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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quadient Inspire

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe solution is highly modular. Pricing may differ a lot depending on usage and configuration.—
    More Pricing Information
    Community Pulse
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Quadient
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    33 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    30 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    33 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    23 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Pay calculation00 Ratings7.9389 Ratings
    Benefit plan administration00 Ratings7.9375 Ratings
    Direct deposit files00 Ratings7.7374 Ratings
    Customization
    Comparison of Customization features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    0% above category average
    API for custom integration00 Ratings7.7645 Ratings
    Plug-ins00 Ratings7.5591 Ratings
    Security
    Comparison of Security features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.5724 Ratings
    Role-based user permissions00 Ratings8.2756 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Dashboards00 Ratings7.7716 Ratings
    Standard reports00 Ratings7.8764 Ratings
    Custom reports00 Ratings7.6704 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Accounts payable00 Ratings8.2787 Ratings
    Accounts receivable00 Ratings8.2747 Ratings
    Global Financial Support00 Ratings7.8291 Ratings
    Primary and Secondary Ledgers00 Ratings7.9309 Ratings
    Journals and Reconciliations00 Ratings7.9331 Ratings
    Configurable Accounting00 Ratings7.9305 Ratings
    Standardized Processes00 Ratings8.3342 Ratings
    Inventory Management
    Comparison of Inventory Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2660 Ratings
    Automatic reordering00 Ratings7.8566 Ratings
    Location management00 Ratings7.9544 Ratings
    Order Management
    Comparison of Order Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Pricing00 Ratings8.0652 Ratings
    Order entry00 Ratings8.0663 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3626 Ratings
    Order Orchestration00 Ratings7.9247 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings8.0294 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4252 Ratings
    Period Close00 Ratings7.9318 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    5% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.03 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings8.0138 Ratings
    Procurement
    Comparison of Procurement features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7187 Ratings
    Contract Authoring00 Ratings7.8187 Ratings
    Contract Repository00 Ratings7.6181 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0240 Ratings
    Supplier Management00 Ratings8.0235 Ratings
    Risk Management
    Comparison of Risk Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.62 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0191 Ratings
    Transportation Execution Management00 Ratings8.0184 Ratings
    Trade and Customs Management00 Ratings7.6167 Ratings
    Fulfillment Management00 Ratings8.2176 Ratings
    Warehouse Workforce Management00 Ratings8.0171 Ratings
    Manufacturing
    Comparison of Manufacturing features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Production Process Design00 Ratings8.1184 Ratings
    Production Management00 Ratings8.1188 Ratings
    Configuration Management00 Ratings8.1176 Ratings
    Work Execution00 Ratings8.1181 Ratings
    Manufacturing Costs00 Ratings8.1180 Ratings
    Supply Chain
    Comparison of Supply Chain features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Forecasting00 Ratings7.5225 Ratings
    Inventory Planning00 Ratings7.9241 Ratings
    Performance Monitoring00 Ratings7.7229 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Quadient Inspire and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Quadient Inspire
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Proposal Management00 Ratings7.62 Ratings
    Product Master Data Management00 Ratings7.9220 Ratings
    Best Alternatives
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    GoTo Connect
    Score8 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    GoTo Connect
    Score8 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    9.5
    (38 ratings)
    8.4
    (880 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (23 ratings)
    Usability
    9.5
    (22 ratings)
    8.0
    (768 ratings)
    Availability
    9.1
    (1 ratings)
    8.4
    (4 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    7.9
    (21 ratings)
    6.7
    (80 ratings)
    In-Person Training
    10.0
    (1 ratings)
    6.9
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.7
    (10 ratings)
    Configurability
    8.2
    (1 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    8.3
    (5 ratings)
    5.7
    (3 ratings)
    Ease of integration
    1.0
    (1 ratings)
    8.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    7.4
    (3 ratings)
    Professional Services
    8.9
    (5 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Quadient InspireSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Quadient
    Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Quadient
    • Highly flexible data ingestion
    • Clear and powerful workflow design that makes support easy to understand as teams evolve
    • Great internal debugging tool that simplifies and accelerates the development cycle
    • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Quadient
    • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
    • Not able to unload all file types into maps. It would be great to have video.
    • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Quadient
    We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Quadient
    There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    Quadient
    I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
    Read full review
    SAP
    No answers on this topic
    Performance
    Quadient
    I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Quadient
    Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
    Incentivized
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    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Quadient
    I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
    Read full review
    SAP
    More effective
    Incentivized
    Read full review
    Online Training
    Quadient
    Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Quadient
    As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Quadient
    The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient. Compart: As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it. Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Quadient
    Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
    Read full review
    SAP
    No answers on this topic
    Scalability
    Quadient
    I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
    Read full review
    SAP
    No answers on this topic
    Professional Services
    Quadient
    The PSO team is very involved and knowledgeable. Some times there are availability issues due to the number of companies they are supporting but they do their best to deliver on time. PSO cost aren't cheap, but they deliver a big bang for the buck especially on critical projects or involving them in strategic approaches/decisions.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Quadient
    • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
    • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
    • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    Quadient Inspire Screenshots

    Screenshot of Inspire's customer journey mapping , used to identify gaps and pain points in the customer journey.Screenshot of the Quadient Digital Advantage Suite, which enables users to develop personalized mobile and web experiences that are integrated with core systems and aligned with non-digital communication channels.Screenshot of Inspire’s omnichannel preview, which lets users see how the communication will look on a variety of devices and screens.Screenshot of the Inspire Interactive interface used to create personalized ad-hoc communications with pre-approved blocks of content.Screenshot of where users can accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.Screenshot of Quadient-hosted public Container Registry, which allows users to download and configure pre-built container images of Inspire Flex, saving dev time.

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.