PROS Smart CPQ vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PROS Smart CPQ
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
PROS Smart CPQ automates and simplifies the configuration, pricing and quoting process for a sales team, empowering them to instantly create accurate, personalized solutions for each customer. The vendor says what makes Smart CPQ different is the unique combination of dynamic pricing science with configuration and quoting capabilities. This solution enables sales teams to instantly provide tailored solutions with winning prices to deliver an exceptional buying experience for each…
$60
per month per user
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
PROS Smart CPQSAP Sales Cloud
Editions & Modules
Essentials
$60
per month per user
Advantage
$75
per month per user
Ultimate
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
PROS Smart CPQSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
PROS Smart CPQSAP Sales Cloud
Features
PROS Smart CPQSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Customer data management / contact management00 Ratings8.4135 Ratings
Workflow management00 Ratings8.5136 Ratings
Territory management00 Ratings8.0121 Ratings
Opportunity management00 Ratings8.6133 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1128 Ratings
Contract management00 Ratings8.1126 Ratings
Quote & order management00 Ratings8.5126 Ratings
Interaction tracking00 Ratings8.5127 Ratings
Channel / partner relationship management00 Ratings8.3123 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Case management00 Ratings8.3115 Ratings
Call center management00 Ratings8.8105 Ratings
Help desk management00 Ratings8.5107 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Lead management00 Ratings8.1123 Ratings
Email marketing00 Ratings8.1107 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Task management00 Ratings8.1127 Ratings
Billing and invoicing management00 Ratings8.2106 Ratings
Reporting00 Ratings8.3124 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Forecasting00 Ratings8.2123 Ratings
Pipeline visualization00 Ratings8.6124 Ratings
Customizable reports00 Ratings8.1128 Ratings
Customization
Comparison of Customization features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Custom fields00 Ratings8.0130 Ratings
Custom objects00 Ratings7.9124 Ratings
Scripting environment00 Ratings8.4107 Ratings
API for custom integration00 Ratings8.0116 Ratings
Security
Comparison of Security features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Single sign-on capability00 Ratings9.1126 Ratings
Role-based user permissions00 Ratings8.9127 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.8
93 Ratings
17% above category average
Social data00 Ratings8.693 Ratings
Social engagement00 Ratings8.989 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Marketing automation00 Ratings8.2106 Ratings
Compensation management00 Ratings8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
PROS Smart CPQ
-
Ratings
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Mobile access00 Ratings8.2115 Ratings
Best Alternatives
PROS Smart CPQSAP Sales Cloud
Small Businesses
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PROS Smart CPQSAP Sales Cloud
Likelihood to Recommend
6.0
(1 ratings)
8.3
(151 ratings)
Likelihood to Renew
6.0
(1 ratings)
8.0
(14 ratings)
Usability
-
(0 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(111 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
PROS Smart CPQSAP Sales Cloud
Likelihood to Recommend
PROS
Is my IT team ready to handle the challenges with data integration ? Are all the features offered by my current quoting tool being offered by Cameleon? Do I need a SaaS based quoting tool? Would it be easy and intuitive for my sales team (who,quite frankly, worship MS Excel) to use Cameleon ? Do I need a real-time/near-real-time quoting tool or would delays in data refreshes be acceptable
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
PROS
  • Salesforce.com integration via a plugin that lets end users access Cameleon CPQ systems.
  • Quoting made easier with complex business rules.
  • Good support from the Cameleon team with fixes and enhancements.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
PROS
  • Integration with other onsite systems such as Oracle databases require the expertise of knowledgeable developers. Manual upload of flat files are always an option , but not necessarily the cleanest.
  • Better Cameleon CPQ Designer UI would go a long way. Currently UI is a stark contrast to the intuitive UI of SalesForce.com or similar SaaS based tools. Not too much to ask for , considering the fact that we work in the era of Facebook and Twitter.
  • Real time data availability is a long way to go for Cameleon CPQ. Updates to data pushed over as batches to Cameleon are reflected at Salesforce.com only after a 'versioning' process is launched. Current recommended frequency for this process is once a day (an upgrade to make it twice a day is in the works).
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
PROS
There are a few features that we expected from the tool but Cameleon's CPQ has fallen short on these. Possible enhancements and product fixes should be made as soon as possible to change the perspective. Unexpected bugs in the tool have come up during the roll-out that has caught the implementation team off-guard
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
PROS
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
PROS
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
PROS
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
PROS
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
PROS
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
PROS
SaaS based tool. Better quoting rules.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
PROS
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
PROS
  • A salesforce.com -esque approach to CRM has a whole gamut of advantages. Cameleon CPQ complements this approach.
  • Expect down times , feature problems or general disagreement about Cameleon's capabilities initially. This is true for adopting any new tool or technology. Hold on and it will tide over.
  • As a person who has used Cameleon purely as a developer standpoint , I do not have anything more to add-on.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization