also add a note to …
I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both …
I had a poor interaction with their sales representative who didn't seem very interested in us or our business needs. Also their pricing seemed odd in that there was no monthly subscription but instead the postage costs were astronomical. I selected Printfection because I'd …
There were a couple of reasons we selected Printfection: price and contract/level of commitment (we are on a month-to-month plan). To be honest, there are products that integrate better with Salesforce and have more capabilities but we were looking for something that didn't …
They are much better- they have dedicated customer support and are constantly looping in other leaders so they can ensure you're happy with the process. THey are knowledgeable about their vendors and lead times so they can provide proper timely considerations for you and your …
We evaluated a couple of different options, Printfection won because we weren't limited like other companies when it came to SKUs of a particular item. We had men and women jackets we would send out, and other companies would require unique SKUs for each size which became …
The big thing for us with Printfection was being able to consolidate everything into one platform. We were using so many other swag tools, SwagUp, Swag.com, Merchology, iPromo, etc. We were able to take the items from those platforms, send them to Printfection, and get …
The other solutions we vetted were more DIY and involved a bit more work on the end user. We wanted ease of use and distribution. Printfection was the most expensive option but the easiest to manage for a remote company.
Printfection won out over SwagUp due to their ease of use and ability to truly allow our team to self-service our swag via their platform, versus having to find storage for swag on our own.